Spirit Walk-in Tubs Product Review

Best for Safest Step Height

Spirit Walk-in Tubs allow seniors to enjoy bathing again, thanks to unique design features and the company’s emphasis on making their tubs comfortable, safe and easy to use. Spirit has been voted the Best for Safest Step Height because of a patent-pending 0-2.5-inch entryway height. This is the lowest threshold in the industry and is designed to help seniors who have advanced mobility problems that make it difficult to clear the higher threshold of other walk-in tubs.

Spirit Tubs is a small company with a big reputation in the walk-in tub industry. Based in St. Charles, Missouri, the company has nearly a decade of experience helping seniors find enjoyment in bathing again. They have 14 tub designs, each of which is designed for comfort and safety. Along with the extra-low threshold, Spirit Walk-in Tubs also feature grab bars, slip-resistant seats and flooring, and easy-to-use locks for seniors with limited dexterity. Seniors can choose from soaker tubs or those that come with additional features such as hydrotherapy or heating systems. Spirit tub installers service a 125-mile radius around St. Louis, Missouri, but the company also has a network of installation providers scattered across the country.

Its small size and localized business range make it difficult to find a specific price range for Spirit Walk-in Tubs. Research indicates that these tubs typically have a price range between $6,000 and just under $11,000, including the cost of installation. As with other senior products, the cost of a walk-in tub can vary widely due to the size and style of the tub chosen, as well as the upgrade features included with the tub, such as hydrotherapy, bidet jets, aromatherapy or an ozone sanitation system.

Spirit’s walk-in tubs may also vary due to differences in the cost of installation. For example, it may cost more to install in bathrooms that require many structural modifications to the existing space.

Spirit Walk-in Tubs have a diverse range of styles to fit consumers with special needs, from seniors with advanced mobility issues to those who want more customization options than other companies may offer. Spirit has a number of features that make its walk-in tubs appealing to seniors.

All-Inclusive Pricing and Warranty

Spirit Walk-in Tubs vary widely in cost, and seniors will have to call the customer service department to find out a specific price because the company doesn’t provide that information online. However, the cost is all-inclusive and counts the cost of the tub, shipping and installation together. Spirit offers a full lifetime warranty on their tubs and faucet sets, and a 5-year warranty on the motors. This warranty also covers labor costs, making it one of the most generous warranties available in the industry.

Unique Design Features for Safety and Strength

Seniors who experience difficulty passing through the high thresholds of other walk-in tubs will find Spirit tubs a refreshing change. The entryway is at maximum 2.5 inches high, a huge difference between the average height of 6 inches. The company is able to use this design because of a unique construction design that utilizes a seven-layer gel-coated fiberglass shell, rather than an internal frame, which serves to increase the tub’s sturdiness.

Excellent Customer Service and Attention

Spirit is a small, local company that caters to its customers. Part of the reason they don’t include the cost of their tubs online is to encourage consumers to call directly and speak with their customer service team. Seniors can also communicate through an online submission form if they would like further information. It isn’t unusual to speak directly with the management, as the company believes in keeping well-connected with its customers.

Good Range of Customization and Upgrade Options

Spirit Walk-in Tubs come standard with certain comfort and safety features, in addition to their low threshold height. Every tub is equipped with:

• Easy-to-use locks
• An ADA-compliant seat of 17 inches
• Grab bars
• A smooth anti-slip floor and seat

Seniors who want to add additional features to their tubs can upgrade with the following:

• Water/air jets
• Aromatherapy
• Colored LED lighting
• Ozone sanitation system

Seniors With Advanced Mobility Issues

Seniors with MS, diabetes or other chronic illnesses who might have difficulty entering and exiting even a standard walk-in tub will find the extra low threshold of Spirit Walk-in Tubs beneficial. Additionally, the non-slip floor and seating area and ADA-compliant seating make it much safer for seniors to sit and bathe without the worry of slipping or straining to stand up from a lower seat.

Seniors Who Prefer Personalized Attention Through the Buying Process

Some consumers prefer to have an advanced support system they can depend on for advice and information when trying to choose the best walk-in tub for their needs. Spirit Walk-in Tubs has a small but dedicated customer service team that enjoys working with seniors to provide the right walk-in tub with the best features to match what they want. The line of communication is always open, and the company is also great at adding value to their purchases by offering discounts on other products with a walk-in tub purchase.

Reviews indicate that seniors enjoy the personal care they receive from the company and the friendly customer service team that won’t settle for anything less than their happiness. Some seniors are disappointed that the purchase and installation area is so small, but the company does have a network of installers across the country to accommodate as many seniors as possible.

As for the tub design, features and quality, seniors seem to be impressed at the simple design differences that make Spirit Walk-in Tubs so helpful for those who need more mobility assistance. In general, seniors appreciate the variety of upgrades available, including the massaging water and/or air jets.