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Right at Home Pierce County, WA

6010 20th Street East, Fife, WA 98424

(253) 499-7217

Verified Partner

4.59

(150 reviews)

Offers Home Health Agencies and Home Care
Top rated on Caring.com

2021, 2023, 2024

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Reviews of Right at Home Pierce County, WA in Fife, Washington

4.59

(150 reviews)

    Top rated on Caring.com

    2021, 2023, 2024

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Donna P_17

    5

    May 21, 2024

    I am a current client of this provider

    John's inability to always do what is necessary can pose a challenge. However, our caregiver is gentle, caring, and accomplishes what needs to be done. I would recommend this agency because the person who came out to give me information on the care was top-notch.

    Anonymous_7078

    4

    May 9, 2024

    I am a current client of this provider

    I get an infusion, and it has been an impactful treatment. It used to not always get shipped to the right place. I would like to see Right at Home continue to improve their communication. It seems like it has improved, though.

    Provider Response

    Thank you for taking the time to write this review. I will take this feedback, back to our Director of Nursing. Our goal is earn a 5-star rating from you and all of our clients. Your feedback is an appreciated gift that we will work on.

    Magdalena C_1

    4

    May 9, 2024

    I am a current client of this provider

    They could be more communicative. They are friendly and do their job well.

    Janie B_2

    4

    May 9, 2024

    I am a current client of this provider

    He says everything is great. It helps to have someone here to help him. I think some of the caregivers need to be better trained.

    A.D. A

    5

    May 7, 2024

    I am a current client of this provider

    They clean and do everything else. They take good care of me.

    John M_110

    5

    May 2, 2024

    I am a current client of this provider

    They are very nice and did what I asked them. They are very gentle and pleasing. They are very nice with my wife.

    Judy S_47

    5

    April 8, 2024

    I am a current client of this provider

    They kind of walked me through the whole process and explained everything to me thoroughly. I like that they always respond when I call them.

    Margaret G_15

    5

    April 4, 2024

    I am a current client of this provider

    They have been able to connect them with different doctors and they care. I like the car they show the patient. They are very polite and do their job well. I love the help they give. They do what is asked of them to do. They are very good workers.

    Carla D_4

    5

    March 22, 2024

    I am a current client of this provider

    They've helped me the most by taking care of Jerry and doing the things that I can't do for him. I like that they work like a team. They work with me.

    Sharon W_29

    5

    March 20, 2024

    I am a current client of this provider

    They have helped the most with instructing me on how to take care of my husband. I like our caregiver immensely.

    Nanette B_4

    5

    March 12, 2024

    I am a current client of this provider

    They are reliable. We have only had one person we weren't 100% happy with.

    Kathy L_32

    5

    March 12, 2024

    I am a current client of this provider

    It makes it a lot less stressful having the same person all the time. They have worked hard to get me the right person and to be able to have that same person all the time. I have been very happy with them.

    Gina D_5

    5

    February 12, 2024

    I am a current client of this provider

    They help him take a shower. They are really helpful with my husband.

    Provider Response

    We appreciate your kind words about our caregiving services and the support we provide to your husband. Ensuring that he receives compassionate and helpful assistance, such as with showering, is a key aspect of our commitment to excellent care. Our dedicated team is here to make a positive impact on the lives of those we serve, and it's heartening to hear that we've been able to assist your husband effectively. If there are any specific ways we can further enhance our services or if you have additional feedback to share, please feel free to reach out. Thank you for entrusting us with your husband's care. We look forward to continuing to be of service to your family.

    Jason H_10

    5

    February 7, 2024

    I am a current client of this provider

    They have been helping me. I've been with them for seven years and I had no problem.

    Janet F_23

    5

    February 2, 2024

    I am a current client of this provider

    I can't survive without somebody giving me a day off. Normally they are efficient and keep me up to date on schedule changes.

    Provider Response

    Thank you Janet for taking the time to leave us a 5-star review and sharing your positive experience with our services on Caring.com! We're delighted to hear that you find our team efficient and appreciate our efforts to keep you informed about any schedule changes. Your feedback is invaluable to us, and we are thrilled to be able to provide the support you need. We understand the importance of taking some time for yourself, and we're grateful to be a part of your care team. If there's anything specific you would like to share or suggest for further improvement, please feel free to reach out. We are committed to maintaining the high standard of care that you deserve. Thank you once again for choosing us, and we look forward to continuing to meet your needs.

    John M_102

    5

    January 26, 2024

    I am a current client of this provider

    They are on time and here when I request them. I like that they are reliable.

    Amanda L_4

    5

    January 23, 2024

    I am a current client of this provider

    They have taken care of my husband and provide respite for me. They have compassionate nurses and caregivers.

    Matthew W_5

    5

    January 16, 2024

    I am a current client of this provider

    The provider helped the most with cooking and cleaning. I like that the agency has good providers.

    Anonymous_1705429847

    4

    January 16, 2024

    I am a current client of this provider

    They keep in touch with me every step of the way. They need to improve the scheduling.

