Kindred Living at Needham Heights

110 West Street, Needham, MA, 02494

Reviews of Kindred Living at Needham Heights

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April 24, 2013

By caring8198

I am a friend or relative of a resident

My husband is now in a nursing home and he's very well taken care of at the Avery Manor. The environment is better than anything else that I've looked at. It's exceptionally clean, they have very caring personnel, wide corridors, excellent activity schedule, and wonderful meals.

November 19, 2012

By WWNeedham

I visited this facility

I had a very good experience with this assisted living provider. Albeit I was only taking a tour of the facility and not living there, I do remember extremely friendly staff, colorful and open environments, and modern decor. In the tour, we talked and played games with people living the facility. I remember being impressed with the outdoor area of the Avery, as well as the level of attention each resident was given by the nursing staff. The residents I interacted with seemed happy and alert, most likely due in no small part to the quality of the facility. I was surprised by the lack of the typical media portrayal of assisted living or nursing homes. Residents seemed genuinely happy, and were willing to partake in the activities we invited them to. I was also impressed by the level of independence the residents were given. They were given free roam of the entire facility, and could go as they please to the various reading rooms or entertainment rooms in the facility.

May 30, 2012

By minnie63

I visited this facility

Friendly staff, roomy and clean environment, great food!

July 29, 2011

By Clinical Social Worker 7

I visited this facility

Avery Crossings, which is owned by Kindred, is the independent living and assisted living component of Avery Manor, which is a skilled nursing facility. It is set up like a cute little town, rather like Mayberry, and conveniently located right on a main street, with ample parking in the back. And right across the street is a park bench area with trees and a Starbucks, and many residents use that as a place to gather and socialize. The building was formerly an old factory, so it retains an interesting look and feel. The nursing home portion feels like a hotel"”and the assisted living unit is attached to that. There is no dedicated memory care. The nursing home section has recently improved, with an upgraded facility and new staff, but it still has a rather bad rap in the community with those who are not aware of the changes for the better. The rooms throughout are huge, bigger than at most places"”probably because of the unconventional space the facility is in"”and that works in its favor. There are also a number of different types of housing configurations available. The food is decent, with a lot of options offered daily. There are several common areas"”a sitting room, TV room, and a comfortable lunch spot with round tables in it. The organized activities include outings and music. Avery Crossings may be a good place for couple, even where one has memory impairment, if the other spouse is able to help provide care. One drawback: The staff members' communication is not great with outside care providers, and some of them don't seem that involved with the individual residents who may be in need of more care. A plus: Management seems willing to work out flexible arrangements for payments for care and housing. And there also are a couple rooms funded by Massachusetts Health"”a foster program that uses services from the community, based on income and need.

July 21, 2011

By SheilaGPranskyGCM

I visited this facility

Avery Crossing is an assisted living and independent living facility (but no memory care) attached to Avery Manor, which offers skilled nursing. I'm a geriatric care manager, and it's in my community, so I've been there many times. I've referred clients there, visited patients, and was just there last week. It's located in Needham Heights, on the commuter rail line, adjacent to the station, and close to shops, restaurants, banks, a grocery store. It's an excellent location. It's a converted factory, and the apartments are exceptionally large--with full galley kitchens, a bedroom, large living room, nice windows, and views. They're very comfortable. It's a large two-story building, though, so it can be hard to get around for those who aren't physically able to walk easily. The direct care staff is very good, but it can sometimes be hard to find the personal care assistants because of the layout. I've talked to several people who live there now, and they're quite happy with the care. The activities program is average. There's lots of interaction with the local community; the Needham Garden Club comes in, for example. But there's not a lot that's special beyond that. For the right resident, though, I'd rate it a 4.
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Features of Kindred Living at Needham Heights


  • Minimum Rate: $5800/month
  • All Inclusive Rent

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments


  • Minimum Age: 55
  • Pets: Small Pets Allowed

About Kindred Living at Needham Heights

Our assisted living residences offer senior living services that are designed to help you live as independently as possible, enjoying our amenities and the peace of mind that comes with life in an assisted living residence.

What Makes Us Special

Over 92% of our portfolio, have been recognized by the American Health Care Association/National Center for Assisted Living as an award winning facility. Our efforts received national recognition when this center was named the recipient of an American Health Care Association (AHCA)/National Center for Assisted Living (NCAL) Bronze – Commitment to Quality Award.

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