Caring.com
Caring.com

The Free Senior Living Advisors

(800) 558-0653

Jitterbug Smart2 Phone Review - Hero Image

Jitterbug Smart2 Phone Review

Date Updated: July 28, 2025

Written by:

Rachel Lustbader

Rachel Lustbader is a writer and editor with a background in healthcare and technology. Her work has been published on websites including HealthCare.com, BiteSizeBio.com, BetterHelp.com, Caring.com, and PayingforSeniorCare.com. She studied health science and public health at Boston University.

Both of Rachel’s grandmothers had very positive experiences in senior living communities, and Rachel saw firsthand the impact that kind, committed caregivers and community managers can have on seniors’ and their family members’ lives. With her work at Caring, Rachel hopes to help other families find communities, caregivers, and at-home products that benefit elderly loved ones and make life less stressful for family caregivers

More than 900,000 people rely on the dependable performance of GreatCall products. Launched in 2006, GreatCall is a California company that provides Jitterbug phones, including the Jitterbug Smart2, to elderly adults across the nation. In 2018, Best Buy acquired GreatCall, but the Jitterbug brand remains under the control of GreatCall.

What is the Jitterbug Smartphone?

Many seniors want the features of a smartphone without the confusing interface and hefty price tag associated with many modern devices. The Jitterbug Smart2 addresses this issue with a simple smartphone that contains the features seniors want and need. Subscribers can call or text loved ones, take photographs with a 13MP camera, surf the internet and monitor healthy habits with this popular phone. The buttons are large and easy to press, and there’s a designated button for emergencies, so seniors can quickly call for assistance.

Prices vary from approximately $20 to $60 based on the number of texts, minutes and data that seniors use on a monthly basis. This price range is on the low side when compared to smartphones, including Androids and iPhones, from other companies. Elderly adults can request unlimited text and data plans if they plan to use the Jitterbug Smart2 often, which may help them cut down on usage costs over time.

In today’s hectic world, family members and friends don’t always have time to visit loved ones in person. Whether they call the grandkids each weekend or text words of inspiration to friends, the Jitterbug Smart2 helps seniors stay connected across the nation. Discover all the perks associated with the Jitterbug Smart2 below, so you can decide if this device provides the features and costs that suit your lifestyle and budget.

Jitterbug Smart2 Medical Alert System Features

Many seniors choose a medical alert system for 24/7 monitoring in case of falls or other emergencies, but the Jitterbug Smart2 phone provides other safety solutions. As with medical alert systems, Smart2 users can request emergency help with the press of a button; however, they can also request locksmith services and roadside assistance when needed. The Jitterbug Smart2 phone also helps elderly adults manage their life with brain games, weekly wellness calls and MedCoach. MedCoach lets seniors know when it’s time to request a prescription refill, and it also helps them remember when to take medications each day.

Seniors can share photos of their new haircut or home decor with faraway friends thanks to the Smart2’s 13MP camera, which captures crisp, vibrant pictures. The camera includes a flash function, so seniors can snap pics in dimly lit environments.

Jitterbug Smart2 phones are not waterproof, so seniors should keep their phones away from tubs, pools and sinks. The phone’s battery dies after approximately 10 hours of moderate use, but the Smart2 comes with a charger.

Subscribers who prefer talking over texting can take advantage of the Jitterbug Smart2’s voice-to-text feature. Conversation flows naturally thanks to the loud speakers on this senior-friendly smartphone, and the device is suitable for seniors who have hearing aids.

Jitterbug Smart2 Plans

Monthly Smart2 plans start at $19.99, but rates increase as you add texts, minutes and data. Jitterbug Smart2 subscribers who want unlimited texts, minutes and data should select the $59.99 monthly plan. Less expensive plans are available for seniors who prefer to talk rather than text, and a package that offers unlimited voice calls costs $20 per month. Texting packages start at $3 per month for 500 texts, and unlimited texting requires a $15 investment for the month.

Emergency health services are available on a three-tier plan, and prices range from $19.99 to $34.99 per month.

Jitterbug Smart2 Device Information and Pricing

The Jitterbug Smart2 has a one-time device fee of $149.99, plus fees for shipping and activation. After that, expect to pay for minutes, texts and data based on your usage trends. Unlimited minute, text and data packages are available for $40 per month. Unlimited texting costs $15 per month, and unlimited talking and texting costs $20 per month.

