Caring Stars Award Helps Seniors and Their Families Find America’s Top-Rated In-Home Care Providers 

Charlotte, NC; Dec. 8, 2020: To help seniors and their families research high quality in-home care options, — a leading senior care referral service and the nation’s top site for senior care reviews — today announced its annual list of the best home care agencies. The Caring Stars of 2021 include 504 agencies in 46 states and Puerto Rico, with California, Florida, and Texas as the states with the most winners.

Caring Stars started in 2012 as the first award of its kind in the senior living industry, and expanded to include home care agencies in 2017. Caring Stars is an important go-to guide for consumers, recognizing service excellence at agencies providing home care, home health, hospice or geriatric care management. The Caring Stars badge of honor signals to seniors and their families that the agency has earned high praise in online consumer ratings and reviews.

“With more than a decade of senior care expertise, we know that seniors and their families have a range of questions, concerns, and pressing needs when researching in-home care options,” said’s CEO Jim Rosenthal. “Our high-integrity consumer reviews program and the Caring Stars annual guide are among the ways we provide relevant information and empathetic guidance.  This important information saves seniors and their families time, relieves feelings of stress, and instills confidence in decision-making, particularly if the need is urgent.” 

To be considered for this distinguished list, Caring Stars 2021 agencies meet a rigorous set of criteria, including: having 10 or more reviews, an average rating of 4.5 stars or higher, and 3 or more new reviews within the qualification time frame (at least one of those being a 5-star review and at least one published in 2020), as well as no unresolved negative reviews. All qualifying consumer reviews are fully visible to anyone on the web via the listing on which they’re featured. In determining Caring Stars winners, also conducts a reviews-integrity audit and takes other quality-assurance measures.

This list of award-winning agencies is published each year for seniors and their families at To find a nearby Caring Star agency, consumers can reach a Family Advisor at: (844) 484-5997.’s Family Advisors assist seniors and their family members at no charge. For more information about Caring Stars 2021, please contact

“Congratulations to every agency that has achieved this level of service excellence! We are excited to recognize you, as you truly stand out among the best in the nation for 2021,” Rosenthal said.


With millions of website visitors, is a leading senior care referral service and the nation’s top site for senior care reviews. Founded in 2007, Caring’s mission is to help as many seniors and their caregivers as possible through empathetic, expert guidance. Applying cutting-edge technology to this humane mission, Caring provides relevant senior care information and support, as well as comprehensive senior living and senior care directories for the United States with hundreds of thousands of consumer reviews of senior living and in-home care providers. Through a toll-free line at (844) 484-5997, Caring’s empathetic, nationwide team of Family Advisors — who are among the most highly trained, highly skilled, and knowledgeable experts in senior care — help families and seniors research and connect to the most appropriate services and support for their specific situations. For more information about our organization and our free services for seniors and their families, please visit and join with Caring on Facebook.

Media Contact: Denise Graab, Director of Industry Marketing, or (650) 762-8190