West Suburban Nursing & Rehab Center

311 EDGEWATER DRIVE, Bloomingdale, IL, 60108

Reviews of West Suburban Nursing & Rehab Center

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July 25, 2013

By Concerned for loved one

I am a friend or relative of resident

Horribly neglectful lack of care. Care plans not followed. Average nurse/CNA response time was 2 -3 HOURS. My relative had a bad bed sore, was hospitalized for sepsis 4 times during the 9 months at this facility before I could transfer him elsewhere. His muscles contracted to an extreme degree due to a failure to perform simple therapy mandated in his care plan. It has taken over a year at a better facility to return his muscles to their normal positions (ie straighten his legs). Reeked of urine, feces; my relative was soiled on every nearly every visit. Oxygen was not on his face. I would not send my worst enemy's dog to West Suburban.

July 24, 2013

By Rosesarentred

I am a friend or relative of resident

Friendly staff but lacks staffing. 2 CNA’s to 35+ residents. Long hallways. A bed , nightstand and closet and maybe some room for visitors to sit comfortably.

December 19, 2011

By Social Wk Care Mngr

I visited this facility

This is a large facility that has a good number of resident with significant medical and care needs. It is situated a few blocks off the main road in a quiet, safe suburban neighborhood. There is not much real designated outdoor space however. The interior of the building is fairly well maintained and appropriately decorated though it has an institutional feel overall. The main level and each floor has common areas that can be full often due to the large number of residents. The hallways are long as each floor so that rooms far from the nurses station are truly pretty far, though this is hard to avoid in facilities of this size and type. Rooms are generally shared though some private rooms are available. Size of rooms is average, with not too much space for personal items or storage. Some rooms do have windows with views of trees while others look into the parking lot. The food is somewhat lackluster overall though some meals can be surprisingly good. Direct care varies some, with some long term staff who are very skilled and commited and other staff who are new and turn over frequently. There can be long wait times to get assistance depending on how busy staff is at a given time Historically the facility has been willing to manage very ill residents who may not be accepted at other facilities, which can make it a choice for families of the very ill who plan to be at bedside and overseeing care.
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Features of West Suburban Nursing & Rehab Center

Medicare (ratings last updated: 06/16/17)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 145333
  • Ownership Type: For Profit Corporation
  • Date Certified: 05/01/2017


  • Resident Capacity: 259

About West Suburban Nursing & Rehab Center

West Suburban Nursing & Rehab Center is a nursing home in Bloomingdale, IL that provides patients with skilled nursing care as well as private or shared accommodations. Contact West Suburban Nursing & Rehab Center for more details on housing, services, and rates.

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