Home Instead - Martinsburg, WV

Offers Home Care

20 Reviews
Call (866) 936-1978
Home Instead - Martinsburg, WV (866) 936-1978

Reviews of Home Instead - Martinsburg, WV

20 Reviews Write a review

Home Care Reviews for Home Instead - Martinsburg, WV

April 16, 2020

By Kenneth & Donita

I am a current client of this provider

Bree has done a fantastic job in all areas at our home. She is efficient, self-motivated and has a wonderful personality. in short, she is a pleasure to work with!

March 25, 2020

By ADH daughter

I am a current client of this provider

The companions have been warm and caring to my mother and tended to the needs I have requested. The office staff has been fantastic with changes of schedule, handling concerns and questions.

December 19, 2019

By Lisa

I am a current client of this provider

Everyone goes above and beyond to help with your needs. This is a great organization that meets the needs of our community. It gives me and my family peace of mind knowing they are there for us and our loved one.

July 21, 2019

By Joe

I am a current client of this provider

Christy is always here on time and always pleasant. She has changed her schedule to accommodate us because she is so good with my father. I’m very happy with her care!

July 16, 2019

By Betty

I am a current client of this provider

We, the family and I, have found Christy to be friendly, capable, competent and willing to do anything we have asked her to do. She is timely, never late, unless she calls to alert us. We all, my husband, my children and myself, appreciate the excellent care she gives us. Even laughing at my husband’s very silly jokes.

July 15, 2019

By Sue

I am a current client of this provider

I appreciate what all Ginger, Kellie, and Christy does for you. Especially, being here to read for me and take me to my doctor appointments. I like the way the office staff keeps me informed and helps me with questions I have.

June 18, 2019

By Barbara

I am a current client of this provider

I love the caregivers that I have through Home Instead. They always know what I need and how to help me. Having someone to come to my home and help me to stay in my home is important to me.

April 19, 2019

By M Beverley

I am a current client of this provider

I have had the pleasure of using Home Instead several times for myself and others in the family. They are so personable to work with and provide excellent care. I have and will continue to recommend them to anyone. Marshall

March 30, 2019

By Shirley

I am a current client of this provider

I have been highly satisfied with the service that I have received from Home Instead. The people at the office are really helpful also.

March 19, 2019

By Vjwrn

I am a past client of this provider

The staff in Martinsburg were so caring and wonderful , the schedulers , the staff. They were a godsend to me in caring for my dying mother. I cannot thank you all enough for the care and love you gave her and me . Thhank you and god bless

December 29, 2018

By Anne Teresa


Caregiver is always on time and she is flexible if schedule changes are needed. We couldn't do without her.

May 21, 2018

By Cherylmc

I am a current client of this provider

All the caregivers my parents had were wonderful! Always on time and always very engaging! Very accurate with their record keeping. My parents loved them! They were sorry they couldn't bring them when they had to move into assisted living.
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About Home Instead - Martinsburg, WV


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Martinsburg, WV

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Martinsburg, WV

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