    Pam P_15

    5

    January 5, 2024

    I am a current client of this provider

    I had someone to call, and they responded to an emergency I had. I have only used the service once. They did respond well when I needed them.

    Rachel G_3

    5

    January 5, 2024

    I am a current client of this provider

    They get my medicine on time when I need it and I don't have to go anywhere I like that everything happens on time and the communication is really good.

    Thomas N_6

    4

    December 27, 2023

    I am a current client of this provider

    My caregivers have had a positive impact because they help a lot. They get me up and going, and they help with cleaning. I am not sure what the agency needs to improve on. I like that I have 3 good attendants.

    Provider Response

    Thank you Thomas for taking the time to leave us a review. Although we appreciate the 4-star review, We do strive to earn 5-star reviews from all of our clients. We recognize that caregiver training is an important element that we continue to invest in. We are pleased to announce that we are continuing to invest in our training program and hope that it will make a impact on the care for all of our clients. Thank you for your trust in our agency as we work to make your experience the best it can be.

    Natalie M_2

    5

    December 21, 2023

    I am a current client of this provider

    They give me peace of mind knowing that my mother is going to be cared for. I would recommend them because they are courteous, prompt, and professional.

    Edward R_11

    1

    December 11, 2023

    I am a current client of this provider

    It has only been about a month and a half, and nothing has really changed much. So far, the caregivers I have received from them are all from Africa and my father is Hispanic, so he did not speak very good English with his Dementia. The caregivers have a strong accent and have a hard time communicating with my father. I also do not believe that they are trained properly. They are all constantly on their phone, either talking or texting.

    Provider Response

    Dear Edward: We appreciate you taking the time to share your concerns with us. I sincerely apologize for any difficulties your father has experienced with our caregivers. At Right at Home, we take client feedback very seriously, as it helps us identify areas for improvement. First and foremost, we want to extend our heartfelt apologies for any communication challenges your father has faced due to language accents. We understand the importance of clear communication in caregiving, and we are committed to addressing this issue promptly. We will review our caregiver profiles to ensure language proficiency is considered during the matching process. Regarding the concern about caregivers using their phones during care sessions, we take this matter seriously as well. Our caregivers are expected to provide their undivided attention to their clients, and any deviation from this standard is not in line with our policies. We will investigate this matter thoroughly and take appropriate action to ensure our caregivers prioritize the well-being and comfort of your father. We want to assure you that we will be actively working to address these issues to provide a better experience for your father and all our clients. Your feedback is invaluable to us, and we appreciate the opportunity to discuss your concerns further. Please reach out to your father’s client care coordinator so we can gather more details. Thank you once again for bringing this to our attention. Sincerely, Ben Solomon Owner/Administrator Right at Home

    Caroline O

    4

    December 11, 2023

    I am a current client of this provider

    They make it easier to be able to do things like grocery shopping or go to appointments. They help Clarence with his exercises. They can have more consistency between the different caregivers.

    Samuela S_2

    5

    December 8, 2023

    I am a current client of this provider

    They are sending out an experienced nurse that is caring and sensitive. I just like Paul. I've had other nurses but Paul has been my favorite.

    Jane W_10

    5

    December 5, 2023

    I am a current client of this provider

    Just great at being here for me and taking me where I need to go. They are always here when they are supposed to be.

    Kevin R_3

    5

    December 4, 2023

    I am a current client of this provider

    The nurse is able to come to me instead having to go to a facility. They are efficient and easy and could do everything in the comfort of my own home.

    Alexandria M

    4

    November 20, 2023

    I am a current client of this provider

    They come to my house, so it helps me a lot. Just make sure that the staff verifies the orders before coming. They just need to stay on top of calling. Somebody to schedule, I always have to call them to schedule my infusion.

    Anonymous_7358

    4

    November 16, 2023

    I am a current client of this provider

    The caregiver only comes 4 hours a week. I like this agency because they call me if a caregiver cannot make it. The communication about the hours that are allotted with my 90 days, we have had issues over them.

    Kevin H_6

    5

    November 14, 2023

    I am a current client of this provider

    They do the work they are supposed to do. They are available and show up.

    Wanda M_8

    4

    November 2, 2023

    I am a current client of this provider

    They can make my life easier if it was the same person coming consistently. In two years, we have had twenty-five caregivers that I have had to train for the particular needs we have, and that takes time. I would recommend them more if they improved on their consistency in the home health. There is a lot of turnover with the caregivers.

    Anonymous_7306

    5

    November 2, 2023

    I am a current client of this provider

    They have been very efficient with the infusions. We have it down pat and is a more efficient use of time. I work with a nurse, and over the past few years, I have been able to set up a good relationship.

    Provider Response

    Thank you for taking the time to leave use a 5-star review. We value our care staff and appreciate your sharing your experience with the Caring.com community!

    Anonymous_7622

    5

    October 11, 2023

    I am a current client of this provider

    The caregivers keep her engaged and provide companionship. They are really responsive.

