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Home Instead - North Platte, NE

1007 N Jeffers St, North Platte, NE 69101

(800) 558-0653

Verified Partner

4.89

(57 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Home Instead - North Platte, NE in North Platte, Nebraska

4.89

(57 reviews)

  • Staff

    5.0

Top rated on Caring.com

2022, 2023, 2024

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Sherri B

5

February 8, 2024

Other

My dad has been using them for 5 months now. He likes everybody. they are so kind and caring and really listen to him. The house just seems brighter since they have been there. Thank you CareTAKERS!

EugeneH. Langemeier

5

January 11, 2024

I am a current client of this provider

The caretakers that come to our house are all wonderful. So easy to talk to, so caring! 5 stars from me.

Lloyd

5

September 13, 2023

I am a current client of this provider

I got a gal from Home Instead that comes here three times a week, three hours a day. Leslie is great. We think of her just like our daughter She vacuums the floor, cleans the bathroom, does the dishes, gives me a bath, and helps me make the bed. She helps with general housework basically. I've had no problems with Home Instead.

Marc V.

5

May 10, 2023

I am a friend or relative of a current/past resident

Home Instead went above and beyond to provide care and support for a family member. I deeply appreciate their dedication and creativity in meeting our needs. The kindness and depth of caring and professionalism of everyone from caregivers to office personnel was exemplary.

Susan Corfield

5

March 7, 2023

I am a friend or relative of a current/past resident

The caregivers that took care of our mother were excellent. We were very pleased with everything they did to help.

Maddie

5

December 16, 2022

I am a past client of this provider

We used Home Instead to provide a caregiver to my father-in-law. He lives in a small community in Western Nebraska and we were thrilled to find such a high level of service in such a small town. Because of the tremendous care he received, he was able to stay in his home much longer than he would have otherwise. His caregiver became his friend and an invaluable resource for all of us. She treated him like her own family member, always going above and beyond to make sure he was safe and healthy. The Home Instead staff communicated with us often and adapted to meet our family needs. I recommend them highly!

Ann S-L

5

September 29, 2022

I am a past client of this provider

Our dad was able to remain and thrive in his home until his passing. He did not have to leave the comforts of his home and transition to a memory care facility. With every challenge, Home Instead/North Platte without exception always exceeded our expectations. I can't recommend this organization highly enough. We shall always be grateful for the care the good people of Home Instead provided for my day. Extraordinary.

Harold

5

June 26, 2022

I am a current client of this provider

I'm using Home Instead - North Platte, NE. They come to my home a couple of times a week and take care of me. I've been using them for close to five years now. My wife had them for a couple of years and then when she passed, they took on me and kept on me. They clean the floors, the bathroom, kitchen, they vacuum and mop, they do my laundry, and whatever I need done. The caregiver is very good. Billing and scheduling are very good. I'm very satisfied with them and they really seem to want to please you.

Shelley Hoffmaster

5

March 12, 2022

Other

Home Instead is taking care of my father with dementia. This agency is very easy to work with. The caregivers are amazing and do everything possible to let him live his best life with his disease. I feel like I can call and let them know any concerns or problems I may have and they do their best to fix it.

Pam

5

September 25, 2021

I am a current client of this provider

My caregiver is wonderful, caring, and very hardworking. She has been with me for about 2-1/2 years. Her being here helps me both physically and mentally. I hope she never leaves. Everyone should be as caring as she is. She's special.

ReviewerFC083021B

5

September 1, 2021

I am a current client of this provider

My father is using Home Instead. They've been really good and I don't have anything to complain about. The help they've given has been good.

ReviewerFC083021C

5

September 1, 2021

I am a current client of this provider

My wife is a client of Home Instead. The caregivers give her good care and they're here to see when she has to go to the bathroom or something like that and take care of that. They do housecleaning and they do whatever she needs is done. They don't give any meds. There isn't any med that she takes during the time that they're here. They make sure that if she has to go to the bathroom, she's clean and everything like that. They come from 1:00 to 5:00 in the afternoon and we have dinner at noon and I get supper after they leave. They don't do meals, but it's very important that they be here because there are things that I have to do. We're on a farm, so there are things that I have to do on the farm. I can't really leave my wife and so it's very important that somebody is here, so that I can do some of these other things that I need to get done. They communicate with me and they know that if I'm not available, they can talk to our daughter who is 200 miles away.

