SYNERGY HomeCare East Haven

Offers Home Care

40 Reviews
Call (800) 973-1841
SYNERGY HomeCare East Haven (800) 973-1841
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Reviews of SYNERGY HomeCare East Haven

40 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare East Haven

January 11, 2022

By Sandy A_2

I am a current client of this provider

They have provided me with excellent aides. They have good people. They are professional.

Provider Response

Thank you so much for this positive review. It is good to know the contribution we provide to the improvement of the quality of our clients lives.

September 25, 2021

By Michelle B_17

I am a current client of this provider

They go to the store so that I don't have to and she calls the client so he can get exactly what he wants. I think the care is pretty good and they go to the store for us. They have had times that they couldn't get someone here.

Provider Response

Thank you Michelle for those kind words. It is unfortunate that there is so much turnover in home care no matter how well the caregiver's needs are met. I am glad to hear that your dad is comforted with the service.

August 03, 2021

By Anthony S_12

I am a current client of this provider

They need more compatible staff members. They could use more staff consistency.

Provider Response

Anthony I researched your uncle's schedules and I discovered that he has had 10 caregivers since Oct 2019. 5 of those caregivers were simply a fill in for when the regular caregiver was unavailable, for which we sought your approval before doing so. The current caregiver has been there since Jan 15/2021. We do not have any control over caregivers who move on or move away, and do our best to maintain a consistent caregiver/client relationship.

July 01, 2021

By Sarah V

I am a current client of this provider

The services provided have been flexible, willing to find good care for her based on her needs. The agency is flexible and has sent a great caregiver.

Provider Response

Thank you Sarah. It was very kind of you to post a review. I am pleased that we have been able to alleviate the concerns you had with past caregivers and that your work schedule is not impacted with concerns for your mother.

May 07, 2021

By Francoise N

I am a current client of this provider

I am able to go shopping and my business when they are here. I like having them here. When someone is there I don't have to do those things that are time-consuming. They are very helpful, they come when we need them and we can change days if necessary.

Provider Response

Thank you so much for your comments. It is always gratifying to know that we are having a positive effect on the lives of those we serve.

April 21, 2021

By Cathi G

I am a current client of this provider

It eliminates the worry about my father getting up in the morning and about his safety. There is excellent communication from the coordinator when you have any requests. They are very good at follow up.

Provider Response

Thank you so much Cathi for those words of appreciation. At SYNERGY that is what we strive for, peace of mind.

February 03, 2021

By Anonymous_4565

I am a current client of this provider

They should provide better training. They should do some research and hire some better aides.

Provider Response

I'm sorry that I cannot answer this review specifically, but generally we have computer based modules for training which deal with topics like HIPPA, infection control, and elder abuse. If a caregiver has to deal with a specific disease state we will give them extra training to be better equipped to understand and deal with their clients issues. As far as hiring we look at an applicants resume first, then do a phone screening, and then do a Zoom interview. Prior to COVID we had the applicants physically demonstrate some skills such as transfers, using a gait belt, repositioning, and other daily activities of living skills. Now we have them describe their actions verbally.

August 31, 2020

By Cheryl C_5

I am a current client of this provider

They need to be more reliable. They would need to improve their continuity. There are all these different people coming in, sometimes they don't come in or they are late.

Provider Response

We thank you for your review, and do work hard to maintain continuity with clients. There are times when caregivers are limited and we need to work with what is available. We also won't send a caregiver we feel would not be compatible with the job or client.

May 21, 2020

By Tony L

I am a current client of this provider

They help me the most with driving me to doctor appointments. I like that they are very personable and are always on time.

Provider Response

Thank you for the kind words Tony. Hopefully MD's will start seeing patients again and we can spend time with you again.

March 24, 2020

By Peter R_2

I am a past client of this provider

I only used them the one time that I needed someone to take care of my mom. They answer the call when I need them without any questions.

Provider Response

Thank you Peter we did for you what we would do for anyone else, including your 4:30AM telephone call.

February 07, 2020

By Jennifer R_7

I am a past client of this provider

She had their services for about six months and without them, she would've been in the hospital or dead. They definitely enabled her to stay at home safely. They were very responsive, compassionate, and always available when I needed them.

December 12, 2019

By Ralph C_5

I am a current client of this provider

It has been helping my dad. I know that there is someone there to interact with him. They need to improve the communication.

October 17, 2019

By Greg A_1

I am a current client of this provider

She does things that I cannot do myself, and that is a world of help. She is always on time. I like the home health aide and her work ethic.

