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Reviews of Brookdale Broadway Mesa | Independent Living
unpleased August 08, 2014
I am a friend or relative of resident
The place is clean, and the food is good, but the staff is terrible! The tour was wonderful with Kelly, but after moving my father in, it has been nothing but headaches for two months! The billing was messed up, the meds were allowed to run out 3 times, and they are a complete mess! The staff was very unhelpful about these problems, and were very rude! I have not had my calls returned, and they have not told the truth on several occasions. They simply want to pass the buck and blame someone else for their mistakes! The main office in Seattle were actually very polite and helpful, but this place is terrible!
Wmurphy September 17, 2013
I am a friend or relative of resident
I have a patient that stays in this facility. He came to me trying to call his driver (damion). I called the number that is on the card that states call for pick up. No one was there to answer. After three calls I decided to go online to look for the number. I found a number online but it was disconnected. This man is in his 80s and should not have to figure out how to get a hold of his driver to return to his home. This was Unacceptable
leezee July 06, 2011
I visited this facility
My mother and I toured Merrill Gardens because at the time we were touring quite a few facilities as my mother was beginning to get concerned about her health and ability to do everything on her own.
She'd suffered a stroke and wanted to just ""have a look around"". We spent months touring multiple facilities. A co-worker of mine told me about Merrill Gardens because her father lived there.
It was a Thursday morning when we arrived and were instantly blown away by the entrance area to schedule an appointment to tour the apartments. I'm not sure if I can mention names, so let's just call her Anne, the front desk receptionist and office gal.
What a friendly person! Reminded me of one of those people you meet and feel like you've known forever.
This facility does offer more than simply assisted living, but because we were there for that aspect only, that is the area's I paid the most attention to. Darling apartments! Bushes outside every window and benches.
Very clean and kept up. My mother had a choice of three soon-to-be available places and she loved one of the corner one's. Outside her window was a cast iron table with four chairs. She's still as active as she can possibly be so she liked the idea of having her own area.
Another thing we both really liked was the fact that their dining room was always open. There are no ""set in stone"" mealtimes. Whenever you're hungry, just as if you were at your own house, you get something to eat. Merrill Gardens offers this same thing. You can eat on your schedule and not have to worry about missing a mealtime.
My mom liked the fact that she was still independent yet if she needed help with anything, from laundry to bathing to medicine, she could receive it. She's a strong woman, a retired nurse and knows a lot about her conditions. In the event she'd need a procedure done and myself or one of my sisters could not be there, she liked how the staff at Merrill Gardens would be.
From Brookdale Broadway Mesa
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Features of Brookdale Broadway Mesa
Technology and entertainment
- Cable TV in resident's rooms
- Technology extra: Emergency call system
- Wi-fi in residents' rooms and shared areas
- Medication Management
- Physical therapy
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio apartments
- Companion suites: We do not offer companion suites
- Beauty/Barber shop
- Computer room
- TV room
- Parking for residents
- Transportation for residents (shuttle bus or similar)
- Shared space where residents can host parties
- Features extra: Library, Fitness room/Gym
- Some residents have in-room kitchenettes
- Meals in a shared dining room
- Some residents have in-room full kitchens (including oven, etc.)
- Dining extra: Open dining from 7am to 7pm
- Organized offsite activities (outings, etc)
- Religious services
- Wii sports competition
- Activities extra: Computer class
- Guests can attend meals
- Guests can stay overnight
- Ample parking for guests
- Laundry service for linens
- Private services
- Pets: Small pets allowed
- Minimum age: 62
- We help families understand VA benefits
Location of Brookdale Broadway Mesa
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