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In-Home Care in Connecticut

Connecticut may not be the first state that springs to mind when thinking of great places to retire, but the 2020 Census found an above-average 17.7% of its 3.6 million residents are aged 65 and older. Numerous charming towns and extensive countryside bursting with greens in the summer and many shades of yellow and brown in the fall are clearly appealing to older adults. Medical care is also a likely factor due to its high standard, exemplified by well-regarded facilities, such as Yale New Haven Hospital and Hartford Hospital.

Many in-home care and home health care agencies serve Connecticut’s seniors. The former specializes in non-medical care services, such as light housekeeping, companionship and assistance with daily activities, including bathing and dressing. The latter is a medical service that tailors support based on need, such as skilled nursing, physical therapy and maintaining on-site medical equipment. In-home care typically costs $5,243 per month in Connecticut, while home health care fees average $5,339.

This guide considers the costs of varying types of senior care in the region, particularly in relation to Medicaid and Medicare. It also lists some useful resources for Connecticut seniors being cared for in their homes.

The Cost of In-Home Care in Connecticut

Although Connecticut’s average in-home care fee of $5,243 is $286 per month above the national median, it’s more affordable than the surrounding states’ fees for similar services. The results of the 2021 Genworth Cost of Care Survey reveal New Yorkers pay, on average, $5,339 for in-home care, while in New Jersey, seniors expect to pay around $5,529. Fees increase significantly in New England states, such as Rhode Island ($5,720), and Massachusetts ($5,911).

Connecticut

$5243

The United States

$4957

Massachusetts

$5911

Rhode Island

$5720

New York

$5339

New Jersey

$5529

Location can play a big role in the costs for in-home care, as the variations in fees across Connecticut reveal. The state’s most affordable city is New Haven, where the average fee is $5,243 per month. Only $10 separates the median fees for Hartford and Bridgeport, which are $5,329 and $5,339, respectively. Connecticut’s costliest city for in-home care is Norwich, where seniors can expect to pay around $5,506 per month.

Bridgeport

$5339

New Haven

$5243

Norwich

$5506

Hartford

$5329

There are direct links between the type of care provided, the caregiver’s expertise and the agency’s fees, as Connecticut’s varying senior care costs clearly reveal. There’s an average difference of $8,635 between nursing home care fees ($13,764 per month) and assisted living ($5,129) — both of which are accommodation and care services, but with the former providing almost hospital levels of support. This is also true of in-home care and home health care agencies. The former typically charges $5,243 per month, while the latter usually costs another $96 for the addition of basic medical care. The most affordable option is adult day health care, which, although providing limited medical assistance, delivers it in an environment with lower overheads, reflected in an average fee of $1,842.

In-Home Care

$5243

Home Health Care

$5339

Adult Day Health Care

$1842

Assisted Living Facility

$5129

Nursing Home Facility (semiprivate room)

$13764

Does Medicaid Cover Home Care in Connecticut?

The short answer is yes, but it won’t cover all costs. HUSKY C, Connecticut’s Medicaid program for seniors, doesn’t directly pay for home care but does fund all medical and some non-medical services through two waiver programs, the  Connecticut Home Care Program for Elders and the Individual and Family Supports Waiver. The former waiver offers the most comprehensive range of home care services delivered by professional agencies, while the latter offers limited support that can be delivered by a caregiver nominated by the senior.

Home Waiver Programs in Connecticut

Connecticut Home Care Program for Elders

Beneficiaries of this waiver receive tailored medical and non-medical support services, which may be delivered by more than one agency. A needs assessment places the senior in one of five categories, which determines the type and frequency of support delivered. Categories may include home-delivered meals, housekeeping, personal care, assistive technologies and chronic disease self-management support. 

Several factors determine eligibility, in addition to passing the functional needs assessment. They include being aged 65 or older and having an annual income and total countable assets not exceeding the program’s parameters. To apply for the waiver, seniors should download an application form from the Department of Social Services website, and complete and return it with documents supporting the claim. Application forms can be faxed to (860) 424-4963, or mailed to:

Department of Social Services
Community Options
9th floor, 55 Farmington Avenue,
Hartford, CT 06105-3725

Individual and Family Supports Waiver

The Individual and Family Supports Waiver concentrates on social forms of care for seniors living at home or with their families, providing them with as much non-medical assistance as their circumstances warrant. This may include covering costs for personal care services, such as assistance with bathing, in addition to providing an emergency response system and some assistive technologies. The primary difference between this waiver and the Connecticut Home Care Program for Elders, is the provision for paying family members to assist, including as live-in companions. The waiver can also pay for respite care to give the caregiver a break from their duties.

Eligible seniors are on low incomes, have social care needs and live at home or with their caregiver but are still able to direct their own care. Seniors should request an application form from the main office for their DSS region and complete and return it with supporting documentation to the address printed on the form.

