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  4. Home Helpers of the Panhandle

Home Helpers of the Panhandle

Offers Home Care

22 Reviews
2020
Call (800) 973-1841
Home Helpers of the Panhandle (800) 973-1841
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Reviews of Home Helpers of the Panhandle

22 Reviews Write a review

Home Care Reviews for Home Helpers of the Panhandle

January 24, 2020

By Peggy D_4

I am a current client of this provider

I don't have to worry about her while I'm at work. They have been very reliable and work well with my mom. I feel comfortable leaving my mom with them.

Provider Response

Peggy, it is our joy to be with your mother while you work. She and her caregivers have such a good time together and we're glad to provide you with peace of mind and safety for your mother.

January 17, 2020

By Michael C_23

I am a current client of this provider

They went above and beyond what I expected them to do. They are quick to respond to concerns and provide help at the last minute.

Provider Response

Mike, thank you so much for your kind words. We are grateful that you chose Home Helpers to become your home care provider.

December 14, 2019

By Debbie S_5

I am a current client of this provider

It is for my parents. It gives me peace of mind because I don't have to worry about them when someone from Home Helpers is there. They are friendly and reliable. They are very helpful, and anything that is needed, they have provided.

Provider Response

Debbie, thank you for sharing your experience with Home Helpers. Our communication is open, honest and direct.

November 18, 2019

By Connie B_9

I am a current client of this provider

The services give me time to go to work or take care of other things I can't do while caring for my loved one. I like the quality of the agency's employees.

Provider Response

Connie, we are glad you are please with the qualify of our staff and that we are helping to make your life easier as you care for your loved one.

October 25, 2019

By Beverly H_3

I am a current client of this provider

We don't have to be concerned because they've done such a good job. They consistently provided excellent care for her without me having to worry about her.

Provider Response

Thank you so much for the kind words. It is our joy to serve others. We are there when family and friends can't be and have thoroughly enjoyed caring for your loved one.

September 10, 2019

By Ida T

I am a current client of this provider

The last girl that I had was very good, but the first one was not. The last caregiver helped by doing all that I asked and I didn't even have to ask her. She saw it needed to be done and just did it. It depends on who you send. They need to teach them to do the things they see that needs to be done instead of waiting for us to ask them to do something.

Provider Response

Thank you for the review. I'm glad you found the services of value to you and that we could help make your life easier. While we strive for consistency in caregivers, it is very challenging for those who use our services sporadically, once every month or two. We will do our best to provide you with competent, qualified caregivers each and every time and when we can send someone who has worked for you in the past, we will absolutely do so.

September 06, 2019

By Frances M_12

I am a past client of this provider

Since it wasn't the same person, I had to keep explaining what I wanted done, and I had to explain where everything was each time someone new came. I had a different person every two weeks. They should have assigned me just one person.

Provider Response

Thank you for your comments. We appreciate the feedback. As we discussed at the beginning of services, when the services are scheduled one 1/2 day every other week, it prevents us from having a consistent Caregiver there each time. As our Caregivers seek 30-40 hours of work each week, they also seek consistent schedules so that is why on sporadic services you saw so many different Caregivers. It's simply unpreventable due to the inconsistent nature of your request.

August 09, 2019

By Alma J

I am a current client of this provider

I have trouble standing, so it lessens the amount of time I have to be on my feet. I like that they come and help.

Provider Response

Ms. Alma, we are glad that we can help reduce the time you are on your feet to do things around the house. It's our pleasure to help you and make life easier.

May 08, 2019

By Mary S_9

I am a past client of this provider

At the time, it was a great impact because it would have been difficult to get along without them. I liked the people that I had because they were always polite, cheerful, hardworking, and willing to do what I needed.

Provider Response

Thank you for the kind words and for letting us know the positive impact the caregivers from Home Helpers had on your family.

April 08, 2019

By Maryanne B

I am a past client of this provider

The caregiver was phenomenal. The house was clean, they interacted with her, they called me, and I am 500 miles away. They were unbelievable. It wasn't a job. They loved the person who took care of her.

April 08, 2019

By Jim G_9

I am a current client of this provider

They have gotten my mother-in-law out of bed. It has given her new energy and new purpose in her life. They are punctual, do what they say what they say they would do, and pay complete attention.

Provider Response

Jim, thank you so much for your kind words. It is our pleasure to serve your mother-in-law and it is thrilling to know that we have given her a new purpose in life.

February 13, 2019

By Clarence M

I am a current client of this provider

They usually do what I ask them to do and take care of things that need to be taken care. They provide an alright service for me.

Provider Response

Thank you so much for your kind words. It's our pleasure to be there for you.

February 07, 2019

By Elizabeth O_1

I am a current client of this provider

I look forward to her coming. I know things will get done that I can't do. I'm a widow, so I'm here alone. I love the days my caregiver comes. I personally like the caregiver. Without her, I can't get in and out of the shower and change the bed sheets. She's helped me so much with things I can't do.

Provider Response

Thank you for your kind words and five stars. We are happy to provide service and appreciate your positive comments.

January 25, 2019

By Charles K_7

I am a current client of this provider

He is on hospice care, but they are always there if we need something. They are on time, they are very respectful of my loved one, and they are very helpful.

January 11, 2019

By Wilma L

I am a current client of this provider

The three girls that have come to my home are outstanding. I have recommended them before. They are honest and they really care.

Provider Response

Thank you so much. I'm glad we've been able to provide the help you need and that you recognize the high quality of our staff.

December 19, 2018

By F. Scott B

I am a current client of this provider

They help me with my housekeeping. They are efficient, but I can't send requests via email.

December 07, 2018

By Phyllis C_1

I am a current client of this provider

They could just have a lot more training. I walk in and they're sitting there on their phone. They could give them more training on certain things.

November 26, 2018

By Anonymous_823

I am a current client of this provider

I'm alone now, and they make me feel like I'm not alone. I'd recommend them anytime. It's like they are a part of the family.

Provider Response

To know that we can help someone not feel loneliness is a blessing. We're glad we can be there for you.

October 12, 2018

By Arlene N_1

I am a current client of this provider

They are a lot of company, and we talk a lot. We can talk things over, and I don't ever have to do anything really. They are great. I like everything about the service. They are really good with me.

September 20, 2018

By Ann Marie "Nancy" E

I am a current client of this provider

When I was unconscious, it helped my husband. How they put themselves out there to be chosen could be better.

Provider Response

Thank you for your comments, Nancy. We are so thankful to be there for you and your husband.

August 21, 2018

By Anonymous

I am a current client of this provider

They've taken off a lot of stress with home care because of my health condition. They're courteous and they work along with me if I call and want to have someone different come to my home.

June 06, 2018

By Yvonne G

I am a current client of this provider

I couldn't do it without my caregiver. I want to stay in my house as long as I can. She runs errand for me and takes me to my doctors. The caregiver that comes to my home is wonderful. She knows what to do and she does it.
See all Home Care reviews (22) See fewer reviews

About Home Helpers of the Panhandle

At Home Helpers of the Panhandle, we are about helping our clients to remain independent for as long as possible wherever the client calls home. We become the family when the family can't be there.

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Services and Amenities of Home Helpers of the Panhandle

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Meal Preparation, Light Housekeeping, Laundry, Transportation, Personal Care, Personal Emergency Response Systems With Or Without Fall Detection

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: A Large Variety Of Training For Each Caregiver Is Ongoing.

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Long Term Care Insurance, Veteran's Care Coordination

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Home Helpers of the Panhandle

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