Home Helpers of the Panhandle

Offers Home Care

53 Reviews
Call (800) 973-1841
Home Helpers of the Panhandle (800) 973-1841
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Reviews of Home Helpers of the Panhandle

53 Reviews Write a review

Home Care Reviews for Home Helpers of the Panhandle

August 16, 2021

By Peggy D_4

I am a current client of this provider

You can only do so much yourself, and I work full time. They provide me with sanity and I don't have to worry about the client. They have things under control and they take stress off of me. I think they go out of their way to find compatible people for us. They seem like they care about us and they have been very responsive.

Provider Response

Peggy, it is our joy to be with your mother while you work. She and her caregivers have such a good time together and we're glad to provide you with peace of mind and safety for your mother.

August 03, 2021

By James & Joyce C

I am a past client of this provider

He liked it and was able to socialize more. They were competent and pleasant.

June 29, 2021

By Clay E

I am a current client of this provider

They have talked with her and gotten to know her. They communicate well with me about the care.

Provider Response

Clay, thank you for the comments. Communicating with our clients is so important and we work hard to meet each client where they are in their communication abilities.

June 09, 2021

By Janice F_5

I am a current client of this provider

I really like when the same caregivers come out because they learn the routine. I like that they have really good caregivers.

May 12, 2021

By Robin M_7

I am a current client of this provider

They need to help her get out of the house more and do more with her. They need to interact with her more. Their commitment to the clients is great.

Provider Response

Robin, thank you for your response to our survey. Now that your mother has a wheelchair, caregivers can take her outside when the weather allows and they feel it is safe to do so. We appreciate that you recognize our commitment to our clients.

May 04, 2021

By Elisa R

I am a current client of this provider

They are very helpful. They can improve with lots of little things. Scheduling could be better.

April 08, 2021

By Ruth W_14

I am a current client of this provider

I'm able to work. They've been reliable.

Provider Response

We are glad our services have allowed you to maintain your ability to work. Thank you for the comment.

April 08, 2021

By Anonymous_4698

I am a current client of this provider

They send me a caregiver who can help me with my house cleaning. For couple of times they would change the time they didn't let me know.

March 16, 2021

By Virginia C_10

I am a current client of this provider

I can't drive so the services help me get to my appointments. Our caregiver does the laundry and does the grocery shopping. He makes sure that I am eating. I like the caregiver that the agency has sent to us.

March 02, 2021

By Debbie S_5

I am a past client of this provider

They were willing to do whatever was needed in the home. A lot of it was more companion care and having someone in the house. The office staff were very supportive and helpful. The people providing the services in the home were always friendly.

Provider Response

Debbie, thank you for sharing your experience with Home Helpers. Our communication is open, honest and direct.

February 19, 2021

By Darwin P

I am a past client of this provider

My wife enjoyed having her caregiver there. To her, it was like having a best friend. The girl that stayed here with my wife was very friendly and did whatever we asked her to do.

Provider Response

Darwin, it was our high honor to be there for your wife and for you. It's heartwarming to know that our caregiver had a positive impact on your wife's life and to be likened to a "best friend" is a wonderful compliment that will be shared with her caregiver.

January 20, 2021

By Phyllis C_1

I am a current client of this provider

They come in and make sure she has her morning medication and they do things around the house. It is just that they can't keep help right now. It probably has to do with Covid.

Provider Response

We are glad to be there to help with things around the house and especially to be sure medications are taken on time. We are so thankful to have such wonderful clients who appreciate our services.

January 07, 2021

By Eric W_3

I am a current client of this provider

They are helpful and responsive. I like that they are there to help her and they know what they are doing.

Provider Response

Eric, thank you for your kind comments. It is our high honor to be there to help when needed.

December 30, 2020

By Beverly H_3

I am a current client of this provider

The caregivers are very caring, I never have to worry that someone is not there with her. They take total care of the client who lives alone, and they do a fabulous job.

Provider Response

Thank you so much for the kind words. It is our joy to serve others. We are there when family and friends can't be and have thoroughly enjoyed caring for your loved one.

December 08, 2020

By Anne F_3

I am a current client of this provider

When we first got them, I had just come out of the hospital, but now I'm up and around and able to do more, I don't feel like they are as important, but I still appreciate them. They are reliable and here when they say they will be. They are helpful while they are here.

Provider Response

Anne, we are so glad our services have aided in your recovery. I appreciate the compliment regarding reliability which is so important when someone is counting on us.

December 04, 2020

By Anonymous_4338

I am a current client of this provider

The caregivers will have my coffee ready in the morning. This agency needs to have consistent caregivers come in.

October 22, 2020

By Arlene M_5

I am a current client of this provider

They help me do what I need done. They do things I can't do. They have sent too many different people here, I don't like it.

