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Review of the Link II from Consumer Cellular

Date Updated: July 28, 2025

Written by:

Rachel Lustbader

Rachel Lustbader is a writer and editor with a background in healthcare and technology. Her work has been published on websites including HealthCare.com, BiteSizeBio.com, BetterHelp.com, Caring.com, and PayingforSeniorCare.com. She studied health science and public health at Boston University.

Both of Rachel’s grandmothers had very positive experiences in senior living communities, and Rachel saw firsthand the impact that kind, committed caregivers and community managers can have on seniors’ and their family members’ lives. With her work at Caring, Rachel hopes to help other families find communities, caregivers, and at-home products that benefit elderly loved ones and make life less stressful for family caregivers

Best Budget Flip Phone for Seniors

The Link II from Consumer Cellular is a straightforward phone with great calling and texting features. It earns distinction as one of the best cell phones for seniors because of its intuitive interface and classic keyboard that make it easier for older adults to get used to. While its streamlined operation means fewer functions, it still has lots of assistive features including programmable speed dial, enhanced volume controls and onboard magnifying. The Link II is a solid calling and texting device with a few optional extras for tech-savvy seniors.

The low price point makes the Link II great for seniors on a budget, and the flip closure means it slips easily into pockets and purses, so users can keep track of their phones on the go.

Pros and Cons

Pros:
  • Highly tactile keys with color contrast
  • Compact, light-weight design
  • Very affordable
  • Hands-free calling with Bluetooth wireless connectivity
Cons:
  • No medical alert service
  • No integrated caregiver app

Consumer Cellular is the provider that recommends the Link II, though the phone can also be activated on other major providers including AT&T and T-Mobile. Consumer Cellular uses AT&T towers to deliver service, but often at a very affordable rate. With Consumer Cellular, seniors get industry-leading customer service and affordable, no-contract service plans. Activating a Link II with Consumer Cellular is free and the carrier offers paying AARP members a 5% discount on monthly service costs.

The starting price of the Link II is $59, making it more affordable than many other flip phones on the market. However, big-box stores may have the phone for as little as $35, while some providers offer it for free with a service contract. With no line fee for a single device and no activation fee, seniors can set up monthly unlimited talk and text service for the price of the phone and $15 per month for service. The Link II doesn’t support features that require a data plan, making it very affordable to own and operate.

The Link II is designed for seniors who want a phone to make calls, and that’s exactly what it does. Texting is also available, but the Link II is ideal for individuals who don’t want extra features and prefer a device that’s similar to a home phone but usable on the go.

Small and Portable Design

The Link II measures 4.29 inches by 2.21 inches when it’s flipped open to receive a call. The internal display is 2.8 inches to make it easy to see who’s calling and read texts. It also comes with an external display that measures 1.8 inches, so seniors can read phone numbers and messages without opening the device. The compact size makes the Link II small enough to slip into a pocket and head out the door.

Programmable Speed-Dial

When using the Link II to make calls, having the ability to set up one-button calling makes it easier for seniors to keep in touch. The phone’s speed-dial function allows users to designate specific keys as call buttons for family members and friends, enabling one-touch dialing.

Hearing-Aid Compatible

With a hearing aid compatibility rating of M4/T4, this affordable, compact phone is comparable to the signature phones of the most popular brands. There’s no higher rating available.

Bright, Vibrant Keypad

The large, high-contrast keypad makes it easier for seniors to dial and navigate through phone menus. The setup is classic, with power and call buttons that are color-coded for ease of use.

Hands-Free Mode

When paired with a Bluetooth headset, seniors can operate the Link II hands-free, making it a safe option for use when driving. The phone can also pair with vehicles that have Bluetooth connectivity.

Crystal Clear Calling

The Link II comes with dual microphone noise suppression to get rid of annoyances such as echoes and vibrations. When using this phone, seniors can also adjust the decibel level to make it easier to hear.

Tech-Averse Seniors

The Link II delivers for seniors who want a basic phone for use on the go. While some might enjoy all-in-one devices, the sheer amount of information packed into a phone can be intimidating for those that want simple operation and streamlined calling.

Price-Conscious Shoppers

Seniors who don’t want to spend $50 a month on cell service may appreciate an option without the need for a data plan. The Link II is a talk and text-only phone, so there’s no need to worry about data overages when using it.

Ease of use and setup are the features that get the most mentions from happy Link II users. While it’s a standard flip phone without a ton of features, that’s a big plus for users who want a device that’s plug-and-play without a lot of hassle. Reviewers also mention the long-lasting battery in standby mode and durability. A simple fall is unlikely to render the phone a brick until repaired. The adjustable font sizes make it easy to read, and the dedicated clear key makes getting back to the home screen quick and intuitive.

While some struggled with contact list setup and texting, most users appreciated the easy navigation and SIM card-based setup. For the price, users were satisfied with the Link II.

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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