Home Helpers of the Panhandle

Offers Home Care

74 Reviews
Call (800) 973-1841
Home Helpers of the Panhandle (800) 973-1841
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Reviews of Home Helpers of the Panhandle

74 Reviews Write a review

Home Care Reviews for Home Helpers of the Panhandle

September 13, 2022

By Crystal S_2

I am a current client of this provider

I couldn't have picked a better caregiver myself. They are consistent.

Provider Response

We are so glad you enjoy your caregiver and that she has been reliably there for you.

September 08, 2022

By Theresa R_3

I am a past client of this provider

Patty came with me full-time and stayed with my mom. She got her dressed, got her to activities, and to the wedding. I could not have managed to bring my mom to my daughter's wedding without the agency. When I bring my mom up here for a visit, I call them. Right now I am trying to keep her in independent living as long as possible I liked that they were very easy to work with and they never let me down. They always found somebody. They had reliable, good people that spoke English well, were generally caring towards my mom, and did what I asked them to do. My mom has to be motivated to get out of bed or she will lay there all day. They had to motivate my mom to get out of bed and get to the physical therapist. My mom would fight them all the way. When I moved her up here for a visit, I got her walking again. I couldn't have gotten my mom walking again without the agency.

Provider Response

Theresa, I am thrilled that your mom was able to attend her granddaughter's wedding with our help. It's wonderful that we can provide a unique service so that families can go on with life as a parent needs a little assistance. Thank you so much for choosing Home Helpers for your mom's care needs when she is visiting. It is our pleasure to work with your family.

September 02, 2022

By Sherri M_2

I am a current client of this provider

They really helped me in regard to getting up and moving. I like the staff that they send.

Provider Response

We are glad to be there for you to help you with mobility challenges. Thank you for choosing Home Helpers.

August 08, 2022

By John H_57

I am a current client of this provider

There is nothing they could have done to make my life easier. They made life positive by following up, and the caregiver we have now is wonderful. We had several absolute outstanding caregiver but we also had some caregiver that were not quite as outstanding.

Provider Response

John, thank you for this positive review. I am so thankful you and your caregiver have developed such a wonderful relationship. Sometimes it takes a little while to find that right person. Thank you for choosing Home Helpers Home Care for your needs. We are glad to have been there for you.

August 08, 2022

By John M_82

I am a current client of this provider

They help to take care of my husband because it's very hard for me to take care him. They are very helpful.

Provider Response

We are pleased we can assist with caring for your husband and that we are very helpful. It is our pleasure to provide these services. Thank you for the kind words and positive review.

August 08, 2022

By Barbara E_9

I am a current client of this provider

They've made my life a bit easier by doing anything we need to be done. I would recommend them because they're helpful and friendly.

Provider Response

Barbara, thank you so much for the kind words and review. I'm glad we have been able to help you with day to day tasks. I also appreciate your willingness to refer us to others.

July 13, 2022

By Joseph E_4

I am a current client of this provider

The agency is there to help us when we need it, which has given us a positive experience. I'd tell a friend that I like how friendly and helpful the agency is.

July 01, 2022

By Scott M_12

I am a current client of this provider

I had some wounds and they would help me with that and I was bed ridden at the time and they helped me with my paper work and got it authorized for helping me with my wounds. If it was not for them, I would be in a nursing home. I love them they are very easy to talk with the owner is exceptional.

June 02, 2022

By Richard A_20

I am a past client of this provider

I'm more independent than my wife would like to think. So, she brought the people in so she wouldn't feel guilty leaving me alone for a week. I enjoyed talking with her. She prepared food and looked for things to clean. I'd recommend it. They did a fine job. I'd recommend them to someone who needed temporary service.

June 02, 2022

By Renee B_8

I am a current client of this provider

The agency is helpful by allowing me to go to work and do errands. I like that they are really good with my mom and she does the things we ask.

May 10, 2022

By Peggy D_4

I am a past client of this provider

They were very caring, and they called me when they had issues. I like that they were very caring.

Provider Response

Peggy, it is our joy to be with your mother while you work. She and her caregivers have such a good time together and we're glad to provide you with peace of mind and safety for your mother.

