Mill Run Rehabilitation Center & Assisted Living

3399 Mill Run Drive, Hilliard, OH, 43026

Reviews of Mill Run Rehabilitation Center & Assisted Living


October 26, 2011

By jenny59

I am a friend or relative of resident

My father was sent to Mill Run as a rehab patient post open heart surgery and it was one disaster after another. They recently opened a new wing purportedly geared toward rehab and the center had good reviews. However, it quickly became apparent that they had expanded without contracting the necessary staff. There were no guardrails on the bed and the first night my father fell out of his bed. The following morning, we arrived to find him in a urine-soaked bed, and hadn't been changed. They finally came on the second day to "evaluate" him for OT and PT, but we were so disgusted by the inadequate attention and care that we took him out on the third day. After the first night, when he fell out of bed, we stayed with him and our fears were confirmed: there only appeared to be ONE aid for the whole wing. No one came in to even check his temperature until 3:30 when he began moaning and I pushed the call button--he was soaking wet. They didn't have a schedule or proper charting for his medicine. They didn't even have his medicine until the afternoon of the day after he arrived--a full 24 hours later!! The charge nurse on the first night said she was giving him his sleeping medicine before I left; but the next day, the nursing supervisor admitted that they had not obtained ANY of his medicines. I could go on and on. The bottom line: DO NOT under any circumstances send anyone you love to this place. It is nothing but a dangerous warehouse.
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Photos of Mill Run Rehabilitation Center & Assisted Living

Features of Mill Run Rehabilitation Center & Assisted Living


  • Minimum Rate: $3875/month
  • All Inclusive Rent
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Features Extra: Urse On Site 24/7 Call Aide System In Rooms And Bathrooms

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi

Health services

  • Skilled Nursing
  • Hospice Care
  • Medication Management
  • Psychiatric Care
  • Nurse On Staff: Onsite 24/7
  • Pharma


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Health:
  • Overall:
  • Quality:
  • Staff:


  • Pets: Small Pets Allowed


  • State Licenses: 5279

About Mill Run Rehabilitation Center & Assisted Living

All the comforts of home...and more!

If you or your loved one is looking to combine the security of care with the comforts of home, The Gardens offer 36 spacious private assisted living suites.

Our professional staff provides services for those needing minimal assistance with daily living activities like bathing, dressing, grooming and medication management. You'll enjoy the privacy of your own suite, with the security of knowing help is there, if needed. At the Gardens, we focus on individual wellness, and encourage continued independence with a tailored plan of assistance provided by professional team members available 24-hours a day.

What Makes Us Special

Person-centered care refers to the practice of basing key daily care decisions on individual preferences. Each MacIntosh center has a committee of personnel and residents that routinely meet to discuss our programming and where they would like to see us expand. We believe that embracing a resident-centered model of long-term care changes the atmosphere for both residents and staff, which makes our centers better places to work and to live.

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Mill Run Rehabilitation Center & Assisted Living

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