Provider Response

Thank you Arlene for your comment. While we always do our best to provide continuity in the caregiver assigned, sometimes it is unpreventable to send new caregivers due to staffing changes. The great thing is that you have consistency in scheduling and have competent, caring caregivers who can do all the services you request. We appreciate you!

October 06, 2020

By Deloris C

I am a current client of this provider

I've noticed that when they're there, they will check on her and her comfort. They're very caring, they give her a lot of attention, they check on her.

Provider Response

Deloris, thank you so much for your kind words. It's very important that caregivers exhibit a caring attitude and keep the client as their primary focus so it is great to know we are meeting those needs o your mother.

September 08, 2020

By Neda S

I am a current client of this provider

She vacuums. She dusts. I don't have do that anymore. She knows where everything is at. They come over to check on my care and my back.

Provider Response

We are glad that these services help to make your life easier. Thank you for the kind words.

August 25, 2020

By Kenneth M_7

I am a current client of this provider

It has given a little more freedom. I am finding I need to be around most of the time because he is hard to handle for one person. I like the quality of the people for the most part.

Provider Response

We are grateful that having a Home Helpers Caregiver has given you more freedom. Family caregivers are often so important to their loved ones they are often left out when thanks are given and we truly appreciate family caregivers so much. We are there to help make your life easier, too!

June 24, 2020

By Connie B_9

I am a past client of this provider

They helped the most by interacting with him and providing companionship. I like that even when a caregiver got ill Home Helpers would very quickly replace them with someone else.

Provider Response

Connie, we are glad you are please with the qualify of our staff and that we are helping to make your life easier as you care for your loved one.

June 05, 2020

By Wendy M_5

I am a current client of this provider

It makes my life livable since I can't do very much. They do mostly everything for me. I like that they haven't let me down, the caregiver usually comes.

Provider Response

We are happy to be there to help you with your daily activities and to help you in all the ways necessary so that you can live comfortably in your home.

May 26, 2020

By Audrie M

I am a current client of this provider

When she is here, it gives me some time. She is right there and is able to take care of my mom's needs. She doesn't need me to help. It has been a win-win. She is flexible with her hours. I've been very satisfied. My biggest goal was to have one caregiver and they have been able to have that.

Provider Response

We were thrilled that our arrangements worked out for you and your mother. Balancing the needs of the client with the availability of the caregivers can be a challenge and you have been so wonderful to work with us on getting the perfect person for your mom! It's our joy!

May 15, 2020

By Anonymous_3738

I am a past client of this provider

They helped with my loved one because she wasn't fully capable of taking care of herself. It freed me up to take care of other things. Home Helpers was absolutely essential. They helped with our situation.

Provider Response

We are pleased that we could be there through a trying time with your situation and that it was a service that made a positive difference for your family.

April 27, 2020

By Debbie S_10

I am a current client of this provider

The communication is great, they welcome it with the family. We have been very happy with the services for my parents.

Provider Response

Debbie, Thank you so much for your kind words. We are happy to be there for your parents who are such a lovely couple.

April 21, 2020

By Anonymous_3680

I am a past client of this provider

I just needed some night care for my husband so I could get some rest. They came two nights a week. The people were nice.

Provider Response

I'm so glad we were able to help out with your husband so you can get some rest at night. Many times family caregivers are simply overwhelmed and that's where we can be of assistance.

March 05, 2020

By Jim S_17

I am a current client of this provider

They have made my wife's life easier, which makes my life easier. I like the owner, she is real good and explained things real clearly. The lady who comes is compassionate and engaging and intelligent.

Provider Response

Jim, thank you so much for your kind words. It is so important to us to help make the lives of our clients and their families easier. We are thankful we could be there for you and your wife.

February 13, 2020

By Alma J

I am a past client of this provider

I didn't have to stand for long periods of time, which was helpful. I liked that they did the things I needed them to do.

Provider Response

Ms. Alma, we are glad that we can help reduce the time you are on your feet to do things around the house. It's our pleasure to help you and make life easier.

February 06, 2020

By Anita W_2

I am a current client of this provider

They help her with her bath and housekeeping. They are here when they are supposed to be and they do all kinds of things to help my wife.

January 17, 2020

By Michael C_23

I am a current client of this provider

They went above and beyond what I expected them to do. They are quick to respond to concerns and provide help at the last minute.

Provider Response

Mike, thank you so much for your kind words. We are grateful that you chose Home Helpers to become your home care provider.

September 10, 2019

By Ida T

I am a current client of this provider

The last girl that I had was very good, but the first one was not. The last caregiver helped by doing all that I asked and I didn't even have to ask her. She saw it needed to be done and just did it. It depends on who you send. They need to teach them to do the things they see that needs to be done instead of waiting for us to ask them to do something.