April 11, 2022

By Larry M_20

I am a past client of this provider

The services from Home Helpers made the client's day and she looked forward to their care. Back in her day, the client was a signer and the caregiver, Jennie, would sing together with her and they had a great time together. Two of the caregivers especially from Home Helpers bonded with the client as if they were sisters.

Provider Response

Larry, I am so glad we could make a difference for your wife during her time with us at your home. I hope we made a difference for both of you and made your life easier.

April 04, 2022

By Peggy M_11

I am a past client of this provider

Home Helpers made my experience positive by being careful with the client and being willing to make suggestions on how to make things better for him. I like Home Helpers because they're dependable.

Provider Response

Peggy, It is our honor to serve your family and if the service allows for proper rest for you, then we are so happy to be there. Often families don't realize the effort it takes to care for their loved ones and that is one of the primary reasons we at Home Helpers are often hired. We are there when family can't be.

March 03, 2022

By Patricia H_26

I am a current client of this provider

They take care of everything each day. They have sent someone each time like they said they would.

Provider Response

Ms. Patricia, Thank you so much for your review. It is very important that we are reliable and dependable and I am so glad that you found us to be just that!

February 07, 2022

By Alma J

I am a current client of this provider

It's great for my mom, because she's in assisted living. It's comforting to know that there's a third party and another set of eyes on things. Their communication is really good, and I really like their online portal. Their rates are also competitive.

Provider Response

Ms. Alma, we are glad that we can help reduce the time you are on your feet to do things around the house. It's our pleasure to help you and make life easier.

February 07, 2022

By Cyril K

I am a past client of this provider

They helped the most by giving me general care. I like the promptness and the courteous employees.

Provider Response

Cy, we are glad we could make life easier for you and your children. We wish you all the best in your new home!

January 11, 2022

By Ruth M_19

I am a current client of this provider

When my husband was alive, it was pretty impactful. It gave me a lot more freedom than I would have had otherwise. They're having a lot of staffing problems right now.

Provider Response

Ruth, I am glad we could make life easier for you during your husband’s illness. Thank you for choosing Home Helpers.

January 10, 2022

By Kim D_3

I am a current client of this provider

I don't feel uncomfortable leaving him with them. They've been very kind to us. They've taken very good care of Ronald.

Provider Response

Kim, we are so happy to learn you are confident in our caregivers enough that you can leave the home for a little while when they are there with Ronald. It is our desire to have our clients and their families be confident in us so they can maintain some normalcy in life as they care for a loved one. Thank you for choosing Home Helpers.

January 03, 2022

By Sandra H_17

I am a current client of this provider

They are really good about doing anything that I ask of them. I really like that they do everything that I ask. They will take me to the store when I need to go and that works out very well.

Provider Response

Sandra, I’m glad this the caregivers are helping you so well. Thank you for choosing Home Helpers.

December 15, 2021

By Erma S_1

I am a current client of this provider

They will talk with me and that's nice because I like talking to people. I like that the girls are very helpful.

November 08, 2021

By Peggy H_10

I am a current client of this provider

They take me to my appointments. I like the caregiver. She is on time. She always does what I need.

November 03, 2021

By Katie J_2

I am a past client of this provider

They help with getting my father up and prepared for the day, and ensured he was good to go with his medication and food. They seemed to work with us regardless of the task. My father developed great friendships with the caregivers.

October 08, 2021

By Karen P_17

I am a current client of this provider

I like that they always have care. They make sure my mom is safe. I like that they are willing to work with our schedule.

September 09, 2021

By Russell & Priscilla U

I am a current client of this provider

They get them up, they give them assistance, and they are made to feel like they are important and they talk to them. I have no complaints as far as how they take care of my dad. I like that I can depend on them. I have a lot of faith in them because they look out for my parents.

Provider Response

We are so glad that we can be of assistance to your parents. It is our high honor to serve them and I am glad our services are dependable and that we fulfill their needs.

August 03, 2021

By James & Joyce C

I am a past client of this provider

He liked it and was able to socialize more. They were competent and pleasant.

June 29, 2021

By Clay E

I am a current client of this provider

They have talked with her and gotten to know her. They communicate well with me about the care.

Provider Response

Clay, thank you for the comments. Communicating with our clients is so important and we work hard to meet each client where they are in their communication abilities.