    Kiera C

    5

    October 10, 2023

    I am a past client of this provider

    They helped by taking him to appointments. They did a great job when we were using the services.

    Provider Response

    Thank you Kiera for taking the time to leave us with a 5-star review. I am glad to hear that you are happy with our care. We will make sure to let father's caregivers know of your appreciation.

    Anonymous_7593

    4

    September 27, 2023

    I am a current client of this provider

    They are very nice, and they do what I ask them to do. I like that they find a way to let someone take care of me.

    Avery M_1

    5

    September 27, 2023

    I am a current client of this provider

    The provider prescribes my meds. They are quick and it does feel like a family.

    Margaret U

    5

    September 8, 2023

    I am a current client of this provider

    I think he is well taking care of, but I don't think he is registering that. They have been excellent as far as I am concerns and doing way more than I expected.

    Lauri M

    5

    August 2, 2023

    I am a current client of this provider

    The services have helped me with driving around to go places. I like that the caregivers are so caring at Right at Home.

    Judy P_24

    3

    July 24, 2023

    I am a current client of this provider

    He is in the hospital now, so I do not know. I would want them to improve on if they go into somewhere who has a stubborn uncle like I have, to not ask him what needs to be done, just do it.

    Angela H_14

    2

    July 20, 2023

    I am a current client of this provider

    Just be consistent about who you are sending and let us know if someone can make it. Just improve communication with customers and patients. Use the communication board and email and consistency. We have times when a lot of caregivers call out.

    Provider Response

    Dear Angela – Thank you for taking the time to share your challenges with us. I apologize that we overlooked your comments at the time they were written but want to take the time now to acknowledge them. I do not recall the specifics of your situation but want to let you know that clear and effective communication amongst clients, caregivers, and the office is an issue that we work hard to address each day. Over the years we have instituted a communication system with 24/7 accessibility that reduces gaps in transferring important information amongst members of the care team. Unfortunately, caregivers do call off on occasion. We understand that this disruption to service can be a burden to you and your family. What is important is how we handle the call outs. We believe we currently have a very robust system in place to provide you with options to address your care needs. Thank you for allowing us to provide you and your family with assistance.

    Anonymous_7548

    3

    July 18, 2023

    I am a current client of this provider

    It is intrusive. If they get the proper help, I would recommend it. They will find out the first week.

    Rod L

    4

    July 13, 2023

    I am a current client of this provider

    It was helpful. They kept her company. They are pretty accommodating. The staff are extremely easy to communicate with.

    Rachel G_3

    5

    June 21, 2023

    I am a current client of this provider

    Just makes getting my infusion easier. The care has been good.

    Edward H_16

    5

    June 21, 2023

    I am a current client of this provider

    They have helped tremendously. They are efficient.

    Provider Response

    They you Edward for taking the time to leave us a 5-star review. We are pleased to learn how helpful our services have been.

    Myra J_1

    5

    June 12, 2023

    I am a current client of this provider

    I am not sure how I did it without them. I would recommend them because they are excellent.

    Jada H_2

    5

    June 12, 2023

    I am a past client of this provider

    They were very supportive of having someone there. They added a lot of stimulators for my mom because she had to stay at home. I liked that the caregivers were well-screened. They did their best to staff people and if someone was sick they did well to replace them.

    Eric L_6

    5

    April 25, 2023

    I am a current client of this provider

    They have provided care for mother. They give good instruction to mother.

    Provider Response

    Thank you, Eric, for taking the time to leave us a 5-star review. We are pleased to learn that our staff helped cue an instruct your mother on some of her care needs. We greatly appreciate the trust you have in Right at Home.

    Debbie W_15

    5

    April 14, 2023

    I am a current client of this provider

    They are companions to her and treat her with respect. They give excellent services.

    Provider Response

    Thank you Debbie for taking the time to leave a 5-star review. We are so happy to hear that you were pleased with our services. Thank you for putting your trust in Right at Home.

    Rebecca D_9

    4

    March 7, 2023

    I am a current client of this provider

    They help me the most by driving me places. I would recommend them. I like the personality of the agency.

    Anonymous_7144

    5

    March 3, 2023

    I am a current client of this provider

    They have come to my house to deliver my therapy. I like that they are good at communication.

    Irene P_4

    4

    February 16, 2023

    I am a current client of this provider

    The caregivers are very helpful. I appreciate the way the management follows up with us. The caregivers they provide are pretty good. They are pretty responsive.

    John B_68

    4

    February 14, 2023

    I am a current client of this provider

    They are doing pretty good right now and they do quite a bit for me. They are doing pretty good. She does quite bit for me without asking her.

    Stephanie B_13

    3

    February 6, 2023

    I am a current client of this provider

    It's aggravating when the nurses don't know how to do their job. The nurses need to take more classes and learn more about nursing fundamentals.

    John M_92

    4

    January 20, 2023

    I am a past client of this provider

    They helped my dad with his chores. I like them because they communicate well with me.