How to Know If You’re Eligible for Medicaid in Connecticut

Traditionally, Medicaid income limits apply across a state, making Connecticut’s separation of the Southwestern area unusual. Single seniors living in this area applying for Medicaid shouldn’t have an annual income of more than $7,716, or $9,804, in the case of both spouses in a two-person household. Elsewhere in Connecticut, the income limits are $6,384 for an individual and $8,496 for a couple. Location doesn’t influence asset limits, which are $1,600 for a single applicant and $2,400 for a couple.

2022 Basic Medicaid Income Limits for Seniors in Connecticut

Income limits*Asset limits
Single Person$12,624 (Southwestern CT)
$11,292 (Northern, Eastern and Western CT)
$1,600
Two-Person Household$19,620 (Southwestern CT)
$18,312 (Northern Eastern and Western CT)
$2,400

*Per year

In addition to presenting documents verifying income and asset limits, an applicant must also provide evidence of fulfilling other criteria. They must show the senior is:

 

  • A U.S. citizen or legal resident
  • A Connecticut resident
  • In need of assistance with daily tasks, such as getting dressed

 

How to Apply for Medicaid in Connecticut

Connecticut’s Department of Social Services provides four ways for seniors to apply for Medicaid.

    • Online: The quickest way is via ConneCT
    • By phone: Seniors who prefer to call, should contact (855) 626-6632
    • In-Person: Those who prefer face-to-face conversations can make an appointment with the nearest DSS field office
    • By mail: Seniors who don’t need assistance with their applications should complete a copy of Form W-1 LTC and mail it to the nearest DSS field office

 

What Information You Will Need

Seniors should expect the DSS to look back over the previous five years of their financial histories. Although each case is unique, it’s common for applicants to provide:

 

  • Proof of their citizenship status and Connecticut residency
  • Their Social Security number
  • Banks statements to verify income
  • Health insurance policy numbers
  • Proof of assets, such as retirement accounts, stocks and bonds

How to Get Help Applying for Medicaid

Although speaking to an eligibility services worker at the nearest DDS field office is recommended, seniors may have other reasons for getting more information about Medicaid. The organizations listed here can help those who prefer to do their own research before applying and those who may need legal assistance. 

ProgramContactArea ServedServices provided
American Council on AgingOnline OnlyStatewideThe American Council on Aging website offers detailed information and links to other helpful resources for seniors who want to know more about Connecticut's Medicaid and associated waivers. It also has useful tools, such as a spend down calculator, to help seniors determine their eligibility for Medicaid.
Legal Aid ServicesMultiple ContactsStatewideThere isn't a single free resource in Connecticut for seniors on low incomes who need legal assistance. However, there are several nonprofits experienced in supporting seniors denied Medicaid and other forms of health care assistance. They include New Haven Legal Assistance Association, Inc., which serves its metro area, and Greater Hartford Legal Aid, serving the region bearing its name. Connecticut Legal Services, Inc. supports seniors in the rest of the state.
Aging and Disability Resource Centers(800) 994-9422StatewideThere's an Aging and Disability Resource Center serving every part of Connecticut. They're staffed with advisors dedicated to helping seniors and their families find the services they need, including Medicaid specialists who can inform them about various plans and waiver programs and assist with applications.

Does Medicare Cover In-Home Care in Connecticut?

In general, Medicare does not cover the cost of non-medical home care. That being said, there are situations in which Medicare provides some coverage for medical home care, referred to as “Home Healthcare.” There are several eligibility restrictions for coverage, including that individuals must be homebound and have a referral from their doctor specifically for home healthcare services.

Below is an overview of some of the skilled medical professionals whose in-home services are typically covered by Medicare – for more in-depth information, refer to our Guide to Home Healthcare.

 

  • Physical Therapists: Physical therapy is used to help patients recover from injuries (broken bones, knee injuries, etc.), treat ongoing conditions such as arthritis, and assist in recovery from surgeries and procedures such as a knee or hip replacement.
  • Visiting Nurses: Licensed nurses can provide a number of medical services for those who don’t need to stay in the hospital, but do need regular medical services such as wound care, changing feeding tubes, etc.
  • Occupational Therapists: Occupational therapists help seniors regain or maintain the ability to accomplish normal, daily tasks, such as bathing, dressing, eating, and other daily activities.
  • Speech Therapists: Speech therapists help seniors who are struggling to adequately communicate due to a stroke, dementia, or any other cause regain the ability to functionally communicate using a variety of means. Additionally, speech therapists help to keep seniors independent by modifying diets, teaching special techniques to swallow safely, and retraining associated muscles.

 

As mentioned above, in-home care is distinctly different from home healthcare. But, there can be some overlap in services between the two types of care. So, while Medicare doesn’t cover non-medical in-home care, there are in-home care services that may be covered in special circumstances when they’re provided in conjunction with home healthcare (such as an occupational therapist helping with eating or dressing)

Other Financial Assistance Options for In-Home Care in Connecticut

While the above programs help many people finance in-home care, they will not cover all costs for everyone. There are other ways to pay for in-home care, including out-of-pocket arrangements with siblings, annuities, reverse mortgages, private insurance and more. Read Caring.com’s Guide to In-Home Care Costs to learn more about these alternative payment options.