June 09, 2021

By Janice F_5

I am a current client of this provider

I really like when the same caregivers come out because they learn the routine. I like that they have really good caregivers.

May 04, 2021

By Elisa R

I am a current client of this provider

They are very helpful. They can improve with lots of little things. Scheduling could be better.

April 08, 2021

By Ruth W_14

I am a current client of this provider

I'm able to work. They've been reliable.

Provider Response

We are glad our services have allowed you to maintain your ability to work. Thank you for the comment.

April 08, 2021

By Anonymous_4698

I am a current client of this provider

They send me a caregiver who can help me with my house cleaning. For couple of times they would change the time they didn't let me know.

March 16, 2021

By Virginia C_10

I am a current client of this provider

I can't drive so the services help me get to my appointments. Our caregiver does the laundry and does the grocery shopping. He makes sure that I am eating. I like the caregiver that the agency has sent to us.

March 02, 2021

By Debbie S_5

I am a past client of this provider

They were willing to do whatever was needed in the home. A lot of it was more companion care and having someone in the house. The office staff were very supportive and helpful. The people providing the services in the home were always friendly.

Provider Response

Debbie, thank you for sharing your experience with Home Helpers. Our communication is open, honest and direct.

February 19, 2021

By Darwin P

I am a past client of this provider

My wife enjoyed having her caregiver there. To her, it was like having a best friend. The girl that stayed here with my wife was very friendly and did whatever we asked her to do.

Provider Response

Darwin, it was our high honor to be there for your wife and for you. It's heartwarming to know that our caregiver had a positive impact on your wife's life and to be likened to a "best friend" is a wonderful compliment that will be shared with her caregiver.

January 20, 2021

By Phyllis C_1

I am a current client of this provider

They come in and make sure she has her morning medication and they do things around the house. It is just that they can't keep help right now. It probably has to do with Covid.

Provider Response

We are glad to be there to help with things around the house and especially to be sure medications are taken on time. We are so thankful to have such wonderful clients who appreciate our services.

January 07, 2021

By Eric W_3

I am a current client of this provider

They are helpful and responsive. I like that they are there to help her and they know what they are doing.

Provider Response

Eric, thank you for your kind comments. It is our high honor to be there to help when needed.

December 30, 2020

By Beverly H_3

I am a current client of this provider

The caregivers are very caring, I never have to worry that someone is not there with her. They take total care of the client who lives alone, and they do a fabulous job.

Provider Response

Thank you so much for the kind words. It is our joy to serve others. We are there when family and friends can't be and have thoroughly enjoyed caring for your loved one.

December 08, 2020

By Anne F_3

I am a current client of this provider

When we first got them, I had just come out of the hospital, but now I'm up and around and able to do more, I don't feel like they are as important, but I still appreciate them. They are reliable and here when they say they will be. They are helpful while they are here.

Provider Response

Anne, we are so glad our services have aided in your recovery. I appreciate the compliment regarding reliability which is so important when someone is counting on us.

December 04, 2020

By Anonymous_4338

I am a current client of this provider

The caregivers will have my coffee ready in the morning. This agency needs to have consistent caregivers come in.

October 22, 2020

By Arlene M_5

I am a current client of this provider

They help me do what I need done. They do things I can't do. They have sent too many different people here, I don't like it.

Provider Response

Thank you Arlene for your comment. While we always do our best to provide continuity in the caregiver assigned, sometimes it is unpreventable to send new caregivers due to staffing changes. The great thing is that you have consistency in scheduling and have competent, caring caregivers who can do all the services you request. We appreciate you!

October 06, 2020

By Deloris C

I am a current client of this provider

I've noticed that when they're there, they will check on her and her comfort. They're very caring, they give her a lot of attention, they check on her.

Provider Response

Deloris, thank you so much for your kind words. It's very important that caregivers exhibit a caring attitude and keep the client as their primary focus so it is great to know we are meeting those needs o your mother.

September 08, 2020

By Neda S

I am a current client of this provider

She vacuums. She dusts. I don't have do that anymore. She knows where everything is at. They come over to check on my care and my back.

Provider Response

We are glad that these services help to make your life easier. Thank you for the kind words.

