They will talk with me and that's nice because I like talking to people.
I like that the girls are very helpful.
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(800) 973-1841
Reviews of Home Helpers of the Panhandle
Home Care Reviews for Home Helpers of the Panhandle
December 15, 2021
I am a current client of this provider
November 15, 2021
I am a current client of this provider
They have good people come to my home.
I like the agency because they provide good help.
Provider Response
Tamar, thank you so much for your kind compliments, particularly of our Care Coordinator. We are thankful you chose Home Helpers to care for your mom.
November 08, 2021
I am a current client of this provider
They take me to my appointments.
I like the caregiver. She is on time. She always does what I need.
November 03, 2021
I am a past client of this provider
They help with getting my father up and prepared for the day, and ensured he was good to go with his medication and food.
They seemed to work with us regardless of the task. My father developed great friendships with the caregivers.
October 08, 2021
I am a current client of this provider
I like that they always have care. They make sure my mom is safe.
I like that they are willing to work with our schedule.
October 07, 2021
I am a current client of this provider
They have good quality care.
They are very cooperative and very common sense. They can adapt.
September 09, 2021
I am a current client of this provider
They get them up, they give them assistance, and they are made to feel like they are important and they talk to them.
I have no complaints as far as how they take care of my dad. I like that I can depend on them. I have a lot of faith in them because they look out for my parents.
Provider Response
We are so glad that we can be of assistance to your parents. It is our high honor to serve them and I am glad our services are dependable and that we fulfill their needs.
September 09, 2021
I am a current client of this provider
It gives me two nights of sleep.
So far, they've been very prompt. The ones that have come seem very caring and seem to really try to sit in and help the patient.
Provider Response
Peggy, It is our honor to serve your family and if the service allows for proper rest for you, then we are so happy to be there. Often families don't realize the effort it takes to care for their loved ones and that is one of the primary reasons we at Home Helpers are often hired. We are there when family can't be.
August 16, 2021
I am a current client of this provider
You can only do so much yourself, and I work full time. They provide me with sanity and I don't have to worry about the client. They have things under control and they take stress off of me.
I think they go out of their way to find compatible people for us. They seem like they care about us and they have been very responsive.
Provider Response
Peggy, it is our joy to be with your mother while you work. She and her caregivers have such a good time together and we're glad to provide you with peace of mind and safety for your mother.
August 03, 2021
I am a past client of this provider
He liked it and was able to socialize more.
They were competent and pleasant.
June 29, 2021
I am a current client of this provider
They have talked with her and gotten to know her.
They communicate well with me about the care.
Provider Response
Clay, thank you for the comments. Communicating with our clients is so important and we work hard to meet each client where they are in their communication abilities.
June 09, 2021
I am a current client of this provider
I really like when the same caregivers come out because they learn the routine.
I like that they have really good caregivers.
May 12, 2021
I am a current client of this provider
They need to help her get out of the house more and do more with her. They need to interact with her more.
Their commitment to the clients is great.
Provider Response
Robin, thank you for your response to our survey. Now that your mother has a wheelchair, caregivers can take her outside when the weather allows and they feel it is safe to do so. We appreciate that you recognize our commitment to our clients.
May 04, 2021
I am a current client of this provider
They are very helpful.
They can improve with lots of little things. Scheduling could be better.
April 08, 2021
I am a current client of this provider
I'm able to work.
They've been reliable.
Provider Response
We are glad our services have allowed you to maintain your ability to work. Thank you for the comment.
April 08, 2021
I am a current client of this provider
They send me a caregiver who can help me with my house cleaning.
For couple of times they would change the time they didn't let me know.
March 16, 2021
I am a current client of this provider
I can't drive so the services help me get to my appointments. Our caregiver does the laundry and does the grocery shopping. He makes sure that I am eating.
I like the caregiver that the agency has sent to us.
March 02, 2021
I am a past client of this provider
They were willing to do whatever was needed in the home. A lot of it was more companion care and having someone in the house.
The office staff were very supportive and helpful. The people providing the services in the home were always friendly.
Provider Response
Debbie, thank you for sharing your experience with Home Helpers. Our communication is open, honest and direct.
February 19, 2021
I am a past client of this provider
My wife enjoyed having her caregiver there. To her, it was like having a best friend.
The girl that stayed here with my wife was very friendly and did whatever we asked her to do.
Provider Response
Darwin, it was our high honor to be there for your wife and for you. It's heartwarming to know that our caregiver had a positive impact on your wife's life and to be likened to a "best friend" is a wonderful compliment that will be shared with her caregiver.
January 20, 2021
I am a current client of this provider
They come in and make sure she has her morning medication and they do things around the house.
It is just that they can't keep help right now. It probably has to do with Covid.
Provider Response
We are glad to be there to help with things around the house and especially to be sure medications are taken on time. We are so thankful to have such wonderful clients who appreciate our services.
January 07, 2021
I am a current client of this provider
They are helpful and responsive.
I like that they are there to help her and they know what they are doing.
Provider Response
Eric, thank you for your kind comments. It is our high honor to be there to help when needed.
