Right at Home Pierce County, WA

Offers Home Care and Home Health Agencies

91 Reviews
Call (253) 499-7217
Right at Home Pierce County, WA (253) 499-7217
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Reviews of Right at Home Pierce County, WA

91 Reviews Write a review

Home Care Reviews for Right at Home Pierce County, WA

June 02, 2022

By Carolyn M_22

I am a current client of this provider

Helps relieve my brothers and sisters free time. We have to keep training, have to go over it because employees keep leaving.

June 02, 2022

By Norma C_8

I am a current client of this provider

He wouldn't be able to exist without them. They're very organized and they call back frequently.

Provider Response

Norma, thank you for taking the time to leave us with a 5-star review. I will make sure to share your positive review with our staff. Thank you for letting us care for your loved one..

May 17, 2022

By Lois T_2

I am a current client of this provider

I like that they were very helpful with his health issues. We've received great care from them.

May 03, 2022

By Anita W

I am a current client of this provider

They are kind and polite, it is awesome. My nurse is awesome. I have always been on a Tuesday and I got bumped to Wednesday. When I get bumped it throws off my routine.

Provider Response

Thank you Anita for taking the time to write a review. We are thrilled to receive a 5-star review from you. I do understand the frustration when the schedule gets changed. I will make sure to share this with the scheduling team. Thank you for putting your trust in Right at Home…Ben

May 03, 2022

By Melanie R

I am a current client of this provider

They're great. Melanie wouldn't be able to do without them. They need to have more caregivers lined up for her.

April 20, 2022

By Jan D_1

I am a current client of this provider

They have kept her company and that's good. They do the schedule very well.

Provider Response

Thank you, Jan, for taking the time to share your experiences with the Caring.com community. I will make sure the schedulers are given the feedback for their hard work. We are extremely pleased that we are meeting your needs. If there is anything we can do to better support, you and your family please do not hesitate to reach out to us at the office..Ben Solomon

April 20, 2022

By Janie B

I am a current client of this provider

The client needs care and that's why I have somebody come in. The care he is getting is not the quality of care he was getting before. When I come home at night, I have to put him in the shower. I have a folder that someone left me, and I am going to try to put them up to let know what their duties are. The people working late haven't been doing anything. The caregiver I had before was much better. The people they are sending out act like they don't know what they're supposed to be doing. I only ask that they help the client get something to eat and get in the shower. They just sit there and don't do anything.

Provider Response

Thank you for taking the time to provide valuable feedback to us on your experience with Right at Home. I am sorry to hear you had a frustrating experience with our agency and bringing this issue to our attention. Leah, your Care Manager, reached out to you and learned your current caregiver has been a good fit for your husband and care will be consistent. For further feedback please call the office. I understand Leah will be calling you to arrange a visit. Thank you again for your patience and communication.

April 04, 2022

By Alexandria M

I am a current client of this provider

I do not have go any where and can be in my own bed. I would like to see them being more on top of scheduling appointments.

Provider Response

Thank you taking the time to share your experiences with us and the Caring.com community. Please call your Client Care Coordinator to address your concerns. We look forward to hearing from you! Ben

March 10, 2022

By Marjorie B_1

I am a current client of this provider

I receive the care I need weekly. I like my nurse.

March 10, 2022

By Joy J_4

I am a past client of this provider

The agency kept an eye on the client and helped in whatever way she needed during that time. I liked that they had really good service.

March 04, 2022

By Karen V_14

I am a current client of this provider

The nurses are friendly. They could give us consistent nurses.

Provider Response

Thank you Karen for the kind words. We really appreciate you taking the time to share your experience with us and the Caring.com community. We will make sure to pass along your praise to your nurses. We count ourselves lucky for customers like you. We look forward to continuing to work with you.

February 11, 2022

By Anonymous_5769

I am a current client of this provider

The caregiver is very nice and my mom likes her. I just wish she would keep my mom off the phone. I like that I can get a hold of them and they are prompt when I have questions.

February 03, 2022

By William F_7

I am a current client of this provider

They provide what they need to and they are responsive. They were responsive and had quality staffing.