Free and Low-Cost Resources for Seniors in Connecticut

There are many free and low-cost resources available to seniors in Connecticut. They are often provided by government agencies and nonprofit organizations dedicated to helping older residents age in place. Those listed here can inform seniors about various Medicare options, assist with energy costs, enable access to healthier foods and support their caregivers.

ResourceContactArea ServedServiceAreaServed
CHOICES(800) 994-9422StatewideCHOICES is an acronym for Connecticut's program for Health Insurance assistance, Outreach, Information and referral, Counseling, Eligibility Screening. It's the state's health insurance program, staffed by trained counselors who assist seniors from centers across Connecticut. They provide free and impartial advice to older residents eligible for Medicare, as well as to their families and caregivers. Counseling sessions are one-on-one and aimed at helping seniors make the most from Medicare and find the best solutions for their long-term care costs. Although this may mean counselors suggesting private health care insurance policies, they won't try to sell products.
Area Agencies on AgingMultiple ContactsStatewideArea Agencies on Aging are private nonprofits allocated funding by the Connecticut Department of Aging and Disability Services to inform and support older residents in their designated areas. These include educating seniors about nutrition, disease prevention and better health solutions. Additionally, the agencies provide social and family caregiver support services and adult day care centers for residents diagnosed with early to mid-stage memory loss. As each agency can add to its core services, seniors in some locations may also get access to case management services and legal assistance in civil law matters.
Congregate Housing Services Program(860) 887-3561 (Eastern) (203) 757-5449The Congregate Housing Services Program is funded by the U.S. Department of Housing and Urban Development. Its purpose is to make independent living possible for adults with disabilities. The program provides safe and comfortable homes and tailored support services for successful applicants. Services typically include housekeeping, transportation, medication management and personal emergency response systems, in addition to some specific support functions, such as companionship.Regions covered by Eastern and Western Area Agencies on Aging
Department of Social Services ProgramsMultiple ContactsThe Connecticut Department of Social Services operates several programs to aid seniors on low incomes. They include the Commodity Supplemental Food Program, which boosts diets with nutritious foods supplied by the U.S. Department of Agriculture. It's available to seniors with incomes on or below 130% of the Federal Poverty Level. Successful applicants receive monthly food packages that typically include milk, vegetables, peanut butter, poultry, rice and pasta. The Energy Assistance Program contributes to heating bill costs for at-risk seniors. The level of payment is dependent on the household's size and combined income and can be anywhere between $410 and $1,015.Statewide
Weatherization Assistance Program211StatewideFunded by the U.S. Department of Energy, the Weatherization Assistance Program helps reduce energy costs for seniors on low incomes as well as removing safety hazards from their homes. As of 2022, Connecticut seniors with incomes not above 60% of the state median can apply for an energy audit. Depending on the audit's findings, applicants may be eligible for floor, wall and attic insulation, door and window repairs and heating system tune-ups.

In-Home Care Laws and Regulations in Connecticut

Home health care agencies are licensed by the Connecticut Department of Public Health, and homemaker-companion agencies must register with the Department of Consumer Protection. The state also has additional regulations about which services these agencies can provide.

TopicRule
Scope of CareCompanion services provide basic nonmedical supervision, and homemakers assist with daily activities, such as cooking, cleaning and personal hygiene. Home health care services can provide a variety of medical services, such as registered nursing, infusion therapy and hospice.
Care Plan RequirementsHomemaker-companion agencies and home health care agencies must provide a written contract or plan of care for each client. This document must specify the type, frequency and duration of all services. Additional items, such as funding sources, are required in some cases.
Medication Management RequirementsHomemakers and home health aides may offer medication management if they have completed an appropriate certification and follow the company's written policies and procedures.
Staff Screening RequirementsSince 2016, the Connecticut Department of Consumer Protection has required background checks for all professionals employed by home health care or homemaker-companion agencies. Consumers are advised to request a copy of such documents.
Staff Training RequirementsHomemaker health aides must pass a competency exam and have at least 75 hours of training as a certified nursing assistant. There's no training requirement for professionals employed by homemaker-companion agencies.
Medicaid CoverageConnecticut's Medicaid program HUSKY Health covers in-home care through waivers, such as the Connecticut Home Care Program for Elders. Eligibility is based on functional and financial criteria.
Reporting AbuseInstances of elder abuse, exploitation and neglect must be reported to the Connecticut Department of Social Services, Protective Services for the Elderly. Health care professionals and other mandatory reporters can reach the agency by calling 1-888-385-4225.

Frequently Asked Questions

How to Find an In-Home Care Provider in Connecticut

Whether you are looking for yourself or a loved one, finding a quality home care provider can be a stressful process. When you hire an in-home care aide you’re placing a lot of trust in the hands of the person by inviting them into your home, so you’ll want to be diligent in your search. At Caring.com, we’re here to help – we’ve created a helpful checklist below that can help guide you through the process of both determining your needs and finding a home care agency that will provide the best care possible.

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Finding a Home Care Provider Checklist
Finding a Home Care Provider Checklist

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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