1200 Brookridge Circle, Atlantic, IA 50022
4.8
(6 reviews)
"Heritage House has been very responsive to my mother's needs. The facility is very nice, as are the other residents and staff. We appreciate the care that my mom is receiving, but she has been there before for a short period of time for rehabilitation therapy, and had a very good experience too, so there was no hesitation in returning because of that positive experience she had. She is in a one-bedroom apartment, and the floor plan is very nice. It works well for her even though she's visually impaired. I'm not as familiar yet with all the activities because of COVID, and that has changed because of the pandemic. However, they were very responsive in giving all the residents their COVID vaccine. This has enabled them to have very, very few cases of COVID, and for the residents to once again be able to dine together while maintaining social distance, and visitors to be able to come in with the only requirement of being masked, just being careful, and following social distancing practices. This makes the residents not feel so isolated as many communities have and still do. We saw that as a real positive thing for our mother because she is an extremely social person. She loves being in a community, and she has many friends there. The nurses, CNAs, and the dietitian that I've interacted with have all been nice and pleasant, along with the marketing team and the community relations person. They have tried very, very hard to continue with the activities. Although they are very expensive, and it's not available for all of the communities, overall, we've had excellent experience at the Heritage House."
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