"The facility is very beautiful and well keep. The residence have plenty of room and activities to keep them happy/busy. Their rooms are also very nice and furnished appropriately. The only reason I don't give it a five star rating is because on occasion the faculty can seem pre-occupied and not as helpful as they should be with the residents. But I have never been to the Mountain Manor and it not be spotless. They do keep everything sparkling clean and the landscaping and grounds are always keep clean and trimmed with very nice bushes/flowers. One big plus I give is they seem to be very into the seasons of the year and always have very great decor to match which I think helps with demeanor. Over all I would say if I had to live at one these kind of facilities this one would be a great choice. "

"My mother said she wanted us to never put her in a nursing home, ever. We broke that promise and to make it worse, the mother of nine did not get the visiting she so badly needed.The staffing was varied, some people could be so nice and others you would wonder how they kept their jobs working with people.I seen her go through therapy each week. She would smile at me when I got there to visit. She ate better since the food was served three times a day.Our elders were raised to be independent and had to stand alone. Now, we have to reverse the roles and help them in every days tasks and it does feel strange at first. It doesn't get any easier as time passes. "

"We were so surprised to find a facility that was so beautifully decorated and clean. Our relative was treated with such kindness and wonderful care. It is like a big family there and they were so good to us."

"Some of the staff at Salyersville Healthcare Center were not up to the standards I think they should be able to meet. They were extremely rough with the residents when bathing or changing them and they did not approach them with a friendly attitude. Not only were they rude but they also seemed to be bothered whenever a resident would request something. However, not all of the staff were so cold, some of them were very friendly and always came in with a smile. The home did offer daily games and activities for residents to participate in and also offered church services on scheduled nights which I was pleased with. They catered to everyones dietary needs and made sure to prepare the food according to their diet plans. The facility was clean and seemed well stocked. Overall it was an okay experience except a few staff members. "

"They administrators were very nice and welcoming but the staff was far from the same. I found that the nurses and aides were unprofessional and knew little about their job duties. I found that my grandfather was not happy during his time in the facility and was upset that he had to be there. I also witnessed an aid rolling a patient very fast down the hallway and then let them go and yelled at them because they were "in the way". I would not recommend this facility to anyone. "

"My grandmother lived in this facility for over a year, until we brought her home to care for her ourselves. The facility was great while my grandmother could take care of herself. They offered activities that senior citizens could handle doing. My grandmother became sick and they couldn't take care of her there, because it is only assisted living not a nursing home. I would recommend this assisted living facility to anyone. "