August 25, 2020

By Kenneth M_7

I am a current client of this provider

It has given a little more freedom. I am finding I need to be around most of the time because he is hard to handle for one person. I like the quality of the people for the most part.

Provider Response

We are grateful that having a Home Helpers Caregiver has given you more freedom. Family caregivers are often so important to their loved ones they are often left out when thanks are given and we truly appreciate family caregivers so much. We are there to help make your life easier, too!

June 24, 2020

By Connie B_9

I am a past client of this provider

They helped the most by interacting with him and providing companionship. I like that even when a caregiver got ill Home Helpers would very quickly replace them with someone else.

Provider Response

Connie, we are glad you are please with the qualify of our staff and that we are helping to make your life easier as you care for your loved one.

June 05, 2020

By Wendy M_5

I am a current client of this provider

It makes my life livable since I can't do very much. They do mostly everything for me. I like that they haven't let me down, the caregiver usually comes.

Provider Response

We are happy to be there to help you with your daily activities and to help you in all the ways necessary so that you can live comfortably in your home.

May 26, 2020

By Audrie M

I am a current client of this provider

When she is here, it gives me some time. She is right there and is able to take care of my mom's needs. She doesn't need me to help. It has been a win-win. She is flexible with her hours. I've been very satisfied. My biggest goal was to have one caregiver and they have been able to have that.

Provider Response

We were thrilled that our arrangements worked out for you and your mother. Balancing the needs of the client with the availability of the caregivers can be a challenge and you have been so wonderful to work with us on getting the perfect person for your mom! It's our joy!

May 15, 2020

By Anonymous_3738

I am a past client of this provider

They helped with my loved one because she wasn't fully capable of taking care of herself. It freed me up to take care of other things. Home Helpers was absolutely essential. They helped with our situation.

Provider Response

We are pleased that we could be there through a trying time with your situation and that it was a service that made a positive difference for your family.

April 27, 2020

By Debbie S_10

I am a current client of this provider

The communication is great, they welcome it with the family. We have been very happy with the services for my parents.

Provider Response

Debbie, Thank you so much for your kind words. We are happy to be there for your parents who are such a lovely couple.

April 21, 2020

By Anonymous_3680

I am a past client of this provider

I just needed some night care for my husband so I could get some rest. They came two nights a week. The people were nice.

Provider Response

I'm so glad we were able to help out with your husband so you can get some rest at night. Many times family caregivers are simply overwhelmed and that's where we can be of assistance.

March 05, 2020

By Jim S_17

I am a current client of this provider

They have made my wife's life easier, which makes my life easier. I like the owner, she is real good and explained things real clearly. The lady who comes is compassionate and engaging and intelligent.

Provider Response

Jim, thank you so much for your kind words. It is so important to us to help make the lives of our clients and their families easier. We are thankful we could be there for you and your wife.

February 06, 2020

By Anita W_2

I am a current client of this provider

They help her with her bath and housekeeping. They are here when they are supposed to be and they do all kinds of things to help my wife.

January 17, 2020

By Michael C_23

I am a current client of this provider

They went above and beyond what I expected them to do. They are quick to respond to concerns and provide help at the last minute.

Provider Response

Mike, thank you so much for your kind words. We are grateful that you chose Home Helpers to become your home care provider.

September 10, 2019

By Ida T

I am a current client of this provider

The last girl that I had was very good, but the first one was not. The last caregiver helped by doing all that I asked and I didn't even have to ask her. She saw it needed to be done and just did it. It depends on who you send. They need to teach them to do the things they see that needs to be done instead of waiting for us to ask them to do something.

Provider Response

Thank you for the review. I'm glad you found the services of value to you and that we could help make your life easier. While we strive for consistency in caregivers, it is very challenging for those who use our services sporadically, once every month or two. We will do our best to provide you with competent, qualified caregivers each and every time and when we can send someone who has worked for you in the past, we will absolutely do so.

September 06, 2019

By Frances M_12

I am a past client of this provider

Since it wasn't the same person, I had to keep explaining what I wanted done, and I had to explain where everything was each time someone new came. I had a different person every two weeks. They should have assigned me just one person.