December 30, 2020
I am a current client of this provider
The caregivers are very caring, I never have to worry that someone is not there with her.
They take total care of the client who lives alone, and they do a fabulous job.
Provider Response
Thank you so much for the kind words. It is our joy to serve others. We are there when family and friends can't be and have thoroughly enjoyed caring for your loved one.
December 08, 2020
I am a current client of this provider
When we first got them, I had just come out of the hospital, but now I'm up and around and able to do more, I don't feel like they are as important, but I still appreciate them.
They are reliable and here when they say they will be. They are helpful while they are here.
Provider Response
Anne, we are so glad our services have aided in your recovery. I appreciate the compliment regarding reliability which is so important when someone is counting on us.
December 04, 2020
I am a current client of this provider
The caregivers will have my coffee ready in the morning.
This agency needs to have consistent caregivers come in.
October 22, 2020
I am a current client of this provider
They help me do what I need done. They do things I can't do.
They have sent too many different people here, I don't like it.
Provider Response
Thank you Arlene for your comment. While we always do our best to provide continuity in the caregiver assigned, sometimes it is unpreventable to send new caregivers due to staffing changes. The great thing is that you have consistency in scheduling and have competent, caring caregivers who can do all the services you request. We appreciate you!
October 06, 2020
I am a current client of this provider
I've noticed that when they're there, they will check on her and her comfort.
They're very caring, they give her a lot of attention, they check on her.
Provider Response
Deloris, thank you so much for your kind words. It's very important that caregivers exhibit a caring attitude and keep the client as their primary focus so it is great to know we are meeting those needs o your mother.
September 08, 2020
I am a current client of this provider
She vacuums. She dusts. I don't have do that anymore. She knows where everything is at.
They come over to check on my care and my back.
Provider Response
We are glad that these services help to make your life easier. Thank you for the kind words.
August 25, 2020
I am a current client of this provider
It has given a little more freedom. I am finding I need to be around most of the time because he is hard to handle for one person.
I like the quality of the people for the most part.
Provider Response
We are grateful that having a Home Helpers Caregiver has given you more freedom. Family caregivers are often so important to their loved ones they are often left out when thanks are given and we truly appreciate family caregivers so much. We are there to help make your life easier, too!
June 24, 2020
I am a past client of this provider
They helped the most by interacting with him and providing companionship.
I like that even when a caregiver got ill Home Helpers would very quickly replace them with someone else.
Provider Response
Connie, we are glad you are please with the qualify of our staff and that we are helping to make your life easier as you care for your loved one.
June 05, 2020
I am a current client of this provider
It makes my life livable since I can't do very much. They do mostly everything for me.
I like that they haven't let me down, the caregiver usually comes.
Provider Response
We are happy to be there to help you with your daily activities and to help you in all the ways necessary so that you can live comfortably in your home.
May 26, 2020
I am a current client of this provider
When she is here, it gives me some time. She is right there and is able to take care of my mom's needs. She doesn't need me to help. It has been a win-win. She is flexible with her hours.
I've been very satisfied. My biggest goal was to have one caregiver and they have been able to have that.
Provider Response
We were thrilled that our arrangements worked out for you and your mother. Balancing the needs of the client with the availability of the caregivers can be a challenge and you have been so wonderful to work with us on getting the perfect person for your mom! It's our joy!
May 15, 2020
I am a past client of this provider
They helped with my loved one because she wasn't fully capable of taking care of herself. It freed me up to take care of other things.
Home Helpers was absolutely essential. They helped with our situation.
Provider Response
We are pleased that we could be there through a trying time with your situation and that it was a service that made a positive difference for your family.
April 27, 2020
I am a current client of this provider
The communication is great, they welcome it with the family.
We have been very happy with the services for my parents.
Provider Response
Debbie, Thank you so much for your kind words. We are happy to be there for your parents who are such a lovely couple.
April 21, 2020
I am a past client of this provider
I just needed some night care for my husband so I could get some rest. They came two nights a week.
The people were nice.
Provider Response
I'm so glad we were able to help out with your husband so you can get some rest at night. Many times family caregivers are simply overwhelmed and that's where we can be of assistance.
March 05, 2020
I am a current client of this provider
They have made my wife's life easier, which makes my life easier.
I like the owner, she is real good and explained things real clearly. The lady who comes is compassionate and engaging and intelligent.
Provider Response
Jim, thank you so much for your kind words. It is so important to us to help make the lives of our clients and their families easier. We are thankful we could be there for you and your wife.
February 13, 2020
I am a past client of this provider
I didn't have to stand for long periods of time, which was helpful.
I liked that they did the things I needed them to do.
Provider Response
Ms. Alma, we are glad that we can help reduce the time you are on your feet to do things around the house. It's our pleasure to help you and make life easier.
February 06, 2020
I am a current client of this provider
They help her with her bath and housekeeping.
They are here when they are supposed to be and they do all kinds of things to help my wife.
January 17, 2020
I am a current client of this provider
They went above and beyond what I expected them to do.
