SYNERGY HomeCare East Haven

Verified

Julien P

I've been fortunate enough that I have a good worker. Until now, the last link of the chain is very good. I would like to see improved that whenever I call the office to get a call back in a timely matter.

Provider Response

Frank S_21

I don't live in the same state, so it has helped to know that someone is there three or four days a week, and my mother likes the company, and I know that things are getting done that need to get done. I like that Synergy has good people, they are well run, the lady that takes care of my mom is very good. If everyone else is like her, it would be a ten.

Provider Response

Anonymous_7615

It depends on the caregiver that is here. They could be more helpful when they are at the house.

Provider Response

Bernie G

We have liked all the aides. The caregivers help him with his daily needs. I like that the owners met with us initially instead of just taking a call and sending someone. They understood our needs and concerns.

Crystal M_5

They provide somebody when I need them. They are very easy to work with.

Provider Response

Gina C_3

I like that everyone has been nice and giving her showers. The only issue that I have is on the days that the aide calls out, I am expecting someone here at eight-thirty in the morning. They are not able to get someone here because I have to work.

Ann P_15

It's so good for us. The personalized attention has been helpful. They report back to us in a very warm way. It's not like talking with a computer, but very cordial and warm. They are unique. Not everybody provides these services. They are rare and excellent. We got the services that we needed.

Patricia M_51

They're there the majority of the time, and they're very good. They're very good communicators. They try to make things easier.

Dolores M_8

They made my life much easier with the care they provided. I liked how professional they were and polite. They followed up with me very well.

Laura L_13

One of our caregivers has been amazing and keeps them going. They are inconsistent, some caregivers are way better than others.

Ann S_30

The fact that I know the caregivers are there means we don't have to be worried about Peter. Gordon and the other folks in the office are very responsive to questions and concerns. The caregivers are also responsible.

Deborah O_2

It couldn't be any more of a positive experience. Their flexibility and responsiveness are very specific to our specific requests. I like this agency because I feel comfortable speaking to them, they listen well, respond well, and are flexible.

Tarya S

The agency has scheduled me for another day to get their services. The agency could give me a different medication because it doesn't always work.

Provider Response

Mark P_10

They've been accommodating to my needs. I would appreciate it if they would give us a warning further in advance to let me know when the caregiver can't make it.

Lisa S_34

We couldn't operate without them. They have made a huge impact; these caregivers are like family to us. They are very attentive to your needs and I feel that they really understand what caregivers go through.

Provider Response

Anonymous_6170

The provider helped with making sure the caregiver was there. I liked the agency because they made sure I received the service I asked for.

Provider Response

Amelia S_2

They've helped me with mobility. I like everything. I don't know what they can improve.

Provider Response

Robbi B

They are consistent with people. Margaret is easy to work with and the girls provided have been good people. Staffing has been an issue since COVID.

Provider Response

Sandy A_2

They have provided me with excellent aides. They have good people. They are professional.

Provider Response

Anthony S_12

They need more compatible staff members. They could use more staff consistency.

Provider Response

Sarah V

The services provided have been flexible, willing to find good care for her based on her needs. The agency is flexible and has sent a great caregiver.

Provider Response

Francoise N

I am able to go shopping and my business when they are here. I like having them here. When someone is there I don't have to do those things that are time-consuming. They are very helpful, they come when we need them and we can change days if necessary.

Provider Response

Cathi G

It eliminates the worry about my father getting up in the morning and about his safety. There is excellent communication from the coordinator when you have any requests. They are very good at follow up.

Provider Response

Anonymous_4565

They should provide better training. They should do some research and hire some better aides.

Provider Response

Cheryl C_5

They need to be more reliable. They would need to improve their continuity. There are all these different people coming in, sometimes they don't come in or they are late.

Provider Response

Tony L

They help me the most with driving me to doctor appointments. I like that they are very personable and are always on time.

Provider Response

Peter R_2

I only used them the one time that I needed someone to take care of my mom. They answer the call when I need them without any questions.

Provider Response

Jennifer R_7

She had their services for about six months and without them, she would've been in the hospital or dead. They definitely enabled her to stay at home safely. They were very responsive, compassionate, and always available when I needed them.

Ralph C_5

It has been helping my dad. I know that there is someone there to interact with him. They need to improve the communication.

Greg A_1

She does things that I cannot do myself, and that is a world of help. She is always on time. I like the home health aide and her work ethic.

Emily K_3

They always have someone readily available, and it allows me not to take off time from work when my kids don't have school. I think they need consistency of care. I had two people from them, and one was amazing and the other was definitely not.

Anonymous_2143

The quality of the cooking is something I still have not been able to get to the point of them being outstanding. They are pretty flexible.

Anonymous_1969

It gave us peace of mind and it gave him better health. They were very flexible.

Paul B_12

They take care of my mother. They are responsible, and I have had a good experience.

Lilia T

I do not have to worry about my mother, even though I live far away. It provides peace of mind. I am always in touch with the couple that run it. The caregivers that they choose are selected properly for my mother. They give good attention to detail.

Dean B_1

They are here for two hours every week, and they are pleasant. They help with my cleaning. They are reliable and fast. They are smart. I don't have any problems.

Michael S_14

She mainly needs help with showers right now, and they do a good job. My mom really enjoys working with the person that comes over, and they were quick to start service with us.

Barbara B_5

They made things easier for me, such as the food and taking care of the house. They did things that were exhausting for me. In the beginning, it was very important for me and my husband. It lets him do other things rather worrying about me. They are flexible and responsive to my loved one's needs.

Marjorie W_1

They are good people. I would not be as well off as I am now without them. They are great. They work very hard at trying to please me.

Mark E_1

Having full time care for my father has been relaxing for both my brother and I. I would tell others that they are courteous and friendly, both owners and employees.

John T

They help with the bathing and dressing. They have tried to cooperate to us and we are very happy with it.

Walter H

The services ensure that I have a lot less work to do by myself. They are very personable, accommodating people that do a good job providing us with care.

Sherry C_5

They've picked the right caregiver for my mother, and they communicate well with me. They always call in to check up. I used to do everything myself, but now I don't have to worry about going to work and having problems with my mother.

Andrea E

My loved one is very disabled and can do very little for himself. I think if we didn't have SYNERGY HomeCare, he would have to go to a home. My mother, who is the primary caregiver, is also elderly.

Neil a

SYNERGY HomeCare has a good quality of service provided by their caregiver. It's excellent. SYNERGY HomeCare makes my life easier by giving me peace of mind that my mother is being taken care of.

Marcie D

I would recommend SYNERGY HomeCare because I think that their willingness to take on a tough client is great, and I appreciate their flexibility and work ethic. The caregivers care about the client. I just got off the phone with Margaret! She coordinates everything for me.

Twyla S

SYNERGY HomeCare tries to accommodate me the best that they can, and the people that work for them are very compassionate. It is easier for me to work and do the things that I need to do because of the services from SYNERGY HomeCare.

Skip K

SYNERGY HomeCare has good people who are personable, young, warm, vivacious, and they don't sit around and wait to be told to do something. The service makes it so I don't have to be over with the client three or four times a day and I don't have to worry about her.

Diane S_6

Everyone that has come to care for my mom has been great. The owners are upfront and honest. I like the reason why they started the business. The services allow me to work. They do the things that I should not be doing.