Shippensburg Rehabilitation and Health Care Center

Mary

My husband was in Shippensburg Health Care Center. When he first went in, he was placed in a room for three people. There is a man there already taking up two-thirds of the room. He played his television so loud, you could hardly hear yourself. It took me a while to get him out of that room into one of his own, where he had a little space. They had a dining area, but it was not fancy. It was just a room, and he very seldom went there to eat. He usually ate in his room. It was a clean facility, and the staff was friendly and attentive. I suggest a nicer dining facility and a recreation room or a community room. The only one they had was the one they used for meals. They did not have an area for puzzles, games, books, or a place to go to and do things on your own.

P.O.A.

As a POA of a current resident, I can honestly say their billing office is horrible, never return your calls and have monthly billing errors that must be addressed on a regular basis but when you try to contact their billing office they refuse to return your calls without calling them back at least 3 times. Just awful customer service.

Victoria Bouche

My grandfather went here and he actually enjoyed it, he wasn’t ever complaining of any mistreatment. I think it’s a decent nursing home.

customerservicemmi2

The admissions coordinator was very helpful in admitting my father -Mark R.