St Joe Manor

ABCDE

Don't let the pretty, redecorated lobby fool you. Show up in the evening or on the weekends before sending a family member here, and try to get a glimpse of the areas where residents actually spend their time and interact with the staff that actually takes care of them instead of management. Read RECENT reviews online (in addition to this site) to hear about the reality of this place. Do NOT send a family member here with diabetes, as they do not provide a diabetic diet. Do NOT send someone here that can't stand up for themselves when treated poorly. Do NOT send someone here who can't transfer in and out of bed to their wheelchair, because they are at the absolute mercy of indifferent staff. My family member has lived here for years, and is hospitalized many times a year for UTIs and bed sores because she is not cleaned properly. If she ever needs to be moved to the memory care unit, she will be better off on the street, since she won't be able to report the neglect. Management sit in their offices and talk a good game if you complain about the care of your family member, but the care never improves. Either they are incompetent managers and trainers, or they really just don't care about the residents that aren't their relatives. (Yes, they will brag that their family lives here too) The only reason I give this 2 stars instead of 1 is because there are some single-occupant rooms, which is unusual for Medicare.

M J Daw

My spouse is a current resident and is very well cared for. His room is cleaned often and is very spacious. We can set it up how we wish. The food is good and he has a variety. The staff are friendly and caring and many have worked there for a long time. Administration, nursing and social services are always willing to listen and resolve any concerns. There are many Dr's to choose from.

MJDa

I have 2 family members who live here. One on the skilled unit and one on the memory care. Both are very well taken care of for their own specific diagnosis!

Mark

My mom moved into St. Joe Manor. I liked the friendliness all around, and even the residents were very positive. We got to interview or talk with residents too, and they just love the place. The staff were very kind. They even helped us move the supplies and furniture that my mom needed. Everything was really topnotch and very professional. They were nothing but kind and courteous the entire time. They invited us to sit down and eat with family there. It was very good food. It was very clean, and there were very courteous people serving. It was very good. I would say it's a fair value for money.

Never put anyone here

My dad was in here in 2020 for a week. When we went to see him, it took them forever to bring him outside to the covid visit and we had an appointment. He was dirty and wearing someone else's teeth. When I complained Sharon told us, " I don't even have to let you see him." I got him out the next day. He was only there a few weeks and they lost clothes, his chord to his recliner, and his heart monitor.

AWFCC

My sister was in this facility for a very short time. We had her moved after only a week. The food was horrible, the care she received was awful. I would go to her room and she would cry and tell me how she had not received a shower. I checked on the shower schedule. She was on the Tuesday and Friday schedule this was Saturday and she had not had a bath. Medicine was not given timely. I could go on and on. I would advise to not put your family member in this facility.