    William "_14

    5

    December 22, 2022

    I am a current client of this provider

    They've kept in contact to make sure everything runs smoothly. I like that this agency is dependable.

    Provider Response

    Thank you, William, for taking the time to share your experience with Right at Home and leave us a 5-star review. We work hard on building processes and infrastructure to be keep our promises to our clients and their families. I will make sure to share your kudos with Hanz and his Scheduling Team. If there is anything we can do for you, please do on hesitate to call!

    Nadege M_1

    5

    December 20, 2022

    I am a current client of this provider

    My caregiver is a person to talk to. I like the convenience.

    Provider Response

    Thank you, Nadege, for taking the time to leave us a 5-star review. I am glad to hear that you are comfortable talking to your caregiver. We know how important it is to be yourself with care at home.

    Carolyn M_22

    5

    December 2, 2022

    I am a current client of this provider

    We know that they will always send someone out to help. I like the fact that when I work with the supervisors, they get on the situations that I am calling about.

    Provider Response

    Thank you for the 5-star review Carolyn. I will make sure to pass along your kind words to the Operations Team. Thank you for appreciating our effort in resolving issues.

    Pam P_12

    5

    November 7, 2022

    I am a current client of this provider

    They have helped the most with being thoughtful. I like that our caregiver is very friendly, and my mom likes them a lot.

    Provider Response

    Thank you, Pam, for taking the time to leave us a 5-star review. I will make sure Hanz, Leah, and the rest of the team share your praise. We are happy to hear that your caregiver and your mom have made a great team. If there is anything we can do for you, please don't hesitate to call.

    Joseph G_7

    5

    October 13, 2022

    I am a current client of this provider

    They are top notch. They are the best. I like that they have great caregivers. They are always so good.

    Provider Response

    Thank you, Joseph, for sharing your 5-star rating with us and the Caring.com community. We really appreciate you being a client and helping to share the word about Right at Home. We are here for you anytime.

    Denbernesh D

    5

    October 4, 2022

    I am a current client of this provider

    They do housekeeping for me, and that helps me a lot. I like that they care for me and talk with me.

    Provider Response

    Thank you Denbernesh for taking the time to leave us with a 5-star review. We are happy to learn that the staff helps you in so many ways. We appreciate you as a client and look forward to continuing to visit you. We will make sure to share your positive experience with your caregivers.

    Sarah Z_1

    5

    September 26, 2022

    I am a current client of this provider

    The caregiver is very good and she is young but she is growing very quickly. The communication is great.

    Peter G_8

    5

    September 23, 2022

    I am a current client of this provider

    I have confidence when my caregivers are here to stand up and move, just even with something like going to the bathroom. They are very accommodating. They are wanting to do more than I expected them to do. They are very professional and extremely friendly.

    Laura S_18

    5

    September 13, 2022

    I am a current client of this provider

    He is with this woman, Liz and she is really in tune with his mood and level of activity. She really keeps him going. My dad loves them. They are all fantastic.

    Haigh F

    5

    August 3, 2022

    I am a current client of this provider

    They can take over for 24/7 monitoring so I can get other things done. I like the particular caregiver that we have.

    Keith B_9

    5

    August 2, 2022

    I am a current client of this provider

    The provider has helped him the most by cleaning , helping with the dog. The woman he has now is very good and patient and works with him on what his needs are. I like that they do a good job, they are responsive and proactive and try to figure out what the needs are needed.

    George J_6

    5

    July 21, 2022

    I am a current client of this provider

    My mom is very happy with the service. They are nice to work with.

    Jason H

    5

    July 7, 2022

    I am a current client of this provider

    If it wasn't for the services I wouldn't get my infusions and they help a lot. I'd tell a friend that I like that I have had absolutely no problems with the agency for six years now and I've had the same nurse the whole time too.

    Margaret H_20

    5

    July 7, 2022

    I am a current client of this provider

    They give me my infusion and are very good with it. I like my nurse. The office keeps me informed.

    Matthew L

    5

    July 5, 2022

    I am a current client of this provider

    Its wonderful to be able to take these infusions at home instead of at the hospital. I like that they are very professional.

    Judy H_16

    5

    June 21, 2022

    I am a current client of this provider

    They send personal when needed. They have been very helpful at calling and communicating.

    Provider Response

    Judy - Thank you for taking the time to leave us with a Caring.com review. We greatly appreciate the 5-star review and will make sure to share your compliments with the team.

    Alicia B

    4

    June 8, 2022

    I am a past client of this provider

    It gave my dad a break. One thing that I noticed was that they sat on their phones and there was always little things to do. I like the flexibility.

    Lois T_2

    5

    May 17, 2022

    I am a current client of this provider

    I like that they were very helpful with his health issues. We've received great care from them.

    Melanie R

    4

    May 4, 2022

    I am a current client of this provider

    They're great. Melanie wouldn't be able to do without them. They need to have more caregivers lined up for her.

