Concierge Care - Jacksonville, FL

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Reviews of Concierge Care - Jacksonville, FL


Overview of Ratings

4.4
80 Reviews

November 10, 2017

By Linda M 553790

I am a current client of this provider

Concierge Care is reliable, efficient, friendly, and professional. The services make suggestions and help me out if I am in the middle of cleaning my mom up.

November 09, 2017

By Michelle C 552353

I am a current client of this provider

Concierge Care has been reliable for me. Concierge Care has made life better for me by giving me peace of mind because I know my husband is being taken care of.

November 08, 2017

By Donna H 552290

I am a current client of this provider

Concierge Care has good CNAs to take care of their clients. I trust the caregivers with my loved one and they do a good job.

November 06, 2017

By Rebecca S 550687

I am a current client of this provider

Concierge Care is a good company and and like other business, it is hard to find a consistent caregiver. The most helpful aspect of my services is that they are necessary to help me get through my day.

November 06, 2017

By Leona A 550433

I am a current client of this provider

Concierge Care is very good to me. Concierge Care's services have helped me in every way. The services allow me to stay at my house.

November 06, 2017

By Diana H 550428

I am a current client of this provider

Some of the Concierge Care caregivers are better than others. The services from Concierge Care have made life easier by providing my mother-in-law with a little bit more independence.

November 06, 2017

By Frank H 550423

I am a current client of this provider

Concierge Care supplies CNAs, their price is reasonable, and at times they are consistent. The downside is that caregivers can't show up last minute and they have to send a new caregiver. The services from Concierge Care have made life easier for me by handling my dressing, driving, bathing, and food.

November 06, 2017

By Laura T 550411

I am a current client of this provider

Concierge Care is a very reliable company, prompt, and their office staff has good customer service. The most helpful aspect of my mother's services is that they give me the ability to go out and take care of business while knowing she is being taken care of.

October 23, 2017

By David L 544631

I am a current client of this provider

Concierge Care's people seem to care. The most helpful aspect of my services is my caregiver helping to assist me to get around and out of bed.

October 20, 2017

By Deborah B 543785

I am a past client of this provider

Concierge Care is very caring and the caregiver was very sweet. She seemed to really rake care of my dad's problems. It made me feel good that dad was taken care of.

October 13, 2017

By Teresa L 539409

I am a past client of this provider

I would refer Concierge Care to others because they were quick to respond to our requests for help. The services provided by Concierge Care allowed me to not have to be around to watch my father.

October 11, 2017

By Clyde M 538504

I am a past client of this provider

I would tell my friends that Concierge Care was very helpful for us. The service gave me the knowledge that someone was looking after William so I did not have to be there 24 hours a day.

October 11, 2017

By Abraham S 538121

I am a past client of this provider

I'd tell people that Concierge Care has quality women who genuinely care. Concierge Care helped the most by giving support to my mother.

October 11, 2017

By Faith I 538053

I am a current client of this provider

I have no complaints with the service provided by Concierge Care. I know I can relax because there is someone there to look after my mother.

October 11, 2017

By Glenn M 537856

I am a past client of this provider

The caregivers that came were professionals and they did what they said they would do. It takes professionals to help out because I don't know what to do. They explained the services to me.

October 11, 2017

By Carroll B 537848

I am a current client of this provider

I would recommend Concierge Care because I'm very pleased with them. If I haven't had any problems, no one else should. Having Concierge Care for my husband benefits me because they have allowed me the freedom for me to do things, all while knowing that my husband was home and taken care of.

October 10, 2017

By Kathleen W 537615

I am a current client of this provider

Concierge Care is very understanding. Concierge Care gives me time to myself that I didn't get before.

October 10, 2017

By Dana L 537401

I am a past client of this provider

I would recommend Concierge Care because they seemed to do a really good job, and my mom was very satisfied with them. Concierge Care made life easier because their caregivers could run some errands, since my mom couldn't drive.

October 09, 2017

By Juan O 536778

I am a current client of this provider

Last time Concierge Care was here, my wife was sick and she felt she was being mistreated as she was moving slowly to the commode. I would not recommend Concierge Care to anyone. We had different people in the house and the last caregiver was not good.

