Congratulations Caring Stars 2021!

The Caring Stars award helps seniors and their families find top-rated senior living communities and in-home care agencies in the United States. The program also helps elder care businesses be recognized for service excellence, stand out from competitors, generate positive buzz, and boost staff morale.

Congratulations to the 156 senior living communities and 504 home care agencies who earned the Caring Stars 2021 award!

To be considered and recognized as a Caring Star of 2021, the senior living community or home care agency had to meet all of the following criteria:

  • Have an overall average rating of 4.5 stars or higher (on a scale of 1 to 5) by October 15, 2020;
  • Have 10 or more consumer reviews published on their listing by October 15, 2020;
  • Have 3 or more reviews on their listing dated between October 15, 2019 – October 15, 2020, including at least one that was posted during 2020 and at least one that had a 5-star rating; and
  • Respond to any/all negative (1-star or 2-star) reviews on their listing.

In determining the Caring Stars 2021 winners, also conducted a reviews-integrity audit and took other quality-assurance measures, including screening finalist communities using licensing and inspection reports on state agency websites (where applicable and data publicly available). 

Questions? Please contact or (650) 762-8190.

News Media: Please visit our online Newsroom to read the Caring Stars press releases, see coverage of Caring Stars winners, and get connected to our company executives and senior care experts for interviews.

Best Senior Living Communities & Home Care Agencies in Prior Years

Multi-Year Winners

Best Senior Living: Info for Families

Information for Senior Care Providers