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Featured Review
Dee
5
|
October 14, 2022
We're using Home Instead. When I brought my brother home, someone was there waiting for him, and they immediately helped get things set up. They're cooking for him. He's clean when we see him. The people I've talked with have been nice and friendly. I've been pleased so far. They're coming in every day. They have two shifts. There have been three different ones who have been coming, the same girl in the morning, the same girl on the weekend, and I've only heard him speak of one person in the evening. They make sure that he takes his pills.
Reviews of Home Instead - Owensboro, KY in Owensboro, Kentucky
Dee
5
|
October 14, 2022
We're using Home Instead. When I brought my brother home, someone was there waiting for him, and they immediately helped get things set up. They're cooking for him. He's clean when we see him. The people I've talked with have been nice and friendly. I've been pleased so far. They're coming in every day. They have two shifts. There have been three different ones who have been coming, the same girl in the morning, the same girl on the weekend, and I've only heard him speak of one person in the evening. They make sure that he takes his pills.
lsd
5
|
July 22, 2020
Personal care, home care, transportation, mes care by nurse are some services we use. The staff is usually on time but when there is an issue they contact me immediately. The agency réponds immediately or as soon as possible when I call.
gospelmusic1234
4
|
May 23, 2019
The people of Home Instead are very friendly and very helpful, especially when you ask them to do something, I am a client for the one in Henderson, Kentucky. Plus they will work with your schedule also. I give them a A+!!!!!!
mommysue01
5
|
December 12, 2018
This company provides home cleaning and do an excellent job. There are many other services available that we are not currently using, but it's nice to know they are there if we need them such as: cooking, helping with medicines, going to appointments, getting groceries, and other services also. The caregiver we presently have is amazing. She is always on time, does an excellent job of cleaning and is very sweet and easy to talk to. We couldn't ask for anyone better. We're very happy with this service.
Patricia
5
|
September 18, 2018
Kathy is a really great caretaker for my mom. She is kind and considerate of mom's feelings. In situations where my mom may be embarrassed, Kathy makes her feel comfortable. Kathy helps in any way she is asked. She is eager to please. Her patience is beyond expectations. She has listened to the same stories dozens of times and reacts as if it is the first time she has heard them. Kathy is an excellent match for my mom. She deserves much credit for all she does in helping keep my mom at home.
Carol
5
|
June 15, 2018
I am very happy with the care my father is receiving.
Amy
5
|
June 6, 2018
Very happy with the care my dad receives. I know I don't have to worry when Home Instead is with him.
Sandra
5
|
June 6, 2018
Happy with the care my mother is receiving.
Tammi
5
|
May 31, 2018
Happy with the care.
David
5
|
April 26, 2018
I like everything they do for me.
Kathy
5
|
April 18, 2018
Happy with everything the caregiver has done for my mother.
Sherry
5
|
March 30, 2018
I appreciate that the in home caregivers are dependable from our point of view. During snow, they still came to care for my dad even though they had to take a taxi to get there. Caregivers are honest and trustworthy.
Alex
5
|
March 20, 2018
Very happy with everything Home Instead had done for my parents.
Bob
5
|
February 16, 2018
I am very happy with the care I am receiving. Office staff is very helpful.
Jodi
5
|
February 1, 2018
I am very happy with my parent's caregiver, Journey. I feel she has built a strong relationship with my parents.
Brenda
5
|
January 30, 2018
I am happy for the care that was provided for my mother in the short time we used Home Instead.
Barbara
5
|
January 26, 2018
Always on time. Takes care of my husband. Eager to help out with extras.
Elena
5
|
January 18, 2018
Come on time. Very pleasant and happy to do work. Very happy.
Janice
5
|
January 13, 2018
Really happy with care and really likes caregiver, Doris.
revdon
4
|
October 22, 2017
If you get a superb caregiver, don't let the office take them from you. We feel constantly threatened that the best will be removed. Our needs will in all probability be short term since mom is failing rapidly. We don't want random caregivers who sit here on the iphones.
daughter-in-law of patient
5
|
October 2, 2017
Our caregiver is awesome with our family member!
happycamper1960
5
|
September 27, 2017
The best HomeHealth agency in this area! They are caring, dependable and willing to work with you on every need you have. I have been through several other agencies and almost gave up until I found this one. They work very hard to find you an aid you're comfortable with and who can meet your needs. You won't find any better agency around here!