    Jan D_1

    5

    April 20, 2022

    I am a current client of this provider

    They have kept her company and that's good. They do the schedule very well.

    Provider Response

    Thank you, Jan, for taking the time to share your experiences with the Caring.com community. I will make sure the schedulers are given the feedback for their hard work. We are extremely pleased that we are meeting your needs. If there is anything we can do to better support, you and your family please do not hesitate to reach out to us at the office..Ben Solomon

    Janie B

    2

    April 20, 2022

    I am a current client of this provider

    The client needs care and that's why I have somebody come in. The care he is getting is not the quality of care he was getting before. When I come home at night, I have to put him in the shower. I have a folder that someone left me, and I am going to try to put them up to let know what their duties are. The people working late haven't been doing anything. The caregiver I had before was much better. The people they are sending out act like they don't know what they're supposed to be doing. I only ask that they help the client get something to eat and get in the shower. They just sit there and don't do anything.

    Provider Response

    Thank you for taking the time to provide valuable feedback to us on your experience with Right at Home. I am sorry to hear you had a frustrating experience with our agency and bringing this issue to our attention. Leah, your Care Manager, reached out to you and learned your current caregiver has been a good fit for your husband and care will be consistent. For further feedback please call the office. I understand Leah will be calling you to arrange a visit. Thank you again for your patience and communication.

    Marjorie B_1

    5

    March 11, 2022

    I am a current client of this provider

    I receive the care I need weekly. I like my nurse.

    Joy J_4

    5

    March 11, 2022

    I am a past client of this provider

    The agency kept an eye on the client and helped in whatever way she needed during that time. I liked that they had really good service.

    Karen V_14

    4

    March 4, 2022

    I am a current client of this provider

    The nurses are friendly. They could give us consistent nurses.

    Provider Response

    Thank you Karen for the kind words. We really appreciate you taking the time to share your experience with us and the Caring.com community. We will make sure to pass along your praise to your nurses. We count ourselves lucky for customers like you. We look forward to continuing to work with you.

    Anonymous_5769

    5

    February 11, 2022

    I am a current client of this provider

    The caregiver is very nice and my mom likes her. I just wish she would keep my mom off the phone. I like that I can get a hold of them and they are prompt when I have questions.

    William F_7

    5

    February 4, 2022

    I am a current client of this provider

    They provide what they need to and they are responsive. They were responsive and had quality staffing.

    Karen L_32

    5

    February 2, 2022

    I am a current client of this provider

    They help relieve pressure off of me. They are pretty reliable. I like my personal caregiver.

    Provider Response

    Thank you Karen for taking the time to leave us with a 5-star review. We are pleased to learn that we have been provided you with support. Thank you for your putting your trust in Right at Home.

    Jada H

    5

    January 20, 2022

    I am a current client of this provider

    My mom really likes the caregivers, and she is safe. They are very consistent on letting me know if a caregiver can come in.

    Patricia M_39

    5

    January 7, 2022

    I am a current client of this provider

    They send who I ask for. They are prompt and I have not been disappointed.

    Wanda M_4

    3

    January 7, 2022

    I am a current client of this provider

    There's been some difficulty with accents of the caregivers and a language barrier. He struggles with understanding them. He has some cognitive difficulties so it has been hard. But they are very patient with them. We've had different caregivers, about 10. There isn't consistency with them. Transportation is a big factor.

    Provider Response

    Thank you, Wanda, for taking the time to provide us with valuable feedback on how we are doing. I understand how frustrating it is to have a number of caregivers in your home. We are glad to hear that our staff has been patient and when we are consistent with our care, we have provided a positive impact on you and your husband. I just reviewed the schedule and see that we now have a consistent caregiver working with you. We strive to provide level 10 care and are working hard to earn a 5-star review the next time you are asked. If we are not providing 5-star service, please reach out to Leah or to me. Thank you once again for putting your trust in Right at Home.

    Peggy C_7

    5

    December 22, 2021

    I am a current client of this provider

    I'm not supposed to be on my foot, so having help is important. This is the third time I've used them. I've used the same caregiver each time.

    Kelly C_8

    5

    December 14, 2021

    I am a past client of this provider

    He got along with the caregiver and sometimes he's difficult. The communication was key. I liked the actual person that was there caring for King.

    Colleen C_6

    4

    December 7, 2021

    I am a current client of this provider

    However, I feel like we may have called too soon because the client is more independent than I initially thought. It's nothing the agency has done or could do. The agency is professional. The caregiver is receptive and on time.

    Joshua Thomas G

    4

    December 6, 2021

    I am a current client of this provider

    They try to fulfill most of the hours that we need. I like the nurses. They could hold some nurses more accountable with the time and effort they're putting in at the homes.

    Eric W_5

    4

    November 18, 2021

    I am a current client of this provider

    They have been helpful and it's taken a lot of stress out of my life. They've had some cancellations they were unable to fill.