Doris

3

August 13, 2021

I am a current client of this provider

Bad communication. Never told us about time of visit changes to help us.

Mary

5

August 13, 2021

I am a current client of this provider

Amber has been so supportive and helpful. We have been so thankful for her help.

Tomasa

5

August 12, 2021

I am a current client of this provider

Mom really enjoys being with Cathie, she helps mom with her needs. Cathie makes my mom walk the hall which she needs to do. But overall, the aides are all great with her.

Reviewer#EM0806B

5

August 12, 2021

I am a current client of this provider

My dad wants to say, we love Rachel! She is so personable, but also very professional. She makes my dad feel very at ease. We are starting to feel like she is becoming family. She just knows exactly what to do and like I said, puts my fears at ease and also my dad.

Carolyn

5

May 25, 2021

I am a current client of this provider

We liked everyone who helped take care of mom. In-fact, they seemed like family. They were very personal and helped in every way possible. I will recommend them to anyone who needs care.

Donna

4

May 5, 2021

I am a current client of this provider

I'm using Home Instead and most of my caregivers are very good at what they do. I've had quite a few of them, and they have all done quite well. Most of them are knowledgeable, and I've had 34 or 35 different ones. I've been using them since November 2020.

Chris and Steve

5

March 25, 2021

I am a current client of this provider

Home Instead is very accommodating regarding our care needs and the staff is so caring that they feel like part of our family.

E. Joel

5

December 8, 2020

I am a current client of this provider

Professional staff. Caring attitude toward client. Works well with family of client. Provided solution to meds.

Dave.

5

November 20, 2020

I am a past client of this provider

Tammy has been a big help. She has been a good homecare caregiver. I can't say anything bad about her. She is great. I don't know how I could have made it without her. She doesn't work there anymore. I quit using Home Instead Senior Care. I don't really need help anymore. They're all great people that I've ever met in my life. They're great. The billing was all great.

Wilbur

5

November 19, 2020

I am a current client of this provider

Slightly unhandy to have no communication outside of home, but it works. Jennifer has become a dear friend. We love her dearly and looked forward to seeing more of her. However, Wilbur is recovering from pneumonia in hospital and will enter care home.

Elaine

5

October 6, 2020

I am a past client of this provider

She saw needs I didn't realize. Very satisfied with helpful, kind, caring person - Dorothy. Others also touched my heart.

Vickie

5

September 10, 2020

I am a past client of this provider

Kim and Debbie were a wonderful team coordinating their work to keep the house well-maintained, cook meals and help with Marion's personal hygiene. They enabled him to stay in his home where he most wanted to be. My father-in-law was in their care the last 2 years prior to his death. My mom also had great help from Home Instead.

Eldor

5

September 6, 2020

I am a past client of this provider

I can't say enough about the caregivers the last 2 to 3 years, making it possible for dad to stay at home near friends and family. Very unique people we all cared about!

Janet

5

April 7, 2020

I am a current client of this provider

Linda and Katie sees that I am taken care of. She helps in my home with everything. I was overwhelmed before Home Instead came. Thank you.

James

5

February 10, 2020

I am a current client of this provider

Wonderful organization. Excellent help, especially, Ms. Cari.

Beverly

5

February 7, 2020

I am a current client of this provider

Erica does a wonderful job. She always has a smile on her face. Goes above and beyond for my mother. My mom enjoys when Erica is here during the week. When my mother is sad, Erica always has a way to make her smile.

Ellen

4

October 14, 2019

I am a current client of this provider

Gary feels very comfortable with Chris, that is most important to me. She is always very kind.