Provider Response

Thank you for the review. I'm glad you found the services of value to you and that we could help make your life easier. While we strive for consistency in caregivers, it is very challenging for those who use our services sporadically, once every month or two. We will do our best to provide you with competent, qualified caregivers each and every time and when we can send someone who has worked for you in the past, we will absolutely do so.

September 06, 2019

By Frances M_12

I am a past client of this provider

Since it wasn't the same person, I had to keep explaining what I wanted done, and I had to explain where everything was each time someone new came. I had a different person every two weeks. They should have assigned me just one person.

Provider Response

Thank you for your comments. We appreciate the feedback. As we discussed at the beginning of services, when the services are scheduled one 1/2 day every other week, it prevents us from having a consistent Caregiver there each time. As our Caregivers seek 30-40 hours of work each week, they also seek consistent schedules so that is why on sporadic services you saw so many different Caregivers. It's simply unpreventable due to the inconsistent nature of your request.

May 08, 2019

By Mary S_9

I am a past client of this provider

At the time, it was a great impact because it would have been difficult to get along without them. I liked the people that I had because they were always polite, cheerful, hardworking, and willing to do what I needed.

Provider Response

Thank you for the kind words and for letting us know the positive impact the caregivers from Home Helpers had on your family.

April 08, 2019

By Maryanne B

I am a past client of this provider

The caregiver was phenomenal. The house was clean, they interacted with her, they called me, and I am 500 miles away. They were unbelievable. It wasn't a job. They loved the person who took care of her.

April 08, 2019

By Jim G_9

I am a current client of this provider

They have gotten my mother-in-law out of bed. It has given her new energy and new purpose in her life. They are punctual, do what they say what they say they would do, and pay complete attention.

Provider Response

Jim, thank you so much for your kind words. It is our pleasure to serve your mother-in-law and it is thrilling to know that we have given her a new purpose in life.

February 13, 2019

By Clarence M

I am a current client of this provider

They usually do what I ask them to do and take care of things that need to be taken care. They provide an alright service for me.

Provider Response

Thank you so much for your kind words. It's our pleasure to be there for you.

February 07, 2019

By Elizabeth O_1

I am a current client of this provider

I look forward to her coming. I know things will get done that I can't do. I'm a widow, so I'm here alone. I love the days my caregiver comes. I personally like the caregiver. Without her, I can't get in and out of the shower and change the bed sheets. She's helped me so much with things I can't do.

Provider Response

Thank you for your kind words and five stars. We are happy to provide service and appreciate your positive comments.

January 25, 2019

By Charles K_7

I am a current client of this provider

He is on hospice care, but they are always there if we need something. They are on time, they are very respectful of my loved one, and they are very helpful.

January 11, 2019

By Wilma L

I am a current client of this provider

The three girls that have come to my home are outstanding. I have recommended them before. They are honest and they really care.

Provider Response

Thank you so much. I'm glad we've been able to provide the help you need and that you recognize the high quality of our staff.

December 19, 2018

By F. Scott B

I am a current client of this provider

They help me with my housekeeping. They are efficient, but I can't send requests via email.

November 26, 2018

By Anonymous_823

I am a current client of this provider

I'm alone now, and they make me feel like I'm not alone. I'd recommend them anytime. It's like they are a part of the family.

Provider Response

To know that we can help someone not feel loneliness is a blessing. We're glad we can be there for you.

October 12, 2018

By Arlene N_1

I am a current client of this provider

They are a lot of company, and we talk a lot. We can talk things over, and I don't ever have to do anything really. They are great. I like everything about the service. They are really good with me.

September 20, 2018

By Ann Marie "Nancy" E

I am a current client of this provider

When I was unconscious, it helped my husband. How they put themselves out there to be chosen could be better.

Provider Response

Thank you for your comments, Nancy. We are so thankful to be there for you and your husband.

August 21, 2018

By Anonymous

I am a current client of this provider

They've taken off a lot of stress with home care because of my health condition. They're courteous and they work along with me if I call and want to have someone different come to my home.

June 06, 2018

By Yvonne G

I am a current client of this provider

I couldn't do it without my caregiver. I want to stay in my house as long as I can. She runs errand for me and takes me to my doctors. The caregiver that comes to my home is wonderful. She knows what to do and she does it.
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About Home Helpers of the Panhandle

At Home Helpers of the Panhandle, we are about helping our clients to remain independent for as long as possible wherever the client calls home. We become the family when the family can't be there.

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Services and Amenities of Home Helpers of the Panhandle

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Meal Preparation, Light Housekeeping, Laundry, Transportation, Personal Care, Personal Emergency Response Systems With Or Without Fall Detection

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: A Large Variety Of Training For Each Caregiver Is Ongoing.

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Long Term Care Insurance, Veteran's Care Coordination

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Home Helpers of the Panhandle

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