Harlan Health and Rehabilitation Center

Madonna48

The minute I walked in the door the odor about knocked me over.There was a strong smell of urine everywhere.There was urine and feces all over the commode seats.There were residents walking around un attended. There were many of the residents that were in bad need of a bath.There were many call bells going off while most of the staff were setting around talking.

madonna1

I found this facility to be very unclean.It was very dirty and had a awful odor.I saw urine on the floor in several places.I also saw human feces on the walls,the floor and smeared on the rails on the bed.The toilets were very nasty as well.The had not appeared not to have been cleaned in a very long time.I observed dirty plates,cups and bowls setting around in random places.These dishes were dirty and had rotted and molded food and/or drinks in them.I also observed dirty tissue paper thrown down in the floors.I observed many of the resident had rang there bells for a long length of time with no response from the staff.I observed sever patients had been very neglected.Many had climb over their bed rails and had a bad fall onto the concrete and tile floor.I also found that patients were allowed to lay for hours and hours in a soiled diaper

Joester25

The staff was sometimes friendly. It deepened upon who was working at the time. Some were really nice, others seemed bored to be there. Sometimes the staff was rude in regards to other patients at the facility. I over heard many of them make jokes about their conditions. The food was awful and sometimes old. Sometimes it was serve late as well. The facility itself always smelled really bad. I often wondered how many times a week it was actually cleaned. However I must say that my relative's room was always clean itself. The staff members that assisted us was always very prompt when it came to care of my loved one. Overall I though the facility could have been ran a lot better but I did appreciate those that were friendly to my loved one and I was for the most part pleased with the care that she received.

KyMountainMan

I have dealt with Harlan Health & Rehabilitation Center for years when visiting my grandmother there. The care that they provide for patients is top notch, and my grandmother loves it.Initially she was scared because of all the rumors regarding nursing homes being something like gulags from the soviet era. But after being there for a while she has come to love it.The staff there is generally really nice. Every time I visit my grandmother I am greeted warmly by Charleen or Helen (Her two usual nurses).The only complaints I've ever heard from her regarding HHRC was that the food was sometimes bland. But she was on a no salt low-fat diet there, so maybe it's not really their chefs fault.Overall, great care, great nurses, great nursing home. I would recommend HHRC to anyone that is considering a nursing home for themselves or one of their loved ones.

LoveJosh

I toured this assisted living facility about a month ago. The staff there were all very kind, both when dealing with me and with the residents. Any questions I had, they took the time to answer. Anything that the residents needed, they did their best to help with. The nurse assistants were all patient and caring, always seeming to have a smile on their face, and ready to help with whatever was needed. The care that these people had for the residents was obvious. It was a pleasure to see that the human resources didn't hire in people unless it was clear that this wasn't just a job to them, that these people really want to help and care for others.