Paul

5

October 9, 2019

I am a current client of this provider

Great team! Excellent communication. They really care about the well being of their clients and it shows.

Tamara

5

July 15, 2019

I am a past client of this provider

I want to highly praise the caregivers who go professionally, gently, and lovingly care for my mom, Jackie, of Cambridge Nebraska, prior to her death in January 2018. Janine H. and Amanda F. were great! Linda from the office was also superb and met all our needs!

Ron

5

June 19, 2019

I am a current client of this provider

We are very pleased with Linda from McCook and her caregiver, Natalie. Thank you so much for the service.

Ruzicka

5

March 31, 2019

Other

I have really appreciated the genuine care for my Mom with Alzheimer’s. Even though Mom doesn’t understand or carry on conversations they treat her and talk with her like she can. They have gone above and beyond to provide services when we needed them. As a nurse I am pretty particular about my moms care. Home Instead has proven their abilities and have helped me trust that they are giving her the best care when I can’t be there!

Lorraine

5

November 28, 2018

I am a current client of this provider

Very pleased with all my caregivers. I have recommended this company to others.

Gerald

5

November 28, 2018

I am a past client of this provider

Janine was an outstanding housemaid and was very satisfied with her work. Highly recommend her.

Rhonda

5

September 28, 2018

I am a past client of this provider

Home Instead has provided quality care for our mother for over three years. She has now moved to a higher level of care. While she was living in her own home, my brother and I felt confident she was in good hands. Thanks to Home Instead.

Lynda

5

September 27, 2018

I am a current client of this provider

Home Instead provides friendly, personalized, professional care for my father. They are responsive to his needs in a hardworking, timely manner and I would recommend this service to anyone for senior care.

Carol

5

September 20, 2018

I am a current client of this provider

Kathy B. is outstanding. Ellen (Annie) does not trust many, but is comfortable with Kathy. She has been a blessing to both of us. I live 4 hours away, but Kathy gives me peace of mind knowing she's there.

Candace

4

August 31, 2018

I am a current client of this provider

In general, they do a very good job.

Kim

5

August 31, 2018

I am a current client of this provider

I am/we are very happy with the in-home care and services the mom receives. Mom has a special relationship with Rachel, one of the caregivers, and we are so thankful for her kind and caring nature.

Steve

5

July 31, 2018

I am a current client of this provider

Home Instead (North Platte, NE) provided my mother with both health care (assistance with dressing and bathing) and companionship for more than a year, as she transitioned from independent living to assisted living, to nursing home care. The attentiveness and dedication of Home Instead staff greatly enhanced Mom's quality of life.

Teresa

5

July 20, 2018

I am a past client of this provider

I am so grateful that Home Instead was there for my dad and our family in his last days. The girls were all very kind and helpful. We knew his time was short and it was so relaxed to have caring people at home with him. Thank you so much. I have recommended you to others.

Wynetta

5

June 15, 2018

I am a past client of this provider

Home Instead in North Platte was so helpful in setting up care for my Mother in her home. The owner was so kind and caring in understanding Mom's needs, and finding the best gals to help Mom in her home. The care and support given Mom also helped our Dad. Highly recommend.

Karla

4

February 16, 2018

I am a current client of this provider

She is very helpful. Doesn’t have to be told what to do; sees it and does it. Prompt! Open to suggestions.

Katherine

5

February 1, 2018

I am a past client of this provider

I was very satisfied with the care my Mom received from her caregivers. I always had good communication with them. My weekly visits I would leave a note for the caregivers about doing this or that for mom. Not once did I get the impression they felt I was coming off as a "Bossy Daughter". I really appreciated receiving a text every Tuesday with a list of supplies for mom. That helped me a lot. I will always be thankful that Home Instead caregivers helped me keep my mom in her own home as long as we could.

Christine

5

January 30, 2018

I am a current client of this provider

Really enjoy the services she is offered and enjoy Rachel. This company allows her to pay and stay in her home. I have never had any complaints and would recommend Home Instead Senior Care to anybody.

