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Jacuzzi Walk-In Tub

Date Updated: July 28, 2025

Written by:

Rachel Lustbader

Rachel Lustbader is a writer and editor with a background in healthcare and technology. Her work has been published on websites including HealthCare.com, BiteSizeBio.com, BetterHelp.com, Caring.com, and PayingforSeniorCare.com. She studied health science and public health at Boston University.

Both of Rachel’s grandmothers had very positive experiences in senior living communities, and Rachel saw firsthand the impact that kind, committed caregivers and community managers can have on seniors’ and their family members’ lives. With her work at Caring, Rachel hopes to help other families find communities, caregivers, and at-home products that benefit elderly loved ones and make life less stressful for family caregivers

Best for Industry Experience

The Jacuzzi family brand has been a leader in domestic hydrotherapy since the 1950s. While they are new to the walk-in tub niche itself, the brand brings a wealth of industry knowledge when it comes to bathtub fixtures. They offer only one walk-in model, the Finestra, which can be customized to suit the user in a multitude of ways that can enhance the user’s safety and deliver a true spa experience.

Pros and Cons

Pros:
  • Long-time trusted brand and leader in the industry
  • Wide variety of add-on features available
  • The Finestra model offers many different configuration options
  • Showrooms available across the USA for shopping convenience
Cons:
  • Prices not listed on website
  • Only one walk-in tub model offered

Overview of the Finestra Walk-In Tub by Jacuzzi

The Finestra walk-in tub from Jacuzzi offers basic step-in design and safety features for seniors who have trouble using a regular bathtub. Consumers can also opt for whirlpool water jets, as well as luxury extras like colored LED lights and heated seats and backrests, all of which are billed as extras. Installation can be tricky as Jacuzzi doesn’t always provide it, so research and recommendations around local contractors may be required.

Features Finestra Walk-In Tub
Style Walk-In
Size 36" x 52" or 60" x 38"
Materials High gloss acrylic
Door Inward swinging
Safety Features Grab bars, low step, anti-slip floor, wide door
Price Range* $2,925-$,8,000+ pre-installation
Installation Facilitated by Company No
Warranty Limited Lifetime Warranty

How Much Does a Jacuzzi Walk-In Tub Cost?

Jacuzzi walk-in tubs range in price from around $3,000 for the basic soaker style tub to around $12,000 for a tub with all the bells and whistles. Installation is generally not included in the ticket price and can run in the thousands so budget accordingly.

So, while you can purchase the trusted quality of Jacuzzi for a modest price of $3,000, each layer of spa features and custom sizing will raise that price exponentially. Many third-party retailers that sell the Jacuzzi tub do offer financing.

Full Review of Jacuzzi’s Features

While Jacuzzi doesn’t manufacture a huge variety of walk-in models, their sole offering, the Finestra, is done exceptionally well. For decades the brand has been a leader in hydrotherapy, promoting the health benefits of soaking in hot tubs or a whirlpool bath. All of that marketplace experience makes them a reputable choice for walk-in tub shoppers. Their standard tub is all business, keeping seniors and other adults with mobility issues safe while bathing, but consumers can upgrade with as many fun spa extras as they like.

Design Features

  • Curved door, inward swinging left or right
  • Ergonomic design
  • Low step
  • Handheld shower head
  • White, almond, or oyster color options

Spa and Hydrotherapy Extras

  • Neck rest
  • Whirlpool water jets
  • Colored LED lights
  • Seat heater

Comfort and Safety

  • ADA compliant seat height
  • Patented hydro-jets are self-cleaning
  • Grab bars
  • In-line water heater (upgrade)
  • Epsom salt friendly

Dimensions and Materials

Made from non-slip molded acrylic, the Jacuzzi walk-in tub is a standard 36” wide and 38” high. It is 52″ to 60″ long.

Cost Breakdown

Jacuzzi walk-in tubs cost between $2,925 and $12,000 pre-installation. Pricing and available features may vary greatly depending on the retailer.

Warranty

Jacuzzi offers a pretty generous limited lifetime warranty on the following elements:

  • Bathtub shell
  • Pumps
  • Jets
  • Controls
  • Blowers
  • Heaters

A one-year warranty applies to options and accessories not listed. Buyer beware: the warranty only applies to the original purchaser of the unit.

Installation

Walk-in tubs can be tested and purchased directly from a Jacuzzi dealer showroom, but more often are sold through third-party retailers without the option of installation by Jacuzzi technicians. Some retail locations have their own networks of local installers, but research into installation contractors may be required.

Who Should Consider Jacuzzi’s Walk-In Tub?

Seniors with mobility issues

Using a walk-in tub makes bathing safer for anyone with compromised mobility. The Jacuzzi model is a great mix of function and luxury for those who can afford it. However, the lack of a wheelchair-accessible option may deter some.

Consumers who have confidence in the brand name

Shoppers who have used or purchased a Jacuzzi hot tub or whirlpool bath in the past will likely take a serious look at the Finestra should the need arise. Their generous warranty and Jacuzzi’s track record as a leader in hydrotherapy products inspires confidence.

What Are People Saying About Jacuzzi’s Walk-In Tub?

Customers who purchased from Jacuzzi are generally very happy with their walk-in tub. They write that it works as expected and adds comfort and security to their bathing rituals. Many express love for the self-cleaning feature on the hydro-jets and the sleek design of the Finestra.

There were some customers who expressed concern about Jacuzzi’s limited range of models and the important options that Jacuzzi does not make available, even as an upgrade. Among them: a quick drain feature and air jets, which offer a gentler massage effect. Some reviewers also expressed concern about the higher price point and the lack of a wheelchair-accessible option.

FAQ

Frequently Asked Questions

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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