Provider Response

Thank you for your comments. We appreciate the feedback. As we discussed at the beginning of services, when the services are scheduled one 1/2 day every other week, it prevents us from having a consistent Caregiver there each time. As our Caregivers seek 30-40 hours of work each week, they also seek consistent schedules so that is why on sporadic services you saw so many different Caregivers. It's simply unpreventable due to the inconsistent nature of your request.

May 08, 2019

By Mary S_9

I am a past client of this provider

At the time, it was a great impact because it would have been difficult to get along without them. I liked the people that I had because they were always polite, cheerful, hardworking, and willing to do what I needed.

Provider Response

Thank you for the kind words and for letting us know the positive impact the caregivers from Home Helpers had on your family.

April 08, 2019

By Maryanne B

I am a past client of this provider

The caregiver was phenomenal. The house was clean, they interacted with her, they called me, and I am 500 miles away. They were unbelievable. It wasn't a job. They loved the person who took care of her.

April 08, 2019

By Jim G_9

I am a current client of this provider

They have gotten my mother-in-law out of bed. It has given her new energy and new purpose in her life. They are punctual, do what they say what they say they would do, and pay complete attention.

Provider Response

Jim, thank you so much for your kind words. It is our pleasure to serve your mother-in-law and it is thrilling to know that we have given her a new purpose in life.

February 13, 2019

By Clarence M

I am a current client of this provider

They usually do what I ask them to do and take care of things that need to be taken care. They provide an alright service for me.

Provider Response

Thank you so much for your kind words. It's our pleasure to be there for you.

February 07, 2019

By Elizabeth O_1

I am a current client of this provider

I look forward to her coming. I know things will get done that I can't do. I'm a widow, so I'm here alone. I love the days my caregiver comes. I personally like the caregiver. Without her, I can't get in and out of the shower and change the bed sheets. She's helped me so much with things I can't do.

Provider Response

Thank you for your kind words and five stars. We are happy to provide service and appreciate your positive comments.

January 25, 2019

By Charles K_7

I am a current client of this provider

He is on hospice care, but they are always there if we need something. They are on time, they are very respectful of my loved one, and they are very helpful.

January 11, 2019

By Wilma L

I am a current client of this provider

The three girls that have come to my home are outstanding. I have recommended them before. They are honest and they really care.

Provider Response

Thank you so much. I'm glad we've been able to provide the help you need and that you recognize the high quality of our staff.

December 19, 2018

By F. Scott B

I am a current client of this provider

They help me with my housekeeping. They are efficient, but I can't send requests via email.

November 26, 2018

By Anonymous_823

I am a current client of this provider

I'm alone now, and they make me feel like I'm not alone. I'd recommend them anytime. It's like they are a part of the family.

Provider Response

To know that we can help someone not feel loneliness is a blessing. We're glad we can be there for you.

October 12, 2018

By Arlene N_1

I am a current client of this provider

They are a lot of company, and we talk a lot. We can talk things over, and I don't ever have to do anything really. They are great. I like everything about the service. They are really good with me.

September 20, 2018

By Ann Marie "Nancy" E

I am a current client of this provider

When I was unconscious, it helped my husband. How they put themselves out there to be chosen could be better.

Provider Response

Thank you for your comments, Nancy. We are so thankful to be there for you and your husband.

August 21, 2018

By Anonymous

I am a current client of this provider

They've taken off a lot of stress with home care because of my health condition. They're courteous and they work along with me if I call and want to have someone different come to my home.

June 06, 2018

By Yvonne G

I am a current client of this provider

I couldn't do it without my caregiver. I want to stay in my house as long as I can. She runs errand for me and takes me to my doctors. The caregiver that comes to my home is wonderful. She knows what to do and she does it.
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About Home Helpers of the Panhandle

At Home Helpers of the Panhandle, we are about helping our clients to remain independent for as long as possible wherever the client calls home. We become the family when the family can't be there.

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Services and Amenities of Home Helpers of the Panhandle

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Meal Preparation, Light Housekeeping, Laundry, Transportation, Personal Care, Personal Emergency Response Systems With Or Without Fall Detection

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: A Large Variety Of Training For Each Caregiver Is Ongoing.

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Long Term Care Insurance, Veteran's Care Coordination

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Home Helpers of the Panhandle

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