Yolanda P.
5
|
August 22, 2017
It has been a positive experience! The staff has gone above and beyond!
Lisa S.
5
|
August 22, 2017
I worried constantly when I had to leave my mother at home while I was at work. Since Home Instead has been in the home I do not worry and my mother is getting out of the house and enjoying her time with the caregiver.
David L.
5
|
August 22, 2017
Things were real bad with Rick at the beginning, but have come a long way since then. Great turn around. Rick responds well to a new caregiver (Donna) and their routine. Thanks.
Bobby W.
5
|
August 1, 2017
Love, love, love Jennifer and Shyan. They always go above and beyond. Great people at Home Instead.
Judy743414
5
|
March 29, 2017
My caregiver is now my best friend and I wouldn’t be here without him.
Brend Gormley
5
|
December 28, 2016
Home Instead is a great help to me. They provide someone to be with my husband while I work and give him personal care.
Randy105624
5
|
October 27, 2016
My caregiver helped me get back to work faster than I expected. This was very helpful because a lot of people count on me.
Cark Saalwaechter
4
|
September 29, 2016
Always willing to work through issues and find a solution.
David Harris546800
5
|
September 27, 2016
I look forward to the visits with my caregiver. I like the companionship and she helps control my diabetes.
Jamie583306
5
|
August 31, 2016
My caregiver did more for me in 3 hours than other company did over the entire time they worked for me.
Karen P677558
5
|
August 25, 2016
A wonderful service. We loved our caregivers. I don't know what we would have done without them.
Linda HartPLXCO
5
|
May 11, 2016
My husband looks forward to his caregiver coming and it keeps his spirits high.
Cecil P.CSNZR
5
|
May 11, 2016
I am so grateful for this program. It is helping me stay in my home.
Sue Pentz
5
|
May 11, 2016
Your service has been my mother's saving grace. I am out of state and you have made this transition easy for my family.
Susan L.1
5
|
May 11, 2016
Home Instead has been a gift sent from above for my ex-husband Steve. Thank you for helping us during this time.
Lou HowardBJKEM
5
|
May 11, 2016
Home Instead has been a blessing. Our caregiver is making a big difference in my aunt's health.
Marka KroegerHVALR
5
|
May 11, 2016
They allow me to have a break and be a daughter.
June Karl BradleyVHBMI
5
|
May 11, 2016
I don?t know what I would have done without the girls. I wanted to give up and the girls have given me hope.
Sheila CordwellSKWBI
5
|
May 11, 2016
Our service is the best we've ever had.
Gwyneth Freels
5
|
March 31, 2016
She is so kind. She makes it so easy. She is a great person. She spoils him.
Mc Dole Family
5
|
March 31, 2016
All of the girls we have had in our home as caregivers have been super nice.
Cardwell Family
5
|
March 31, 2016
Wonderful company and an amazing caregiver that helps not only my husband but also me.
Walker Meacham
5
|
February 27, 2016
I feel confident that I can live at home when released from the hospital with the help of my caregivers.
Janet Estes
5
|
February 26, 2016
Home Instead has helped my mother recover from a broken femur. She is now able to move back to her home with the help from Home Instead.
Kathleen Mattingly
5
|
February 26, 2016
My caregiver is like family. Don't know what I would do without her.
Diane P.1
4
|
December 16, 2015
Much better to have one-on-one care. Caregiver's loving they make you feel like they are family. They all care so much. Office staff very friendly and easy to work with.
Janice & Tom Perry
5
|
October 31, 2015
We are very pleased with Home Instead. They have shown us that staying at home is the best option for my wife.
Anonyomous
4
|
October 28, 2015
I was pleased with the service. Everything is OK. They’re nice and helpful.
Linda Jackson
5
|
October 25, 2015
I’m very happy with the help I’m receiving from my caregivers. It’s nice having a dependable person with me with my daily living needs.
Suzanne Jagoe
5
|
August 31, 2015
Home Instead helped get Dad back on his feet! Everyone at Home Instead has been wonderful to work with. The caregivers for my dad are amazing. Neelie, Kathy, Ben and Sheila were very in tune with Dad and attentive to his needs. Ben even took Dad to my son's wedding.
Robert114775350
5
|
July 31, 2015
Home Instead takes care of both of my parents. They are there when my brothers and I can't be there since we all work fulltime. They found some great caregivers that have done a great job since the first day. If anyone is sick, the office finds another caregiver for my mom. It is a great service!
