Kindred Living at Needham Heights

(10)
110 West Street, Needham, MA, 02494

Reviews of Kindred Living at Needham Heights


Overview of Ratings

4.3
10 Reviews

July 29, 2011

By Clinical Social Worker 7

I visited this facility

Avery Crossings, which is owned by Kindred, is the independent living and assisted living component of Avery Manor, which is a skilled nursing facility. It is set up like a cute little town, rather like Mayberry, and conveniently located right on a main street, with ample parking in the back. And right across the street is a park bench area with trees and a Starbucks, and many residents use that as a place to gather and socialize. The building was formerly an old factory, so it retains an interesting look and feel. The nursing home portion feels like a hotel"”and the assisted living unit is attached to that. There is no dedicated memory care. The nursing home section has recently improved, with an upgraded facility and new staff, but it still has a rather bad rap in the community with those who are not aware of the changes for the better. The rooms throughout are huge, bigger than at most places"”probably because of the unconventional space the facility is in"”and that works in its favor. There are also a number of different types of housing configurations available. The food is decent, with a lot of options offered daily. There are several common areas"”a sitting room, TV room, and a comfortable lunch spot with round tables in it. The organized activities include outings and music. Avery Crossings may be a good place for couple, even where one has memory impairment, if the other spouse is able to help provide care. One drawback: The staff members' communication is not great with outside care providers, and some of them don't seem that involved with the individual residents who may be in need of more care. A plus: Management seems willing to work out flexible arrangements for payments for care and housing. And there also are a couple rooms funded by Massachusetts Health"”a foster program that uses services from the community, based on income and need.

July 21, 2011

By SheilaGPranskyGCM

I visited this facility

Avery Crossing is an assisted living and independent living facility (but no memory care) attached to Avery Manor, which offers skilled nursing. I'm a geriatric care manager, and it's in my community, so I've been there many times. I've referred clients there, visited patients, and was just there last week. It's located in Needham Heights, on the commuter rail line, adjacent to the station, and close to shops, restaurants, banks, a grocery store. It's an excellent location. It's a converted factory, and the apartments are exceptionally large--with full galley kitchens, a bedroom, large living room, nice windows, and views. They're very comfortable. It's a large two-story building, though, so it can be hard to get around for those who aren't physically able to walk easily. The direct care staff is very good, but it can sometimes be hard to find the personal care assistants because of the layout. I've talked to several people who live there now, and they're quite happy with the care. The activities program is average. There's lots of interaction with the local community; the Needham Garden Club comes in, for example. But there's not a lot that's special beyond that. For the right resident, though, I'd rate it a 4.
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