The 10 Best Home Health Agencies for Seniors in Kingston, NY for 2025

"My 91 year old mother is actually the client, she lives with me. This year she was told she had to have a permanent catheter which had to be changed out every month. Plus she needs an estrogen cream inserted twice weekly. The doctor suggested Mid-Hudson Regional. Let me tell you, they are the most loving people. The come and do her vitals, discuss any concerns we may have and let me know other services that they can do for her, they do her cream and/or change out the catheter. Medicare pays for their services so they provide her with all the supplies from alcohol wipes to urinary bags. They even brought her a really nice pill dispenser so I could keep better track of her meds. Last year I had a physical therapist from them, he was wonderful with mom. She actually cried on his last day here. You will not regret having these angels help you with your needs. If it wasn't for their compassion to both of us, I would have had a nervous breakdown by now. "

"The review guidelines would not come up when clicked on, so I will try to stay as close to the question of what I would have liked to have known and would like other caregivers to know. I gave this agency four stars and not five because I got off to a rough start with them only because I didn't ask the right questions for my particular scenario and because at first coordination lagged a little. I think the agencies assume you know more about how they work than most of us do. As far as the staff of people sent to oversee and care for my mother (who is 92 with moderate to severe dementia) they were very professional and get five stars. They included a nurse and a pysical therapist along with a social worker or counsellor if needed. However, I was not aware at first that the in-home aide was hired out from an in-home care program in the area. I didn't understand that to rearrange aide time in and out I had to first check with Hudson Valley and not the number the aide gave me. Other problems ensued because of this. Also, Hudson Valley was being paid through a state program (medicaid) and partly personal pay, and it is so important to understand how this is coordinated. Though I did get a letter from the state, it did not address how it was done when an outside program was being used, and Hudson Valley spent little time going over this for me beforhand. I was later educated by the fellow in charge of billing at Hudson Valley and he was very helpful in clearing things up. Also, the Dept of Social Service assumed I knew that I could have been using their program for the care, and I had no idea that they had a program for home care. I was contacted by Hudson Valley to ask if I needed longterm care for my mother at the request of an adult day care center who knew of us by our using their services. So what I should have done was spent more time sitting face to face with the County's Medicaid Dept (application was done thru mail) and with the manager/coordinator of the health care company with a thorough list of questions before starting the programs. After initial bumps in the road I was very happy with the level of care and their availability and response to my concerns. May I say that I wonder how many stars they would give me if they were doing the review! I would recommend this agency for in home care and would use them again if needed. "