February 02, 2022

By Karen L_32

I am a current client of this provider

They help relieve pressure off of me. They are pretty reliable. I like my personal caregiver.

Provider Response

Thank you Karen for taking the time to leave us with a 5-star review. We are pleased to learn that we have been provided you with support. Thank you for your putting your trust in Right at Home.

January 20, 2022

By Jada H

I am a current client of this provider

My mom really likes the caregivers, and she is safe. They are very consistent on letting me know if a caregiver can come in.

January 07, 2022

By Patricia M_39

I am a current client of this provider

They send who I ask for. They are prompt and I have not been disappointed.

January 06, 2022

By Wanda M_4

I am a current client of this provider

There's been some difficulty with accents of the caregivers and a language barrier. He struggles with understanding them. He has some cognitive difficulties so it has been hard. But they are very patient with them. We've had different caregivers, about 10. There isn't consistency with them. Transportation is a big factor.

Provider Response

Thank you, Wanda, for taking the time to provide us with valuable feedback on how we are doing. I understand how frustrating it is to have a number of caregivers in your home. We are glad to hear that our staff has been patient and when we are consistent with our care, we have provided a positive impact on you and your husband. I just reviewed the schedule and see that we now have a consistent caregiver working with you. We strive to provide level 10 care and are working hard to earn a 5-star review the next time you are asked. If we are not providing 5-star service, please reach out to Leah or to me. Thank you once again for putting your trust in Right at Home.

December 21, 2021

By Peggy C_7

I am a current client of this provider

I'm not supposed to be on my foot, so having help is important. This is the third time I've used them. I've used the same caregiver each time.

December 14, 2021

By Kelly C_8

I am a past client of this provider

He got along with the caregiver and sometimes he's difficult. The communication was key. I liked the actual person that was there caring for King.

December 07, 2021

By Colleen C_6

I am a current client of this provider

However, I feel like we may have called too soon because the client is more independent than I initially thought. It's nothing the agency has done or could do. The agency is professional. The caregiver is receptive and on time.

December 06, 2021

By Joshua Thomas G

I am a current client of this provider

They try to fulfill most of the hours that we need. I like the nurses. They could hold some nurses more accountable with the time and effort they're putting in at the homes.

November 18, 2021

By Eric W_5

I am a current client of this provider

They have been helpful and it's taken a lot of stress out of my life. They've had some cancellations they were unable to fill.

Provider Response

Thank you for taking the time to leave a revie Eric. We are glad to learn that we have had a positive impact on your life. Right at Home's mission is to improve the quality of life for those we serve. As for the cancelled shifts, we continue to recruit new caregivers and are working hard to make sure that we are always available to help our clients when they need it.

November 09, 2021

By Jacob W_2

I am a past client of this provider

It allowed me to go back to work and not be stressed all day long. They were the only ones that answered the phone when we called.

November 09, 2021

By Stephanie B_6

I am a current client of this provider

They are convenient and helpful to me. They are very efficient and make sure that you are safe and on time.

Provider Response

Thank you Stephanie for taking the time to leave a review for Right at Home. We are so glad to hear that our services have been helpful and provide you with the support that you need. We look forward to providing care and support whenever you need it. Ben

November 02, 2021

By Dan S_12

I am a current client of this provider

They have done what we have asked them to. I like the caregiver taking care of dad.

Provider Response

Thank you Dan for taking the time to leave us a 5-star review. We appreciate you sharing your experiences with those you use Caring.com. We will make sure that your team is aware that they are doing a great job. If there is anything else we can do for your father, please do not hesitate to give us a call...Ben

October 22, 2021

By fkmlyle

I am a past client of this provider

The Right at Home staff was wonderful. The office was always friendly and responsive. The care team worked very hard to select the right person for the situation. The internet home caregivers were absolutely terrific. They truly love caring for people and gave 110%. They went above and beyond to make sure our father was comfortable and at peace. We could not have kept him at home without their loving care.

Provider Response

Thank you taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that we were comfort to you and your father.

October 07, 2021

By Richard S_34

I am a current client of this provider

They do what I need, they help me get up with my walker, they help me move around very safely. I like their flexibility with the fact that they are able to find caregivers that we are not allergic to.

