Optum Palliative and Hospice Care Reston, VA

I have been a hospice worker for 20 years and recently needed hospice care for my father. Evercare did a very god job. Unfortunately, my dad only received care for 8 days, but Evercare was very responsive, in addition to the scheduled visits, they checked to see if we needed a visit several times, provided the aide services we needed, and came as soon as humanly possible when we needed them. Sadly, some hospices are only running a business and it is about $ not care. Sometimes things happen in hospice that leave a bad impression that is not warranted. No matter the details, every hospice family deserves respect and compassion. We received that from Evercare.

Unbelievably responsive providing hospice care in our home. My 91 year old mother, a Sunrise resident, was rushed to the Reston ER on a Sunday morning and admitted with pneumonia, MRSA, and additional life-threatening conditions. After two days of oxygen and antibiotic treatments, her condition continued to worsen and the prognosis was dire. Because she had an advanced directive, we asked for information about hospice care. A representative visited us in the hospital on Tuesday morning and explained the Evercare program. By Tuesday evening, they had arranged for all necessary medical equipment to be delivered and set up in our home; round-the-clock staffing; ambulance transport of my mom to our home; nurses, caregivers, social worker and chaplain all contacted us. Mom died the next day in the early afternoon as we held her hands. I was overwhelmed with the support Evercare provided to our family. I highly recommend them.

I must write of my experience with Evercare Hospice of Reston. I am compelled to share our families experience. Our loved one was told by the home health agency caring for them they could no longer take care of her needs and we must seek Hospice care. This was on a Friday afternoon. Upon calling Evercare we were contacted immediately by the director and on Saturday morning the social worker and two different nurses were in and out of the hous all day. They loving examined our family member and expressed concern for us as care givers. the equipment and meds we needed were provided very quickly. Any time we needed to contace them during the 5 weeks they carred for our loved one they were responsive and prompt. The morning our loved one passed away a nurse was there very early in the AM and wept with us. We have had an extended time of care from another area hospice group previously and Evercare stand head and shoulders above them. We recommend them highly

I was on- line searching for the Evercare survey, which I misplaced but intended to complete, and found this site. I read the review that was previously posted. I can only empathize with the writer if that was their experience but I feel compelled to post, that my experience with Evercare Hospice in Reston Virginia was not anywhere similar to what the prior post described. I struggled for many months trying to make a decision whether or not to put the love of my life in hospice care. In my eyes, making that decision was an admission that I alone was no longer able to control the uncontrollable. I was unsure as to what expect, what to do and whether or not I was making the "right" decision. Having made that decision, the service provided by Evercare in Reston from hospital supplies, to include bed, oxygen, tray tables, commodes. Lotions, medications etc, to the amazing folks that provided any service was absolutely awesome. The people I encountered, Mary (aide), Steve (minister), Adele ( social worker), Edwin, Jennifer, Carol, and Faye (nurses) each in their own way were not only my love's angels and support but also mine for which I will be forever grateful. They were never too busy to talk and advise or comfort. If the time comes for me, and at some point in time it will, I would without question want people who are as dedicated and caring to be tending to me and my family needs. It doesn't get much better than that in difficult times. I score them off the chart! Thank you ever so much Evercare in Reston! I could not have gotten through this without each and every one of you.