Barry8
5
|
December 27, 2014
Our caregiver saved my dad from a fall and has made a great impact in my parents' health and well-being.
Mrs Jones
5
|
September 12, 2014
Our caregiver means the world to us and is the reason I can keep my husband at home. We are very pleased.
Darlene18
5
|
September 12, 2014
My husband’s caregiver takes him to the zoo, fishing, and walking in the park. It makes a big difference in his health.
Lois14
5
|
September 2, 2014
I am thankful that my husband was able to stay at home until he passed away. We have adopted Kim, our caregiver, as one of our family. I could have never done this without Home Instead!
Kenneth & Joleen
5
|
September 1, 2014
We love the caregiver that Home Instead has provided. We really appreciate the companionship!
Garry1
5
|
September 1, 2014
The caregivers from Home Instead that help me are great. They even came to the hospital when I needed a ride home. Most of all, I love my caregiver Megan.
Earl6
5
|
September 1, 2014
Caregivers from Home Instead were always on time. We enjoyed them greatly. We would use them again if there will be a need. Most of all, we would definitely recommend them to anyone.
Lisa98224450
5
|
September 1, 2014
I don't know what I would do without them. I would sing their praises to anyone.
Mary & Fred
5
|
August 30, 2014
I like all the caregivers. I am grateful that we have HISC because Mary, my wife, can now stay at our home.
Frank27
4
|
August 30, 2014
So far, the care givers from Home Instead are doing a great job.
Glenn9
5
|
August 1, 2014
Home Instead sends out caregivers that provide excellent care and demeanor. Their house keeping skills alone are great!
Grace21
4
|
July 24, 2014
On one occasion I was tremendously irked for lack of requested service in that I called HI to ask that Allen be contacted to see if he could come to work an hour earlier due to change in my needs. I called and talked with Andrew, asked him to call Allen and if he could not reach Allen to call me back so I could make other arrangements. The call never got to Allen nor to me. Allen reported this to Andrew and Andrew said it was written down but nobody followed through. 'Twas a most inconvenient situation- most disappointed in that I did not receive the services for which we pay
Provider Response
Thank you for the 4 star review and for bringing this issue to our attention. I’m sorry you’re frustrated with this incident. We take caring for our clients very seriously. Please feel free to call me directly at any time and I would be glad to discuss this issue with you. We’re glad to see despite this incident that you gave us a 4 star review after nearly 2 years!
Call me anytime…..
Stephen Bryson, Franchise Owner, 270-689-2300
Russ6
5
|
June 19, 2014
The caregivers are truly compassionate. We have used other companies, but Home Instead is the best one we ever had.
Nelly1
4
|
August 14, 2012
I've worked with this agency before. This is the only agency in my area. They were very accommodating and friendly. I think we got their service for 2 weeks during daytime. They provided companionship and assistance around the house. However, we were a little frustrated because it was clear from the start that we don't want a smoker. They sent us a smoker because she lived near my mother. But she was very good. We didn't switched caregiver because my mom was getting better that time. We would definitely consider using them again in the future. I will also recommend this agency to others in my area.
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Services and Amenities of Home Instead - Owensboro, KY in Owensboro, Kentucky
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Owensboro, KY in Owensboro, Kentucky
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance. Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead Founded in 1994 in Omaha, Nebraska More than 1,000 locations in over 10 countries around the world Offers in-home personal care, nursing care, dementia care and companionship for seniors Home Instead is known for its kind, well-trained Care Pros and individualized care plans Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety What Home Care Services Does Home Instead Provide? Personal Care Services With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include: Help with mobility, including standing, grooming, walking, and getting in and out of bed Medication reminders Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting Grocery shopping and assistance with other errands Light to moderate housekeeping assistance, including laundry Transportation to and from appointments or visits with loved ones Regular companionship Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client. In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health. Alzheimer’s and Dementia Care Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following: Assistance in establishing a stable daily routine Meal preparation Positive reinforcement Assistance with social skills Transportation to and from appointments, errands, and visits with loved ones Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs. Hospice Support When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours. Meal Prep & Home Helper Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers. Transportation Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout. Companionship Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities. What People Are Saying About Home Instead Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.” Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.” How Much Does Home Instead Charge for Home Care? Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area. When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area. Who Should Consider Home Instead? Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as: Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros. Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors. Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services. Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members. How to Get Started with Home Instead Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.
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