    Provider Response

    Thank you for taking the time to leave a revie Eric. We are glad to learn that we have had a positive impact on your life. Right at Home's mission is to improve the quality of life for those we serve. As for the cancelled shifts, we continue to recruit new caregivers and are working hard to make sure that we are always available to help our clients when they need it.

    Jacob W_2

    5

    November 9, 2021

    I am a past client of this provider

    It allowed me to go back to work and not be stressed all day long. They were the only ones that answered the phone when we called.

    Stephanie B_6

    5

    November 9, 2021

    I am a current client of this provider

    They are convenient and helpful to me. They are very efficient and make sure that you are safe and on time.

    Provider Response

    Thank you Stephanie for taking the time to leave a review for Right at Home. We are so glad to hear that our services have been helpful and provide you with the support that you need. We look forward to providing care and support whenever you need it. Ben

    Dan S_12

    5

    November 2, 2021

    I am a current client of this provider

    They have done what we have asked them to. I like the caregiver taking care of dad.

    Provider Response

    Thank you Dan for taking the time to leave us a 5-star review. We appreciate you sharing your experiences with those you use Caring.com. We will make sure that your team is aware that they are doing a great job. If there is anything else we can do for your father, please do not hesitate to give us a call...Ben

    fkmlyle

    5

    October 22, 2021

    I am a past client of this provider

    The Right at Home staff was wonderful. The office was always friendly and responsive. The care team worked very hard to select the right person for the situation. The internet home caregivers were absolutely terrific. They truly love caring for people and gave 110%. They went above and beyond to make sure our father was comfortable and at peace. We could not have kept him at home without their loving care.

    Provider Response

    Thank you taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that we were comfort to you and your father.

    Richard S_34

    5

    October 7, 2021

    I am a current client of this provider

    They do what I need, they help me get up with my walker, they help me move around very safely. I like their flexibility with the fact that they are able to find caregivers that we are not allergic to.

    Clyde B

    5

    October 4, 2021

    I am a current client of this provider

    They have been really helpful by answering my questions. They're nice folks and they're nice to my wife.

    Anonymous_5185

    4

    September 10, 2021

    I am a current client of this provider

    It has been a big help to me to have them here because it has a taken a big burden off me. There's nothing they could improve right now; I am happy with the service they have provided.

    Jenny S_4

    4

    September 2, 2021

    I am a current client of this provider

    They should have their caregivers that are dealing with people like my mom to have a list of activities that are available within the community for the seniors. That would encourage outings and socializations. The caregiver is fantastic. I have used other agencies that sent a lot of caregivers that were not going to work even though I expressed what I needed, but this agency found the right caregiver for my mom.

    Angela F_2

    5

    August 9, 2021

    I am a past client of this provider

    They walk into the home with empathy. They sent me an angel to help my mother. They also allowed me to get a break. I am a single mom and had to take care of my mom and kids full time. I was able to practice self-care. I liked everything. From the time I contacted them, they were attentive to all of our needs. They got someone in here ASAP to help my mother.

    Troy I

    5

    August 3, 2021

    I am a current client of this provider

    She is very nice to my mom. It was a lengthy process, but we have finally found one of the caregivers to help us.

    Provider Response

    Thank you Troy for the kind words. We really appreciate you taking the time to share your experience with us and the Caring.com community. Thank you for sticking with us until we found a great fit for your Mom. We count ourselves lucky for customers like you. We look forward to continuing to work with you.

    ever so grateful

    5

    August 2, 2021

    I am a current client of this provider

    I am 91 years old & had hip replacement surgery. Due to COVID-19 prevalence in the nursing homes, the hospital sent me home to recuperate within 24 hours & I still needed assistance with dressing, bathing, ambulation, and exercises for two weeks. Right At Home did a preemptory evaluation in order to pair me with the best caregiver ever. Isabella was a delight! Thank you for everything ❤️

    Kathy B_29

    4

    July 27, 2021

    I am a current client of this provider

    They have helped me to have a break. I liked that they were friendly.

    Chris G_6

    1

    July 16, 2021

    I am a current client of this provider

    The caregiver did not do their job properly. They did not do their job. The communication and staffing should be improved.

    Provider Response

    Thank you for taking the time to leave us with your review. We understand that you have many choices to find support and are disappointed to learn that we did not meet your expectations. Please give us a call at your earliest convenience and we would be happy to discuss your concerns and how we can do better. Thank you…Ben Solomon (Owner)

    JoAnn C

    4

    July 12, 2021

    I am a past client of this provider

    They did their job and did a great job doing it. I like the caregivers that they sent. I was pleased with the service that the people gave him. I like to give Hunter a shout out.

    Tonsa E

    5

    July 2, 2021

    I am a past client of this provider

    They did my ADLs. I really liked my caregiver.

    Patricia M_26

    5

    June 16, 2021

    I am a current client of this provider

    They clean. I like the overall quality. They help him have a good day.

    Provider Response

    Dear Patricia, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again soon.