October 04, 2021

By Clyde B

I am a current client of this provider

They have been really helpful by answering my questions. They're nice folks and they're nice to my wife.

September 09, 2021

By Anonymous_5185

I am a current client of this provider

It has been a big help to me to have them here because it has a taken a big burden off me. There's nothing they could improve right now; I am happy with the service they have provided.

September 02, 2021

By Jenny S_4

I am a current client of this provider

They should have their caregivers that are dealing with people like my mom to have a list of activities that are available within the community for the seniors. That would encourage outings and socializations. The caregiver is fantastic. I have used other agencies that sent a lot of caregivers that were not going to work even though I expressed what I needed, but this agency found the right caregiver for my mom.

August 09, 2021

By Angela F_2

I am a past client of this provider

They walk into the home with empathy. They sent me an angel to help my mother. They also allowed me to get a break. I am a single mom and had to take care of my mom and kids full time. I was able to practice self-care. I liked everything. From the time I contacted them, they were attentive to all of our needs. They got someone in here ASAP to help my mother.

August 03, 2021

By Troy I

I am a current client of this provider

She is very nice to my mom. It was a lengthy process, but we have finally found one of the caregivers to help us.

Provider Response

Thank you Troy for the kind words. We really appreciate you taking the time to share your experience with us and the Caring.com community. Thank you for sticking with us until we found a great fit for your Mom. We count ourselves lucky for customers like you. We look forward to continuing to work with you.

August 02, 2021

By ever so grateful

I am a current client of this provider

I am 91 years old & had hip replacement surgery. Due to COVID-19 prevalence in the nursing homes, the hospital sent me home to recuperate within 24 hours & I still needed assistance with dressing, bathing, ambulation, and exercises for two weeks. Right At Home did a preemptory evaluation in order to pair me with the best caregiver ever. Isabella was a delight! Thank you for everything ❤️

July 27, 2021

By Kathy B_29

I am a current client of this provider

They have helped me to have a break. I liked that they were friendly.

July 16, 2021

By Chris G_6

I am a current client of this provider

The caregiver did not do their job properly. They did not do their job. The communication and staffing should be improved.

Provider Response

Thank you for taking the time to leave us with your review. We understand that you have many choices to find support and are disappointed to learn that we did not meet your expectations. Please give us a call at your earliest convenience and we would be happy to discuss your concerns and how we can do better. Thank you…Ben Solomon (Owner)

July 12, 2021

By JoAnn C

I am a past client of this provider

They did their job and did a great job doing it. I like the caregivers that they sent. I was pleased with the service that the people gave him. I like to give Hunter a shout out.

July 02, 2021

By Tonsa E

I am a past client of this provider

They did my ADLs. I really liked my caregiver.

June 16, 2021

By Patricia M_26

I am a current client of this provider

They clean. I like the overall quality. They help him have a good day.

Provider Response

Dear Patricia, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again soon.

June 16, 2021

By Chrystal D_1

I am a current client of this provider

They make life easier by providing me with a medication that allows me to use other people's antibodies so I can live a more normal life. They are always on time and try to help as much as possible.

June 15, 2021

By Sarita V

I am a past client of this provider

He took care of the dog and was there for us. They need to communicate with us about what we wanted.

Provider Response

Dear Sarita, Thanks you for taking the time to leave us a positive review. Although we appreciated the 4-star review, we strive to provide a 5-star experience. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to Trisha with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

May 17, 2021

By Nicole L_2

I am a current client of this provider

It's very convenient. I like the caregiver, he is very personable and knows my medical condition and has good bed side manner.

May 06, 2021

By Milla S

I am a current client of this provider

They have worked with our schedule and our needs, being that my mom needs a consistent caregiver and not random caregivers. I like that they are consistent with their care.

April 28, 2021

By Stephen G_5

I am a past client of this provider

They helped shower my mom. They just needed better communication.

April 28, 2021

By Sheryl B_2

I am a current client of this provider

They have really been able to show great compassion for their clients. I like that they have very good caregivers that they send us.

