United Home Care of Northern California

Poor service...staff sit on the couch for hours at a time on their phone. Then they complain about the work if you ask them to help around the house.

This company does not set appointments up with clients in a timely fashion, and rarely returns phone calls. When they do call, they are quite rude. The agency appears to be poorly run and extremely disorganized.

I would never allow United Homehealth to treat me again. On the initial visit the nurse failed to check my blood pressure. The Physical Therapist was one hour late for a session and then the next appointment she was a NO SHOW. No apology from her or the company. No way to treat a TKR patient. I fired them and got an early discharge.

United home care has provided care for a number of my family members over the years. In each instance I have been very pleased with the services provided. They have really caring and knowledgeable staff who really seem to care about helping their patients improve. My grandmother had a wonderful nurse, home health aide for bathing, and a physical therapist who helped her learn tomove again after a knee replacement. My uncle has had United home care for two knee replacements and my father after an ankle surgery. Each experience was wonderful. They are caring and respectful and a blessing. We are fortunate to have them in our community.