    Chrystal D_1

    5

    June 16, 2021

    I am a current client of this provider

    They make life easier by providing me with a medication that allows me to use other people's antibodies so I can live a more normal life. They are always on time and try to help as much as possible.

    Sarita V

    4

    June 15, 2021

    I am a past client of this provider

    He took care of the dog and was there for us. They need to communicate with us about what we wanted.

    Provider Response

    Dear Sarita, Thanks you for taking the time to leave us a positive review. Although we appreciated the 4-star review, we strive to provide a 5-star experience. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to Trisha with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

    Nicole L_2

    5

    May 18, 2021

    I am a current client of this provider

    It's very convenient. I like the caregiver, he is very personable and knows my medical condition and has good bed side manner.

    Nicholas M_3

    5

    May 18, 2021

    I am a current client of this provider

    They make sure that I am taken care of. I like that they are friendly and good at getting my IVs.

    Milla S

    5

    May 7, 2021

    I am a current client of this provider

    They have worked with our schedule and our needs, being that my mom needs a consistent caregiver and not random caregivers. I like that they are consistent with their care.

    Stephen G_5

    5

    April 28, 2021

    I am a past client of this provider

    They helped shower my mom. They just needed better communication.

    Sheryl B_2

    5

    April 28, 2021

    I am a current client of this provider

    They have really been able to show great compassion for their clients. I like that they have very good caregivers that they send us.

    Leslie L_1

    4

    April 21, 2021

    I am a past client of this provider

    They need to send self motivated individuals to our home. I like that the level of care was fairly good. Their communication was good as well.

    Mark P_2

    5

    April 14, 2021

    I am a current client of this provider

    They are flexible with me. I like the nurse that I have, she is outstanding.

    Anita W

    5

    April 9, 2021

    I am a current client of this provider

    I have an immune deficiency, so being ale to get IV in my home is key. They're prompt, very efficient, and helpful. I really like the IV nurse.

    Anita R_1

    5

    March 11, 2021

    I am a current client of this provider

    They come on time and on the right day. They are friendly and do not make me wait. I really like the nurse that they have given me, I know that they worked hard to find her for me.

    Patti P_2

    5

    March 6, 2021

    I am a current client of this provider

    The most helpful is them being able to get him on a schedule, we were having a hard time with that before. The caregivers are good with people that have dementia.

    Nanette B_1

    5

    March 5, 2021

    I am a current client of this provider

    The agency has been helpful by being reliable. They have been on time so I can schedule things around them. If the regular caregiver can not be there they will send someone else out. I like that their communication is excellent. We have been very impressed with the caregivers they have sent out.

    Joan S_31

    5

    February 19, 2021

    I am a current client of this provider

    They help my husband and engage him while providing care to keep him as active as possible. They are very helpful and open to us for help. They have a lot of suggestions on how things can be done better.

    Maria R_9

    5

    February 2, 2021

    I am a current client of this provider

    One of the best things is caregivers come to your home which makes everything easier. It allows me to work from my moms house. They can have consistency of health care workers.

    Eloise S

    5

    January 21, 2021

    I am a current client of this provider

    The services are nice to take off some of the burden. The care is really good in that the caregivers are always here.

    Petri G

    5

    January 19, 2021

    I am a current client of this provider

    They took instructions well, and like when they had instructions for her they were good at showing that. They were very efficient.

    Curtis I

    5

    January 6, 2021

    I am a past client of this provider

    It gave my mother some relief. I had good service.

    Sandra I

    4

    January 6, 2021

    I am a past client of this provider

    They would take my husband for a walk and play Wii with him. I didn't feel bad when I had to go to the grocery. Everyone except for a couple have been really good caregivers.

    David H_31

    5

    December 14, 2020

    I am a current client of this provider

    It's a help and the benefits of the infusion outweigh everything else. The company is difficult to comment on because I'm with a nurse, but they are doing a good job.

    Dave M_5

    5

    December 4, 2020

    I am a past client of this provider

    At the beginning they were excellent and it lasted three years. If someone needs home services and not extreme then I'd recommend them.

    Donald I_2

    5

    December 4, 2020

    I am a current client of this provider

    I have a hard time breathing and so they help to clean. They cooperate well with us.

    Shirley L_11

    5

    December 4, 2020

    I am a current client of this provider

    She gives my mother in law a bath and curls her hair. Everyone is right on top of things. We get phone calls about any changes and the gal that comes outcomes on time.

    Anonymous_4252

    3

    November 19, 2020

    I am a current client of this provider

    The caregiver that I have now has a very positive impact on my daily life. I have had some caregivers in past that were not that good, but the one that I have now is amazing. I think that the agency has wonderful people, but they need to get more quality people. The company needs to take time for me to recover and needs to talk to me about the issues that I have had with their caregivers. Any of my concerns at other agencies where dealt with very rationally.

