"Non medical care in home for two elderly gentleman, providing personal care and light housekeeping services. Care provider is genuine and caring with strong work ethic. Excellent rapport established with clients. Agency liaison has been great to work with."

"As a (now former) customer, my recommendation: Do. Not. Hire. Hired RAH mid July this year to provide weekend help (2 hrs. a day Saturday and Sunday) for my 93 year-old father. Care staff overall were good, but had issues with showing up late (30-60 min.) a couple of times, and no-shows on 3 different occasions, That’s a problem, but the real issue is the "management individual" who did father’s intake / scheduled staff / oversaw care personnel, etc, and apparently is the "main man" for the Iowa City franchise. This past Saturday (Sept. 20 2025) care person was a no-show. Texted "management individual" to let him know person never showed up; an hour later left him a voice message wanting to know why this was still happening, and wanting a call back. After texts back and forth over the next 2 hrs, Fred then called me and dropped every F-Bomb at me he could come up with. Trying to answer a question he’d asked, I was told to “Shut the **** up, I’m talking”, was told that he (Mgmt) “did me a ****ing favor” getting help in for my father and the hours he was billing, then said “We’re done with you and your ****ing dad, so **** you!” and he hung up. RAH is still in possession of an entry fob to my dad’s apartment complex, which I texted "Mgmt" afterward he was to return by 9AM Monday (9-22-25), or this would become a police matter. "Mgmt’s" actions and response are well beyond non-professional, and don’t belong in the care industry at all. I’ll be contacting the Right at Home main office Monday morning regarding "Mgmt’s" behavior, and filing a complaint on the RAH Iowa City franchise with the Iowa State licensing body overseeing in-home care companies Monday. Iowa City police have also be contacted on recovery of the entry fob, as it wasn't returned to me in the time stated."

Home care Agency Home care Tailored to Fit Your Needs

"Brian is very good. He has very good workers. He would team you up with people that he would use himself. I'm very pleased with him. I had other agencies before and I didn't care for them. Brian's price is very reasonable and he'll work with you. They're cheaper and they'll send you workers that care. I just started using their service. I just used them twice and it's excellent. The caregivers worked hard and they were here on time. They're very respectful people. They help me go shopping to the grocery store. Everything is good with the caregivers. I wouldn't have it any other way because when you don't like them you just tell them and you'll get rid of them. Then just move on with somebody else. I haven't had that problem with Griswold as I had with other agencies. You tell them a certain time and they're there. "

"Superior Care Iowa is absolutely the best. All the caregivers are loving, respectful and professional. Superior Care Iowa customizes care for each individual. The caregivers come into my home so we can observe them with my mother. My mother is 95 years old and we ask for her to be stimulated as well as taken care of physically. She can't see much so it is a challenging task. Each caregiver has a little different approach but everyone has fun with it and my mother smiles every day! In addition to our observations, I have had comments from her hairdresser and her chiropractor about how great the staff is with her. To top it off, everyone at Superior Care Iowa understands the needs of the family as well. That attitude starts at the top with Susan, the owner. I can't say enough good things about Superior Care Iowa "