September 26, 2019

By Emily K_3

I am a current client of this provider

They always have someone readily available, and it allows me not to take off time from work when my kids don't have school. I think they need consistency of care. I had two people from them, and one was amazing and the other was definitely not.

July 18, 2019

By Anonymous_2143

I am a current client of this provider

The quality of the cooking is something I still have not been able to get to the point of them being outstanding. They are pretty flexible.

June 26, 2019

By Anonymous_1969

I am a past client of this provider

It gave us peace of mind and it gave him better health. They were very flexible.

May 30, 2019

By Paul B_12

I am a current client of this provider

They take care of my mother. They are responsible, and I have had a good experience.

April 24, 2019

By Lilia T

I am a current client of this provider

I do not have to worry about my mother, even though I live far away. It provides peace of mind. I am always in touch with the couple that run it. The caregivers that they choose are selected properly for my mother. They give good attention to detail.

January 10, 2019

By Dean B_1

I am a current client of this provider

They are here for two hours every week, and they are pleasant. They help with my cleaning. They are reliable and fast. They are smart. I don't have any problems.

December 17, 2018

By Michael S_14

I am a current client of this provider

She mainly needs help with showers right now, and they do a good job. My mom really enjoys working with the person that comes over, and they were quick to start service with us.

November 12, 2018

By Barbara B_5

I am a past client of this provider

They made things easier for me, such as the food and taking care of the house. They did things that were exhausting for me. In the beginning, it was very important for me and my husband. It lets him do other things rather worrying about me. They are flexible and responsive to my loved one's needs.

October 29, 2018

By Marjorie W_1

I am a current client of this provider

They are good people. I would not be as well off as I am now without them. They are great. They work very hard at trying to please me.

September 26, 2018

By Mark E_1

I am a current client of this provider

Having full time care for my father has been relaxing for both my brother and I. I would tell others that they are courteous and friendly, both owners and employees.

July 19, 2018

By John T

I am a current client of this provider

They help with the bathing and dressing. They have tried to cooperate to us and we are very happy with it.

May 25, 2018

By Walter H

I am a current client of this provider

The services ensure that I have a lot less work to do by myself. They are very personable, accommodating people that do a good job providing us with care.

April 18, 2018

By Sherry C_5

I am a current client of this provider

They've picked the right caregiver for my mother, and they communicate well with me. They always call in to check up. I used to do everything myself, but now I don't have to worry about going to work and having problems with my mother.

December 18, 2017

By Andrea E

I am a current client of this provider

My loved one is very disabled and can do very little for himself. I think if we didn't have SYNERGY HomeCare, he would have to go to a home. My mother, who is the primary caregiver, is also elderly.

December 13, 2017

By Neil a

I am a current client of this provider

SYNERGY HomeCare has a good quality of service provided by their caregiver. It's excellent. SYNERGY HomeCare makes my life easier by giving me peace of mind that my mother is being taken care of.

November 14, 2017

By Marcie D

I am a current client of this provider

I would recommend SYNERGY HomeCare because I think that their willingness to take on a tough client is great, and I appreciate their flexibility and work ethic. The caregivers care about the client. I just got off the phone with Margaret! She coordinates everything for me.

July 20, 2017

By Twyla S

I am a current client of this provider

SYNERGY HomeCare tries to accommodate me the best that they can, and the people that work for them are very compassionate. It is easier for me to work and do the things that I need to do because of the services from SYNERGY HomeCare.

July 20, 2017

By Skip K

I am a current client of this provider

SYNERGY HomeCare has good people who are personable, young, warm, vivacious, and they don't sit around and wait to be told to do something. The service makes it so I don't have to be over with the client three or four times a day and I don't have to worry about her.

June 20, 2017

By Diane S_6

I am a current client of this provider

Everyone that has come to care for my mom has been great. The owners are upfront and honest. I like the reason why they started the business. The services allow me to work. They do the things that I should not be doing.
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About SYNERGY HomeCare East Haven

Our goal is for you and your loved ones to feel that you are safe and secure in your own home environment. That any challenges you have to remaining in your home will be alleviated by our caregivers. That your independence and dignity will be maintained and that you can continue to live your life on your own terms.

For more information about this agency, please fill out the contact form on this page and visit the agency's website here:

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Services and Amenities of SYNERGY HomeCare East Haven

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Homemaking/Housekeeping/Transportation

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.


  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Bank Ach

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: HCA.0001043
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SYNERGY HomeCare East Haven

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