St Monica Manor

2509 SOUTH FOURTH STREET, Philadelphia, PA, 19148

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Reviews of St Monica Manor

Overview of Ratings

15 Reviews

October 16, 2015

By Dara215

I am a friend or relative of resident

Thought this place might have improved from yrs of poor word of mouth but sadly not. The pros are that is has been nicely updated furnished & fairly clean. They have some fine nurses who are attentive pleasant but for the most part esp other than day shift the later shifts & weekends are inept lazy non attentive. My husband who had a leg cast w/no walker for 2 days had no one answer his call bell for days then find out that the call bell was turned down @ front desk for DAYS! The food is atrocious u can get better at a homeless shelter..dried up stuff overcooked soups where u you play game find the lentil or split pea! they forget when u ask for something, they dont bring right order @ meals, they seem to be on a low budget things u ask for they are out of be it personal items or food, soda etc they dole out everything like misers. Some nurses or asst. down right nasty is not super busy floor for rehab i can see if it was. Just today i had to go myself and find footies as they gave him size Sm for a man w/size 9/12 foot so got piss poor excuses till i found a way to get a pair from other they COULD NOT DO not paid to do it. Hubby said he almost sliped with half footie off.. no assistance early on ..on his most scariest days..esp on night off shifts. Would not send anyone here unless they get it together..i would hate to see how neglected those who do not have visitors which by the way they are VERY VISITOR UNFRIENDLY..its is not in a area where u can go across the street to grab a bite to eat or drink it's a good walk yet there is not one vending machine for a candy bar nor coffee soda in this pathetic place..i guess the idea is to not have visitors like if no one is there they can't see the goings on. Oh i was just got a call after 10 days in there nurse walked in my guys room to ask if he needed assistance to go to Bathroom!?? no read his chart but he did need assistance when the call bell was shut off first 3 days..tyvm!!

September 14, 2015

By Satfva

I am a friend or relative of resident

Do not take your loved ones to St. Monica's especailly to the St. Edwards section.The staff there have no compassion for the patients under their care. My stepfather was there for 3 months and he sufferd greatly. A stroke victim, on the 3rd day there I found the begginings of a bedsore on his heel. That morning I go to perform his a.m. cared around 7:30 ; I find him in a twisted position with his affected leg under him, later that evening I found the sore. The staff is rude and I was not allowed in the room, his caregiver to be, when peforming ADL to the point of them locking the door. I can go on, however I am hoping others get the picture. Please, do not send your loved ones to St. Monica's unless they can care for themselves. I give it a 1 because the survey does not permit a zero rating.

August 31, 2015

By Moore Sar

I am a friend or relative of resident

Since the new owners from New York took over ,the care has declined along with the food, no water or ice, towels and wash cloths. So sad. It was such a caring place.

August 30, 2015

By AT2015

I am a friend or relative of resident

My mother did not receive proper care at this facility. She was neglected on a daily basis. During her stay, she contracted bed sores, infections, and viruses. DO NOT put your loved one at this facility. The staff is over-worked and short-handed. This doctor was not available for information or consultation after dozens of requests.

June 19, 2015

By person who cares still

I am a friend or relative of resident

If your loved one needs any attention from a nurse,or can not do for themselves , then this place is not for them !! My mother was there for 3 days and she got a very bad rash all over her body , the nursing staff is very slow my mom was unable to breath and no one was around to help I had to get the oxygen tank for her myself because the one they gave her was broke !! The cna bro7ght my moms wheel chair back after another resident used it but never cleaned it after the orher person till i saod , did you clean it and she said no but i guess i will !! Really !!! They were not equipped to tske my mother but did anyway and that is why my mother was admitted to icu !! The nurse didnt tske her vitals or her tempature this dsy or she would of known my mother was 8n bad shspe , oxygen level in 30s heart rate threw the roof but pulse,low very low , took her forever to call dr and 911 to get her to the hospital !! Also there were patients asking for help and there was 1 nurse on the floor af 30 patients !! The food is horrible !! The place looks nice other then that it's horrible !! So irritated with the staff !!

February 19, 2015

By Mary102772450

I am a friend or relative of a resident

My father had to go to rehabilitation that he just got out of yesterday. The name of the facility is St Monica Manor. My experience with this facility is not good. The facility itself is just bad all the way around. It's just terrible. They didn't take care of him. He fell four times while he was there. The food was terrible. The rehabilitation itself was OK. But where he stayed and sleeps, he was always wet, and he always has dirty pants and laying on it for hours and hours. My sister and I had to go there every day to make sure. It was just bad. The food was horrible, and we never let him eat there anymore. The staff needs more training, and they need more staff. We have a lawsuit right now because my father fell and fractured his elbow. It took fifteen hours to get him to the hospital. He is always wet, and they never check on him. They just let him lay in the bed all time. It was terrible, so we brought him home.

June 07, 2011

By Anonymous10

Visited this facility

The staff goes above the call of duty. I have witnessed staff purchasing resident dunking donuts for breakfast. The staff also responds quickly to the calls of residents. The building is being remodeled and rooms are soon going to be more private. Most rooms are four residents to a room now, but soon they will two residents a room. The staff is very friendly. And the nurses are very helpful when asking questions.
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Features of St Monica Manor

Medicare (ratings last updated: 01/24/18)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 395558
  • Ownership Type: Government State
  • Date Certified: 01/01/2018


  • Resident Capacity: 180

About St Monica Manor

St Monica Manor is a nursing home in Philadelphia, PA that provides patients with skilled nursing care as well as private or shared accommodations. Contact St Monica Manor for more details on housing, services, and rates.

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