April 21, 2021

By Leslie L_1

I am a past client of this provider

They need to send self motivated individuals to our home. I like that the level of care was fairly good. Their communication was good as well.

April 14, 2021

By Mark P_2

I am a current client of this provider

They are flexible with me. I like the nurse that I have, she is outstanding.

March 11, 2021

By Anita R_1

I am a current client of this provider

They come on time and on the right day. They are friendly and do not make me wait. I really like the nurse that they have given me, I know that they worked hard to find her for me.

March 05, 2021

By Patti P_2

I am a current client of this provider

The most helpful is them being able to get him on a schedule, we were having a hard time with that before. The caregivers are good with people that have dementia.

March 05, 2021

By Nanette B_1

I am a current client of this provider

The agency has been helpful by being reliable. They have been on time so I can schedule things around them. If the regular caregiver can not be there they will send someone else out. I like that their communication is excellent. We have been very impressed with the caregivers they have sent out.

February 19, 2021

By Joan S_31

I am a current client of this provider

They help my husband and engage him while providing care to keep him as active as possible. They are very helpful and open to us for help. They have a lot of suggestions on how things can be done better.

February 02, 2021

By Maria R_9

I am a current client of this provider

One of the best things is caregivers come to your home which makes everything easier. It allows me to work from my moms house. They can have consistency of health care workers.

January 21, 2021

By Eloise S

I am a current client of this provider

The services are nice to take off some of the burden. The care is really good in that the caregivers are always here.

January 19, 2021

By Petri G

I am a current client of this provider

They took instructions well, and like when they had instructions for her they were good at showing that. They were very efficient.

January 06, 2021

By Curtis I

I am a past client of this provider

It gave my mother some relief. I had good service.

January 06, 2021

By Sandra I

I am a past client of this provider

They would take my husband for a walk and play Wii with him. I didn't feel bad when I had to go to the grocery. Everyone except for a couple have been really good caregivers.

December 14, 2020

By David H_31

I am a current client of this provider

It's a help and the benefits of the infusion outweigh everything else. The company is difficult to comment on because I'm with a nurse, but they are doing a good job.

December 03, 2020

By Dave M_5

I am a past client of this provider

At the beginning they were excellent and it lasted three years. If someone needs home services and not extreme then I'd recommend them.

December 03, 2020

By Donald I_2

I am a current client of this provider

I have a hard time breathing and so they help to clean. They cooperate well with us.

December 03, 2020

By Shirley L_11

I am a current client of this provider

She gives my mother in law a bath and curls her hair. Everyone is right on top of things. We get phone calls about any changes and the gal that comes outcomes on time.

November 19, 2020

By Anonymous_4252

I am a current client of this provider

The caregiver that I have now has a very positive impact on my daily life. I have had some caregivers in past that were not that good, but the one that I have now is amazing. I think that the agency has wonderful people, but they need to get more quality people. The company needs to take time for me to recover and needs to talk to me about the issues that I have had with their caregivers. Any of my concerns at other agencies where dealt with very rationally.

Provider Response

Thank you for allowing us to care for you. We are so glad to learn that your current caregiver is amazing. Our goal is to provide all our clients with a rewarding experience and excellent care. We thank you for your patience in working with us to find a caregiver who best meets your needs and goals. Anytime you have any questions or concerns please do not hesitate to contact our office. Our staff is here to support you…Ben Solomon (Owner)

November 19, 2020

By Nathan I

I am a current client of this provider

They are available on the weekends which is really nice. I have had one person whom I've had to ask to keep their mask on and they draw blood without gloves on.

November 05, 2020

By Kyle H_1

I am a past client of this provider

The caregivers helped us move things in and did some housekeeping. We didn't have enough experience with them, but with more time they would've been great.

October 28, 2020

By Edson S

I am a current client of this provider

It doesn't change my life but she does everything well. I love just about everything. They stay in touch and send me my medicine. The nurse who comes is professional.

October 27, 2020

By Chelley K

I am a past client of this provider

They were kind and gentle. I liked that they had a great intake nurse, and she was really nice and thorough. She had empathy and was a wonderful person. She helped my parents feel comfortable receiving home care.

