Town Hall Estates Whitney INC

Ron

Town Hall Estates Whitney INC is pretty awesome. They were very kind and caring people. I was impressed. I watched some of these staff members personally who gave a big smile and picked up what was thrown on the floor or whatever. I saw those numerous times, and they were some phenomenal folks. They had a menu that residents went through. The food was good. My folks never complained about the food. They ate everything that was put in front of them. Some days when they couldn't go to the cafeteria because of mobility issues, they were served in their rooms. What you got in the room was the same thing they were serving in the cafeteria. Most of the time when I saw the director, they were doing some kind of game. They were playing dominoes and they had some card games and some other things. They had a television, and they had a big birdhouse in the facility. They had canaries and parakeets that they could roll up and watch. Some of those folks didn't quite appreciate or weren't able to do some of the activities, but a lot of times I saw someone who was not able to participate, sit down and watch. They tried the activities to be all-inclusive as best as they could. They had some folks come in on Sundays and had biblical devotionals. While my folks were still there, I did that with them. They had a retired pastor and his wife was there, and she played the piano. They were both residents. They were very kind and caring. It's an older building. Some issues were being worked on while my folks were there. But they had two guys on staff that did maintenance stuff, and they were busy all the time. It was an older building, but they worked hard at it. The value for money was very good. There was a lady that did all the billing for Medicare and Medicaid and all that kind of stuff. When I went in and talked to Pam, she would sit down with me and say, 'OK, the government did this, this, this and this, and this is what you owe us.' She had everything itemized, so I knew exactly what was going on. My folks shared a room for 11 months together. My mom passed away first, and then my dad six months later, but I knew every detail of their bill, which was impressive.