Serenity at Briarcrest

ReviewerFC052826A

I got to Serenity at Briarcrest, and there was nobody in the front. I looked at the facilities, and it's not even close to what my friends need. I was not impressed. It felt dark and heavy. I waited until someone came, then I sat and chatted with them. They only had a showing unit available. I asked important questions because my friends have always been involved in music. I asked things like, can they play their instruments, and we're talking about recorders, violins, and cello. The response was, "Well, we don't think so because the neighbors might complain, and these people complain a lot." I was just like, no. This atmosphere was horrible. The actual apartment itself was very nice. I didn't see any other tenant other than this one gentleman who was sitting outside his door with his dog in the little courtyard area. There really weren't people out and about socializing. There was no one in any of the open space rooms, and this was the middle of the afternoon. It felt very dead. The upkeep was good, although the one tenant that I met ran into an emergency when the toilet was overflowing in her daughter's unit, but the maintenance person answered the call right away. Even though he was on his lunch break, he answered the call. I think it's also because it's a slightly older facility, so stuff is going to happen. From the response to her level of distress, it was very fast.

Marva W

Rooms are spacious but old. Neighbors are nice. Staff is terrible. Not a good place for your loved ones.

Kerry

I toured Serenity at Briarcrest. What I like about it is the security of the mailboxes inside. The model that I saw was very clean. The people were nice. It's a talkative community. Everybody's a community there. It's a great place. They look out for each other there. The staff was very nice, and they were just over the top. The rooms they showed me were nice.

Randall

I put a deposit down. I didn't dislike anything. I was comfortable with the people and the apartments they showed me. It was great. It's an older place, but it's clean. I liked the staff. We communicated right off. The floor was spotless, and the walls were clean. There wasn't dust everywhere. It was nice. Even the apartment that they showed me that needed some work done in it was spotless. It was great. It was not very bright in the entry, but surprisingly it had a friendly atmosphere. That's where they make up for it, the greeting at the counter. The rooms were great. They're good-sized rooms.