October 20, 2020

By Janet H_2

I am a current client of this provider

My wife receives total care. She needs help standing up and moving so the caregiver has been great at that. We have had several people who are outstanding. The services have been fantastic. The caregiver is always here.

October 06, 2020

By Dolores H_4

I am a current client of this provider

They have helped the most with showering. They help get my mom to have conversation.

September 24, 2020

By Shirley M_14

I am a current client of this provider

My loved one needs it and they get my loved one in and out of bed. I think that the caregivers that comes out are very polite and skilled.

September 17, 2020

By Carolyn "

I am a current client of this provider

It takes a while to find the right person. I have already recommended them to a few of my friends. I have very dependable caregivers right now. They work really hard to get someone who fits in our family setting and for my husband's need.

September 16, 2020

By Sharee D

I am a current client of this provider

She does what she's supposed to do, and that helps me. They do their job.

September 08, 2020

By Cindy R_9

I am a past client of this provider

We didn't have to travel with someone who was sick, so the care was wonderful. Everyone was wonderful. They had great communication, but there was one person that didn't quite respectful to the other people at the home. Her supervisor has been talked to about this.

August 25, 2020

By Patricia W_15

I am a current client of this provider

Their services are what keep me walking. I love my nurse.

August 19, 2020

By Jeannine M_1

I am a current client of this provider

The provider has helped the most in showing up on time and giving rides. Since we are using the rides function of it only. My aunt said that if the cars were clean it would be improved. The other thing would be if they had printed out directions because several of them have gotten lost.

August 19, 2020

By Anonymous_3969

I am a past client of this provider

I didn't have to tell them what to do. It was invaluable help. I had a caregiver stay over night a couple days a week. I never felt worried. I didn't feel like I had to stay up in the night. They were hard working.

August 06, 2020

By Kathy W_14

I am a current client of this provider

They are very kind and respectful to Steven. They seem to care about their employees and they want to keep everyone safe.

August 06, 2020

By Stacia C

I am a current client of this provider

They gave me the break I needed it. They were very caring to my father.

July 28, 2020

By Kelly M_1

I am a current client of this provider

They should provide more thorough cleaning. They provide companionship, they help around the house and help with doctor's appointments.

July 09, 2020

By Karen L_19

I am a current client of this provider

They help me with everything. They do light house keeping. They have been here on time. They are responsible.

October 09, 2017

By Jerry

I am a past client of this provider

We used Right at Home for a couple of weeks. The person they sent was nice, but she wasn't doing the job that I needed done. I need somebody with a little more experience in Alzheimer's. I would rate the company itself 3 stars at the most. It was hard to get a hold of the person in charge. I called and somebody else would answer the phone. They told me that they would send somebody out if she didn't work out. So I called them up, but they said they didn't have anybody. They were not as nice to deal with.

December 30, 2015

By Karen Kruse

I am a current client of this provider

Richard was very kind and helpful, providing the feedings for my father with ALS. He would drive quite a distance two times a day, was on time and proactive in providing him with meds and tube feeding.

July 20, 2015

By Caring110222750

I am a current client of this provider

We used Right at Home for my parents' needs for a couple of months now. We needed them just for light housework and for putting them to bed. We chose them basically for the price and for what they could provide. The caregiver that we have is very knowledgeable, kind, and open, and my parents like them very much.

June 29, 2015

By Jessica22

I am a current client of this provider

Phyllis from Right at Home has been a life saver and a second wife in our family. She is kind and helpful. She also takes care of Keith with great compassion. Michelle, on the other hand, is quick to respond to questions and concerns. She gives us peace of mind. Working with Right at Home has been a great experience!
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Home Health Reviews for Right at Home Pierce County, WA

May 17, 2021

By Nicholas M_3

I am a current client of this provider

They make sure that I am taken care of. I like that they are friendly and good at getting my IVs.

April 09, 2021

By Anita W

I am a current client of this provider

I have an immune deficiency, so being ale to get IV in my home is key. They're prompt, very efficient, and helpful. I really like the IV nurse.
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About Right at Home Pierce County, WA

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Pierce County, WA

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