The Best Assisted Living Communities in Franklin City County, VA

"I went to see Gates House in Gatesville and was very impressed with it. One of their representatives is supposed to go to where my husband is now and evaluate him. I saw some of the assisted living, but the tour is mostly for memory care because my husband has Alzheimer's. I've been talking with one of their representatives for several days now, and she's always been punctual in getting back to me. She keeps me informed and gives me some assurance that they're trying to do what they can to help me. I'm looking for a locked unit for my husband, for safety, and I was impressed with the rooms, the cleanliness, the way the residents appeared there, and the way the staff worked with us. I also like that the rooms were neat and the bathrooms were clean."

To learn more about this providers license and review other available state reports, please visit: Virginia Department of Social Services Facility Search

"I toured the Village at Woods Edge. The community was very good. The staff was very good. She was very professional. She asked questions about what my wife needed and stuff like that. She took me on a tour and introduced me to people, and that was very nice. They had a beauty salon. They had a place where they could take the people for exercise and garden. They had everything you would need."

"Very clean. Staff in Memory Care are fabulous. So kind and caring. My husband dosnt complain about the food. But he says it's not as good as mine! I wish they had more activites for the Memory care residents. The activites people go out of their way to come her my hubby to do some things. Room is lovely. Maintence staff is very helpful. "

"We chose Autumn Care of Suffolk for my brother. I went there to check it out prior to his being transferred there. His name is Taye, and he's like the admission person. I called him. I told him what was going on with my brother. He's like, "I've got a bed available, I'll see what I can do as far as getting him over here. I need this kind of information so that I can work to make sure that we are skilled to take care of him." So right there it was impressive to me. They're just not going to take anybody. They want to make sure with his health condition that they have the correct medical staff on hand to tend to him. And then while I was there, he was giving me a tour. He showed me the bed that was available. I met the roommate. As we were going down the hallway, I met different staff members, he was introducing them to me. They were putting up Christmas trees. One of the ladies was talking about how she would sit down and help write letters and send Christmas cards to some of the residents. You could see where it had the dining area, where people would come in and eat meals. And then they had a set up where you could come in if you wanted to have a private birthday party or something like that. They had different areas to do different activities. There was an area for you to sit there for the visitors lounge and things like that. They showed us the menus, the food, and I talked to the financial woman, how she handled it. He gave me a thorough tour and made me feel really comfortable. He even showed me a huge rack that was in the middle floor of one of the hallways that the nurse's aide will get, all the sheets and the towels and all that. This was 4:00 in the afternoon. He said, "All this stuff, right here, even though it's not being used, we still take and strip this, and wash every bit of it and put it back. Because it is set there, it then becomes unsanitized." I was more than impressed with that. That's a little overkill. They're really adamant about being courteous to the other roommate, giving them respect. He knew every patient. If he walked into the rooms, he spoke to each one of those residents, he knew their names, he knew where their family was from, he knew how often they visit them. He knew everything about all of his residents, the resident family, and everything. That is a well run organization. He is on top of everything. Very impressive. It was clean, everybody was clean, everybody was happy. They tried to make their stay there just as at home as possible. And they even said that if my brother wanted to bring his TV he could, if he wanted to bring his own dresser or whatever, he could. It's in a good location. The staff was very friendly."

"After having shoulder surgery. I decided to go to Nansemond Pointe for PT & OT. Both PT & OT were excellent. They were all cheerful and compassionate. Anytime I rang for help, someone would always pop their head in to see what I needed and find the right person to help me. The food was very good and Dietary visited me to see if there was anything I needed or wanted to change on my diet. The nurses and nurse caregivers were pleasant and willing to help me whenever I needed help. I liked the fact that the doctors visited often. Housekeeping staff and Maintenance staff were excellent. Everyone that participated in my plan of care kept up with my progress in PT & OT, Team Work Makes All of the Difference~ Thank-you All. "