They are quick to respond to concerns and provide help at the last minute.
Provider Response
Mike, thank you so much for your kind words. We are grateful that you chose Home Helpers to become your home care provider.
September 10, 2019
I am a current client of this provider
The last girl that I had was very good, but the first one was not. The last caregiver helped by doing all that I asked and I didn't even have to ask her. She saw it needed to be done and just did it.
It depends on who you send. They need to teach them to do the things they see that needs to be done instead of waiting for us to ask them to do something.
Provider Response
Thank you for the review. I'm glad you found the services of value to you and that we could help make your life easier. While we strive for consistency in caregivers, it is very challenging for those who use our services sporadically, once every month or two. We will do our best to provide you with competent, qualified caregivers each and every time and when we can send someone who has worked for you in the past, we will absolutely do so.
September 06, 2019
I am a past client of this provider
Since it wasn't the same person, I had to keep explaining what I wanted done, and I had to explain where everything was each time someone new came.
I had a different person every two weeks. They should have assigned me just one person.
Provider Response
Thank you for your comments. We appreciate the feedback. As we discussed at the beginning of services, when the services are scheduled one 1/2 day every other week, it prevents us from having a consistent Caregiver there each time. As our Caregivers seek 30-40 hours of work each week, they also seek consistent schedules so that is why on sporadic services you saw so many different Caregivers. It's simply unpreventable due to the inconsistent nature of your request.
May 08, 2019
I am a past client of this provider
At the time, it was a great impact because it would have been difficult to get along without them.
I liked the people that I had because they were always polite, cheerful, hardworking, and willing to do what I needed.
Provider Response
Thank you for the kind words and for letting us know the positive impact the caregivers from Home Helpers had on your family.
April 08, 2019
I am a past client of this provider
The caregiver was phenomenal. The house was clean, they interacted with her, they called me, and I am 500 miles away. They were unbelievable.
It wasn't a job. They loved the person who took care of her.
April 08, 2019
I am a current client of this provider
They have gotten my mother-in-law out of bed. It has given her new energy and new purpose in her life.
They are punctual, do what they say what they say they would do, and pay complete attention.
Provider Response
Jim, thank you so much for your kind words. It is our pleasure to serve your mother-in-law and it is thrilling to know that we have given her a new purpose in life.
February 13, 2019
I am a current client of this provider
They usually do what I ask them to do and take care of things that need to be taken care.
They provide an alright service for me.
Provider Response
Thank you so much for your kind words. It's our pleasure to be there for you.
February 07, 2019
I am a current client of this provider
I look forward to her coming. I know things will get done that I can't do. I'm a widow, so I'm here alone. I love the days my caregiver comes.
I personally like the caregiver. Without her, I can't get in and out of the shower and change the bed sheets. She's helped me so much with things I can't do.
Provider Response
Thank you for your kind words and five stars. We are happy to provide service and appreciate your positive comments.
January 25, 2019
I am a current client of this provider
He is on hospice care, but they are always there if we need something.
They are on time, they are very respectful of my loved one, and they are very helpful.
January 11, 2019
I am a current client of this provider
The three girls that have come to my home are outstanding.
I have recommended them before. They are honest and they really care.
Provider Response
Thank you so much. I'm glad we've been able to provide the help you need and that you recognize the high quality of our staff.
December 19, 2018
I am a current client of this provider
They help me with my housekeeping.
They are efficient, but I can't send requests via email.
November 26, 2018
I am a current client of this provider
I'm alone now, and they make me feel like I'm not alone.
I'd recommend them anytime. It's like they are a part of the family.
Provider Response
To know that we can help someone not feel loneliness is a blessing. We're glad we can be there for you.
October 12, 2018
I am a current client of this provider
They are a lot of company, and we talk a lot. We can talk things over, and I don't ever have to do anything really. They are great.
I like everything about the service. They are really good with me.
September 20, 2018
I am a current client of this provider
When I was unconscious, it helped my husband.
How they put themselves out there to be chosen could be better.
Provider Response
Thank you for your comments, Nancy. We are so thankful to be there for you and your husband.
August 21, 2018
I am a current client of this provider
They've taken off a lot of stress with home care because of my health condition.
They're courteous and they work along with me if I call and want to have someone different come to my home.
June 06, 2018
I am a current client of this provider
I couldn't do it without my caregiver. I want to stay in my house as long as I can. She runs errand for me and takes me to my doctors.
The caregiver that comes to my home is wonderful. She knows what to do and she does it.
About Home Helpers of the Panhandle
At Home Helpers of the Panhandle, we are about helping our clients to remain independent for as long as possible wherever the client calls home. We become the family when the family can't be there.
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Services and Amenities of Home Helpers of the Panhandle
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Meal Preparation, Light Housekeeping, Laundry, Transportation, Personal Care, Personal Emergency Response Systems With Or Without Fall Detection
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 30 Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Training Areas Extra: A Large Variety Of Training For Each Caregiver Is Ongoing.
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Long Term Care Insurance, Veteran's Care Coordination
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
