SYNERGY HomeCare East Haven

Ann S_30

I like that they eyeball the client, and we know every day if he is doing well or not. They will help with catheters, and it's less on his plate. I like the fact that they are always available and try to substitute someone when the aid isn't available.

Provider Response

Denis C_1

It is very good. They help with bathing and they help entertain her. They also help with prepping meals and they offer companionship. I have been with them for three years, the care that has been provided to us has been very good. We are very happy with the caregivers they have given us. The only thing is the cost, but that does not reflect the care they provide.

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Nicole P_6

They work hard to avoid any gap in his coverage. They have excellent aides.

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Louis S_5

They keep him company, which he likes. They also tend to his needs. They are very pleasant and they do a good job.

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Jim J_12

The caregiver is pleasant and non-judgmental. I like the accessibility. I can call anytime and they have an administrative assistant.

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Walton W

The agency does what she needs to have done. The agency is helpful and responsive.

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Linda H_67

It was helpful that they took care of all of his personal care. I liked that everyone was very friendly, and helpful.

Jennifer R_7

They are flexible. It has a huge impact. They are very responsive.

Erin M_9

They cared for her. She is doing much better. Everything she needed was given to her.

Provider Response

Anonymous_1717679387

The agency helps me get around my house. I like that the agency provides caregivers that are on time.

Frank S_21

They help her take showers. They are easy to get a hold of.

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Crystal M_5

With them being here to take care of my mother, I can go do things by myself. They are always able to fill needs that pop up for me.

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Stephenie P

She enjoyed the caregiver Melanie. They met us and they were terrific, the aide takes care of my mom well and is terrific.

Sheryl S_6

I like not having to be worried while they are caring for my mother. They have been incredible responsive to our needs; they are compassionate as well.

Provider Response

Julien P

I've been fortunate enough that I have a good worker. Until now, the last link of the chain is very good. I would like to see improved that whenever I call the office to get a call back in a timely matter.

Provider Response

Anonymous_7615

It depends on the caregiver that is here. They could be more helpful when they are at the house.

Provider Response

Bernie G

We have liked all the aides. The caregivers help him with his daily needs. I like that the owners met with us initially instead of just taking a call and sending someone. They understood our needs and concerns.

Patricia M_51

They're there the majority of the time, and they're very good. They're very good communicators. They try to make things easier.

Dolores M_8

They made my life much easier with the care they provided. I liked how professional they were and polite. They followed up with me very well.

Laura L_13

One of our caregivers has been amazing and keeps them going. They are inconsistent, some caregivers are way better than others.

Deborah O_2

It couldn't be any more of a positive experience. Their flexibility and responsiveness are very specific to our specific requests. I like this agency because I feel comfortable speaking to them, they listen well, respond well, and are flexible.

Mark P_10

They've been accommodating to my needs. I would appreciate it if they would give us a warning further in advance to let me know when the caregiver can't make it.

Lisa S_34

We couldn't operate without them. They have made a huge impact; these caregivers are like family to us. They are very attentive to your needs and I feel that they really understand what caregivers go through.

Provider Response

Anonymous_6170

The provider helped with making sure the caregiver was there. I liked the agency because they made sure I received the service I asked for.

Provider Response

Amelia S_2

They've helped me with mobility. I like everything. I don't know what they can improve.

Provider Response

Robbi B

They are consistent with people. Margaret is easy to work with and the girls provided have been good people. Staffing has been an issue since COVID.

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Sandy A_2

They have provided me with excellent aides. They have good people. They are professional.

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Anthony S_12

They need more compatible staff members. They could use more staff consistency.

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Sarah V

The services provided have been flexible, willing to find good care for her based on her needs. The agency is flexible and has sent a great caregiver.

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Francoise N

I am able to go shopping and my business when they are here. I like having them here. When someone is there I don't have to do those things that are time-consuming. They are very helpful, they come when we need them and we can change days if necessary.

Provider Response

Cathi G

It eliminates the worry about my father getting up in the morning and about his safety. There is excellent communication from the coordinator when you have any requests. They are very good at follow up.

Provider Response

Anonymous_4565

They should provide better training. They should do some research and hire some better aides.

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Tony L

They help me the most with driving me to doctor appointments. I like that they are very personable and are always on time.

Provider Response

Peter R_2

I only used them the one time that I needed someone to take care of my mom. They answer the call when I need them without any questions.

Provider Response

Ralph C_5

It has been helping my dad. I know that there is someone there to interact with him. They need to improve the communication.

Greg A_1

She does things that I cannot do myself, and that is a world of help. She is always on time. I like the home health aide and her work ethic.

Anonymous_2143

The quality of the cooking is something I still have not been able to get to the point of them being outstanding. They are pretty flexible.

Anonymous_1969

It gave us peace of mind and it gave him better health. They were very flexible.

Paul B_12

They take care of my mother. They are responsible, and I have had a good experience.

Lilia T

I do not have to worry about my mother, even though I live far away. It provides peace of mind. I am always in touch with the couple that run it. The caregivers that they choose are selected properly for my mother. They give good attention to detail.

Dean B_1

They are here for two hours every week, and they are pleasant. They help with my cleaning. They are reliable and fast. They are smart. I don't have any problems.

Michael S_14

She mainly needs help with showers right now, and they do a good job. My mom really enjoys working with the person that comes over, and they were quick to start service with us.

Barbara B_5

They made things easier for me, such as the food and taking care of the house. They did things that were exhausting for me. In the beginning, it was very important for me and my husband. It lets him do other things rather worrying about me. They are flexible and responsive to my loved one's needs.

Marjorie W_1

They are good people. I would not be as well off as I am now without them. They are great. They work very hard at trying to please me.

Mark E_1

Having full time care for my father has been relaxing for both my brother and I. I would tell others that they are courteous and friendly, both owners and employees.

John T

They help with the bathing and dressing. They have tried to cooperate to us and we are very happy with it.

Walter H

The services ensure that I have a lot less work to do by myself. They are very personable, accommodating people that do a good job providing us with care.

Sherry C_5

They've picked the right caregiver for my mother, and they communicate well with me. They always call in to check up. I used to do everything myself, but now I don't have to worry about going to work and having problems with my mother.

Andrea E

My loved one is very disabled and can do very little for himself. I think if we didn't have SYNERGY HomeCare, he would have to go to a home. My mother, who is the primary caregiver, is also elderly.

Neil a

SYNERGY HomeCare has a good quality of service provided by their caregiver. It's excellent. SYNERGY HomeCare makes my life easier by giving me peace of mind that my mother is being taken care of.

Marcie D

I would recommend SYNERGY HomeCare because I think that their willingness to take on a tough client is great, and I appreciate their flexibility and work ethic. The caregivers care about the client. I just got off the phone with Margaret! She coordinates everything for me.

Twyla S

SYNERGY HomeCare tries to accommodate me the best that they can, and the people that work for them are very compassionate. It is easier for me to work and do the things that I need to do because of the services from SYNERGY HomeCare.

Skip K

SYNERGY HomeCare has good people who are personable, young, warm, vivacious, and they don't sit around and wait to be told to do something. The service makes it so I don't have to be over with the client three or four times a day and I don't have to worry about her.

Diane S_6

Everyone that has come to care for my mom has been great. The owners are upfront and honest. I like the reason why they started the business. The services allow me to work. They do the things that I should not be doing.