Autumn Oaks Caring Center

This facility is not committed to helping our elderly. They won't make sure they eat or have food that they will eat. Another thing is that this place is not friendly to the patients and have horrific rooms.

My father was at Autumn Oaks Caring Center post hospital stay as part of recovery. The people were nice, but their care was not. He didn't even get a shower the whole time he was there, and he was there for four weeks. He did not like the food. We talked to several of the residents there ourselves, and they said they just had to live with it. They didn't have any options. We had eaten there a couple of times, and the food was bad. It didn't smell bad in there and they kept it clean, but the patients weren't taken care of as far as cleanliness. I would go in and change his bed many times after work. His bed would be soiled, and he would call to tell them that he needed to go to the bathroom because he was supposed to be assisted. I'd have to take him to the bathroom because he's been calling and no one had come.

Food was great! Staff friendly and helpful. No odors like other nursing homes. Had lots of activities going on everyday.

I was not impressed at all with the care, by the time the food was served it was cold, patient laid in urine for 3 hours, nurse screamed at patient and daughter.