Rick

5

December 29, 2017

I am a current client of this provider

Merry Christmas Allison and Jessica. Awesome people! You are difference makers in my life.

Dave MT

5

June 28, 2017

I am a past client of this provider

I am very grateful for the caring and effective service provided to my mother, and the personsal engagement of the individuals who stopped by tom see her everyn day.

four eyes

5

June 21, 2017

I am a current client of this provider

If I am not able to do a lot of things that I did in the past, she is always willing to help me.

Jim581284

5

February 18, 2017

I am a past client of this provider

Pat was a blessing to my father on his final months of his life. She went above and beyond, coming to see him in the hospital after his fall. Thank you so much on behalf of our family for the help with our father.

Patricia267768

5

October 27, 2016

I am a current client of this provider

Wonderful gals! They were always friendly and cheerful. Always eager to help.

Shannon H

5

August 31, 2016

I am a past client of this provider

My father was an amazing man who worked hard and cared deeply for his family. His final wish was to stay in his home till the end. Home Instead helped grant his wish with their amazing care. I am forever grateful.

Neva M

5

August 30, 2016

I am a current client of this provider

I appreciate the log that our caregiver gives after every visit. She writes down what they did and what their conversations consisted of. This include special comments he makes that mean so much to our family. His memory is failing, but he knows a nice lady comes to visit him.

Kay062620

5

July 29, 2016

I am a past client of this provider

All of the staff at North Platte Home Instead from Mary Jo and Steve, all the caregivers, and the ladies who answered the phone, were just wonderful. Personable, professional, punctual, and skilled -- all of them.

Kimbra531646

5

July 29, 2016

I am a past client of this provider

A big Thank You to Kayla for assisting me getting all his care set up. She was great to work with and really cared about my dad. Samatha that actually works with clients was awesome for my dad. She took excellent care of my dad. Steve heads everything for this office and he was so great too, to work with too,

Tracy Rupp

5

February 26, 2016

I am a past client of this provider

The care that my mom received was awesome. They always tried to work with my schedule so I could keep my job during the day. If there was a care provider that my mom clashed with, they found someone else. That only happened once. We were very pleased how they cooked, cleaned and exercised my mom. They helped with bathing and read to her. All in all, I give them an A+.

Wina

5

March 8, 2013

I am a current client of this provider

Home Instead is doing an excellent job. We're very happy with them. Mom is 88. They help her clean the house, the nooks and crannies, they help her run loads of laundry because it's downstairs. They've been very personable. Joan, from the office, is always available when I have questions. They do have a little extra touch and they always have time to talk if I have a concern.

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Services and Amenities of Home Instead - North Platte, NE in North Platte, Nebraska

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead franchise office is independently owned and operated.

Range of services

  • Companion Care
  • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping

About Home Instead - North Platte, NE in North Platte, Nebraska

Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

What You Need to Know About Home Instead

  • Founded in 1994 in Omaha, Nebraska
  • More than 1,000 locations in over 10 countries around the world
  • Offers in-home personal care, nursing care, dementia care and companionship for seniors
  • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
  • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
  • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

What Home Care Services Does Home Instead Provide?

Personal Care Services

With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

  • Help with mobility, including standing, grooming, walking, and getting in and out of bed
  • Medication reminders
  • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
  • Grocery shopping and assistance with other errands
  • Light to moderate housekeeping assistance, including laundry
  • Transportation to and from appointments or visits with loved ones
  • Regular companionship

Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

Alzheimer’s and Dementia Care

Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

  • Assistance in establishing a stable daily routine
  • Meal preparation
  • Positive reinforcement
  • Assistance with social skills
  • Transportation to and from appointments, errands, and visits with loved ones

Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

Hospice Support

When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

Meal Prep & Home Helper

Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

Transportation

Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

Companionship

Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

What People Are Saying About Home Instead

Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

How Much Does Home Instead Charge for Home Care?

Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

Who Should Consider Home Instead?

Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

How to Get Started with Home Instead

Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

Map of Home Instead - North Platte, NE

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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