They should provide better training.
They should do some research and hire some better aides.
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Reviews of SYNERGY HomeCare East Haven
Home Care Reviews for SYNERGY HomeCare East Haven
February 03, 2021
I am a current client of this provider
October 08, 2020
I am a current client of this provider
The most helpful part of the services is the really loving and consistent caregivers.
I like that Gordon spend a lot of time understanding what the situation was. He also followed up and came out and made sure that there weren't any issues. I felt really safe with his choice of caregivers.
Provider Response
Thank you Sarah. It was very kind of you to post a review. I am pleased that we have been able to alleviate the concerns you had with past caregivers and that your work schedule is not impacted with concerns for your mother.
August 31, 2020
I am a current client of this provider
They need to be more reliable.
They would need to improve their continuity. There are all these different people coming in, sometimes they don't come in or they are late.
Provider Response
We thank you for your review, and do work hard to maintain continuity with clients. There are times when caregivers are limited and we need to work with what is available. We also won't send a caregiver we feel would not be compatible with the job or client.
May 21, 2020
I am a current client of this provider
They help me the most with driving me to doctor appointments.
I like that they are very personable and are always on time.
Provider Response
Thank you for the kind words Tony. Hopefully MD's will start seeing patients again and we can spend time with you again.
March 24, 2020
I am a past client of this provider
I only used them the one time that I needed someone to take care of my mom.
They answer the call when I need them without any questions.
Provider Response
Thank you Peter we did for you what we would do for anyone else, including your 4:30AM telephone call.
February 07, 2020
I am a past client of this provider
She had their services for about six months and without them, she would've been in the hospital or dead. They definitely enabled her to stay at home safely.
They were very responsive, compassionate, and always available when I needed them.
January 30, 2020
I am a current client of this provider
I like the people who own it.
December 12, 2019
I am a current client of this provider
It has been helping my dad. I know that there is someone there to interact with him.
They need to improve the communication.
October 17, 2019
I am a current client of this provider
She does things that I cannot do myself, and that is a world of help. She is always on time.
I like the home health aide and her work ethic.
September 26, 2019
I am a current client of this provider
They always have someone readily available, and it allows me not to take off time from work when my kids don't have school.
I think they need consistency of care. I had two people from them, and one was amazing and the other was definitely not.
August 19, 2019
I am a current client of this provider
They could lower their prices.
I don't think they use the web portal well enough.
July 18, 2019
I am a current client of this provider
The quality of the cooking is something I still have not been able to get to the point of them being outstanding.
They are pretty flexible.
June 26, 2019
I am a past client of this provider
It gave us peace of mind and it gave him better health.
They were very flexible.
May 30, 2019
I am a current client of this provider
They take care of my mother.
They are responsible, and I have had a good experience.
April 24, 2019
I am a current client of this provider
I do not have to worry about my mother, even though I live far away. It provides peace of mind.
I am always in touch with the couple that run it. The caregivers that they choose are selected properly for my mother. They give good attention to detail.
January 10, 2019
I am a current client of this provider
They are here for two hours every week, and they are pleasant. They help with my cleaning.
They are reliable and fast. They are smart. I don't have any problems.
December 17, 2018
I am a current client of this provider
She mainly needs help with showers right now, and they do a good job.
My mom really enjoys working with the person that comes over, and they were quick to start service with us.
November 12, 2018
I am a past client of this provider
They made things easier for me, such as the food and taking care of the house. They did things that were exhausting for me. In the beginning, it was very important for me and my husband. It lets him do other things rather worrying about me.
They are flexible and responsive to my loved one's needs.
October 29, 2018
I am a current client of this provider
They are good people. I would not be as well off as I am now without them.
They are great. They work very hard at trying to please me.
September 26, 2018
I am a current client of this provider
Having full time care for my father has been relaxing for both my brother and I.
I would tell others that they are courteous and friendly, both owners and employees.
July 19, 2018
I am a current client of this provider
They help with the bathing and dressing.
They have tried to cooperate to us and we are very happy with it.
May 25, 2018
I am a current client of this provider
The services ensure that I have a lot less work to do by myself.
They are very personable, accommodating people that do a good job providing us with care.
April 18, 2018
I am a current client of this provider
They've picked the right caregiver for my mother, and they communicate well with me. They always call in to check up. I used to do everything myself, but now I don't have to worry about going to work and having problems with my mother.
December 18, 2017
I am a current client of this provider
My loved one is very disabled and can do very little for himself. I think if we didn't have SYNERGY HomeCare, he would have to go to a home. My mother, who is the primary caregiver, is also elderly.
December 13, 2017
I am a current client of this provider
SYNERGY HomeCare has a good quality of service provided by their caregiver. It's excellent. SYNERGY HomeCare makes my life easier by giving me peace of mind that my mother is being taken care of.
November 14, 2017
I am a current client of this provider
I would recommend SYNERGY HomeCare because I think that their willingness to take on a tough client is great, and I appreciate their flexibility and work ethic. The caregivers care about the client. I just got off the phone with Margaret! She coordinates everything for me.
July 20, 2017
I am a current client of this provider
SYNERGY HomeCare tries to accommodate me the best that they can, and the people that work for them are very compassionate. It is easier for me to work and do the things that I need to do because of the services from SYNERGY HomeCare.
July 20, 2017
I am a current client of this provider
SYNERGY HomeCare has good people who are personable, young, warm, vivacious, and they don't sit around and wait to be told to do something. The service makes it so I don't have to be over with the client three or four times a day and I don't have to worry about her.
June 20, 2017
I am a current client of this provider
Everyone that has come to care for my mom has been great. The owners are upfront and honest. I like the reason why they started the business. The services allow me to work. They do the things that I should not be doing.
About SYNERGY HomeCare East Haven
Our goal is for you and your loved ones to feel that you are safe and secure in your own home environment. That any challenges you have to remaining in your home will be alleviated by our caregivers. That your independence and dignity will be maintained and that you can continue to live your life on your own terms.
For more information about this agency, please fill out the contact form on this page and visit the agency's website here: http://www.synergyhomecare.com/agencies/ct/east-haven/ct07/
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Services and Amenities of SYNERGY HomeCare East Haven
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Homemaking/Housekeeping/Transportation
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Bank Ach
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: HCA.0001043