There are no cancellation fees for the Jitterbug Smart2, and you can test drive the device for up to 30 days with no commitment. Long-term contracts aren’t required for subscribers, so prices are based on monthly usage. Equipment protection is available for less than $5 per month as well as the cost of a deductible.

The Jitterbug Smart2 is a smartphone from GreatCall that introduces seniors to technology via a simple, user-friendly layout. Seniors can practice snapping selfies with the 13MP camera or capture photographs of pets and grandchildren. A list-based menu lets seniors explore features and options without scrolling through a screen filled with app icons. The phone is Bluetooth compatible, so seniors can pair it with ear buds or use it to control compatible wireless devices.

The Jitterbug Smart2 phone costs $19.99 to $59.99 per month. The price varies depending on which minute, text and data package you choose.

Many golden-agers enjoy the convenience of keeping in touch with a Jitterbug Smart2 phone, but this device isn’t without flaws. Consider the benefits and disadvantages of this Jitterbug smartphone before you choose it over the Jitterbug Flip or a competitor’s device.

Jitterbug Smart2 Pros:

  • Generously sized display makes texting and Web browsing easy
  • Loud speaker for effective communication
  • 13MP camera with flash for selfies or group photos
  • List-based layout helps seniors quickly find what they need
  • Features are geared toward elderly adults
  • 24/7 access to health services from professional medical providers
  • Brain games enhance memory skills and cognitive development
  • Customizable packages for text, talk and data
  • Nationwide availability for locations with Verizon Wireless access
  • GreatCall is a U.S.-based company

Jitterbug Smart2 Cons:

  • The company advertises a long-lasting battery, but some seniors complain that it dies quickly
  • Device is not waterproof
  • Not ideal for seniors who aren’t tech savvy
  • Some seniors may feel overwhelmed by all the subscription options

The Jitterbug Smart2 is a highly rated smartphone geared toward elderly adults who enjoy modern technology with a simple interface. This device has an emergency button, so seniors can contact help day or night, but some elderly adults may prefer the simplicity of a medical alert system or the Jitterbug Flip.

Seniors who want to chat with loved ones, schedule their own medical appointments and browse social media sites typically enjoy the Smart2, but it isn’t right for every elderly adult. Before you invest in the Jitterbug Smart2, take some time to explore the pros and cons of similar devices so you can make an informed decision.

Other Top Medical Alert Systems

Best for Customer Service
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2019/01/BayAlarmNew.jpg

Bay Alarm Medical

  • Starts at $19.95
  • In-Home, Mobile GPS, & Smartwatch Options
  • Free Shipping + Free Month on Select Plans
See Packages
Most Affordable In-Home System
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2019/02/MobileHelp.png

MobileHelp

  • Starts at $19.95
  • Free Lock Box
  • No Landline Required
Best for Seniors Who Don’t Want to Wear a Pendant
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2021/04/aloe_care_plans.jpg

Aloe Care

  • Starts at $24.99 monthly + one-time equipment fee
  • In-home and mobile devices available
  • Hands-free system with motion detection
Editor’s Choice
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2019/01/MedicalGuardian-1.jpg

Medical Guardian

  • Starts at $29.95
  • Free Shipping & Lock Box
  • Caring.com Special: 1 Month Free
Best Value
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2021/04/medicalalert.com-in-home.jpg

MedicalAlert

  • Starts at $18.28
  • Up to 800 Feet of Range
  • Starting Fee as Low as $0
Best Standalone Mobile App
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2019/01/BMALifeFone-768x520.jpg

LifeFone

  • Starts at $29.95
  • Up to 1,300 Feet of Range
  • Starting Fee as Low as $0
Best Hands-Free System
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2020/10/GetSafe.png

GetSafe

  • Starts at $24.95
  • 1,000 Feet of Range
  • Monthly Fall Detection At Just $10/mo
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2019/01/MedicalCareAlert.jpg

MedicalCareAlert

  • Starts at $29.95
  • Up to 1,000 Feet of Range
  • Monthly Fall Detection At Just $10/mo
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2019/01/BMAResponseNow.jpeg

ResponseNow

  • Starts at $29.95
  • Up to 500 feet of range
  • No Intial Fees
https://dlyhjlf6lts50.cloudfront.net/app/uploads/2022/08/lifenet-falldetection.png

Lifenet

  • Starts at $29.95
  • Up to 1,000 feet of range
  • Free fall detection for mobile device
See PackagesRead Our Review
Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy

  • Do Not Sell My Personal Information


© 2025 Caring, LLC. All rights reserved.