    Provider Response

    Thank you for allowing us to care for you. We are so glad to learn that your current caregiver is amazing. Our goal is to provide all our clients with a rewarding experience and excellent care. We thank you for your patience in working with us to find a caregiver who best meets your needs and goals. Anytime you have any questions or concerns please do not hesitate to contact our office. Our staff is here to support you…Ben Solomon (Owner)

    Nathan I

    4

    November 19, 2020

    I am a current client of this provider

    They are available on the weekends which is really nice. I have had one person whom I've had to ask to keep their mask on and they draw blood without gloves on.

    Kyle H_1

    4

    November 5, 2020

    I am a past client of this provider

    The caregivers helped us move things in and did some housekeeping. We didn't have enough experience with them, but with more time they would've been great.

    Edson S

    5

    October 28, 2020

    I am a current client of this provider

    It doesn't change my life but she does everything well. I love just about everything. They stay in touch and send me my medicine. The nurse who comes is professional.

    Chelley K

    5

    October 27, 2020

    I am a past client of this provider

    They were kind and gentle. I liked that they had a great intake nurse, and she was really nice and thorough. She had empathy and was a wonderful person. She helped my parents feel comfortable receiving home care.

    Janet H_2

    5

    October 20, 2020

    I am a current client of this provider

    My wife receives total care. She needs help standing up and moving so the caregiver has been great at that. We have had several people who are outstanding. The services have been fantastic. The caregiver is always here.

    Dolores H_4

    5

    October 6, 2020

    I am a current client of this provider

    They have helped the most with showering. They help get my mom to have conversation.

    Shirley M_14

    5

    September 24, 2020

    I am a current client of this provider

    My loved one needs it and they get my loved one in and out of bed. I think that the caregivers that comes out are very polite and skilled.

    Carolyn "

    5

    September 17, 2020

    I am a current client of this provider

    It takes a while to find the right person. I have already recommended them to a few of my friends. I have very dependable caregivers right now. They work really hard to get someone who fits in our family setting and for my husband's need.

    Sharee D

    4

    September 16, 2020

    I am a current client of this provider

    She does what she's supposed to do, and that helps me. They do their job.

    Cindy R_9

    4

    September 9, 2020

    I am a past client of this provider

    We didn't have to travel with someone who was sick, so the care was wonderful. Everyone was wonderful. They had great communication, but there was one person that didn't quite respectful to the other people at the home. Her supervisor has been talked to about this.

    Jeannine M_1

    4

    August 19, 2020

    I am a current client of this provider

    The provider has helped the most in showing up on time and giving rides. Since we are using the rides function of it only. My aunt said that if the cars were clean it would be improved. The other thing would be if they had printed out directions because several of them have gotten lost.

    Anonymous_3969

    5

    August 19, 2020

    I am a past client of this provider

    I didn't have to tell them what to do. It was invaluable help. I had a caregiver stay over night a couple days a week. I never felt worried. I didn't feel like I had to stay up in the night. They were hard working.

    Kathy W_14

    5

    August 6, 2020

    I am a current client of this provider

    They are very kind and respectful to Steven. They seem to care about their employees and they want to keep everyone safe.

    Stacia C

    5

    August 6, 2020

    I am a current client of this provider

    They gave me the break I needed it. They were very caring to my father.

    Kelly M_1

    4

    July 28, 2020

    I am a current client of this provider

    They should provide more thorough cleaning. They provide companionship, they help around the house and help with doctor's appointments.

    Karen L_19

    5

    July 9, 2020

    I am a current client of this provider

    They help me with everything. They do light house keeping. They have been here on time. They are responsible.

    Jerry

    3

    October 9, 2017

    I am a past client of this provider

    We used Right at Home for a couple of weeks. The person they sent was nice, but she wasn't doing the job that I needed done. I need somebody with a little more experience in Alzheimer's. I would rate the company itself 3 stars at the most. It was hard to get a hold of the person in charge. I called and somebody else would answer the phone. They told me that they would send somebody out if she didn't work out. So I called them up, but they said they didn't have anybody. They were not as nice to deal with.

    Karen Kruse

    5

    December 30, 2015

    I am a current client of this provider

    Richard was very kind and helpful, providing the feedings for my father with ALS. He would drive quite a distance two times a day, was on time and proactive in providing him with meds and tube feeding.

    Caring110222750

    5

    July 20, 2015

    I am a current client of this provider

    We used Right at Home for my parents' needs for a couple of months now. We needed them just for light housework and for putting them to bed. We chose them basically for the price and for what they could provide. The caregiver that we have is very knowledgeable, kind, and open, and my parents like them very much.

    Jessica22

    5

    June 29, 2015

    I am a current client of this provider

    Phyllis from Right at Home has been a life saver and a second wife in our family. She is kind and helpful. She also takes care of Keith with great compassion. Michelle, on the other hand, is quick to respond to questions and concerns. She gives us peace of mind. Working with Right at Home has been a great experience!

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    Services and Amenities of Right at Home Pierce County, WA in Fife, Washington

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Pierce County, WA in Fife, Washington

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Pierce County, WA

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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