October 09, 2017

By Sylvia L 536596

I am a past client of this provider

Concierge Care always provided a caregiver that was very competent. There was one caregiver that was new, so I had to train him. The services made my life better because I didn't have to worry about having a caregiver show up or not. If someone was going to be late, Concierge Care called me to let me know. I was relaxed when the caregivers were here because they did a great job. The caregivers cared for James better than I could have.

October 09, 2017

By Chris G 536594

I am a past client of this provider

Concierge Care is responsive and flexible. Concierge Care allowed me to know that the client was in good care.

October 09, 2017

By Brian O 536583

I am a past client of this provider

I would say that Concierge Care has helpful personnel. Concierge Care helped my father deal with the advance of Parkinson's. They helped him prepare with that, and what he needed help with most.

October 09, 2017

By Doug D 536582

I am a past client of this provider

The service from Concierge Care depends on the specific caregiver that comes, but we had a caregiver that did things very well. Concierge Care was here regularly and that helped us out.

September 27, 2017

By Don G_531323

I am a current client of this provider

Concierge Care provide lots of kind of services depending on what each person needs. I only need someone to take me once a month to the grocery. They're very helpful. The caregiver puts the groceries away for me too.

September 26, 2017

By Melanie T_530799

I am a current client of this provider

I would tell someone about Concierge Care because they have been very professional, prompt if there were times where I needed a caregiver on short notice, and the staff and caregivers are very good. Concierge Care has made life easier by keeping me from worrying about the caregiver taking care of my loved one. The caregiver is fabulous.

September 26, 2017

By Don S_530339

I am a current client of this provider

I would tell a friend that Concierge Care does a good job but it depends on what caregiver is sent. I rate this a six and it has nothing to do with Concierge Care but with my mother. They help us to get my mother out and socializing.

September 26, 2017

By Bruce A_530326

I am a current client of this provider

I would recommend Concierge Care because they are very responsive and easy to work with. The caregivers from Concierge Care are very professional.

September 26, 2017

By Judy B_530270

I am a current client of this provider

Concierge Care is dependable and has caring people. Concierge Care was nice because Barbara had company and help with daily things.

September 25, 2017

By Mary Otelia T_529690

I am a current client of this provider

Concierge Care needs to give me better feedback about the caregivers who come. Concierge Care needs to be more proactive to make my wife's life easier.

September 25, 2017

By Diane L_529548

I am a past client of this provider

I would recommend Concierge Care because of the professionalism of the representatives. The client couldn't be left alone and the facility would be left alone for hours at a time, but the representative from Concierge Care was very attentive and talked to him and helped him get out and go for a walk.

September 25, 2017

By Larry H_529546

I am a past client of this provider

Concierge Care was excellent and took good care of me. Concierge Care got me someone to drive me to the hospital last minute.

September 25, 2017

By Terri A_529542

I am a past client of this provider

I would tell a friend that Concierge Care provided excellent service, they were compassionate, and were there when I needed them. Concierge Care made my life easier by coming out during the hurricane, and they were there to help me with my aunt.

September 25, 2017

By Beverly G_529540

I am a current client of this provider

Concierge Care is pretty easy to work with. People are very nice. They allow for flexibility. My father needs a variety of services, such as trips to the doctor's office and needs help grocery shopping.

September 25, 2017

By Freddy Y_529506

I am a past client of this provider

Concierge Care was very professional and had great services.

September 25, 2017

By Mike O_529489

I am a past client of this provider

Concierge Care did what they promised they would do. Concierge Care provided care because I couldn't do it. I work and could not drive my mother around.

August 24, 2017

By Cindy T_516054

I am a current client of this provider

Concierge Care is reliable, and the caregivers are very caring. Concierge Care interacts with my loved one and does exercises with her. They walk around with her and help with daily tasks.

August 24, 2017

By Jean C_515767

I am a past client of this provider

I have worked in home care for many years and I was very impressed with Concierge Care. Without Concierge Care, I would not have been able to function by myself.

August 24, 2017

By William C_515750

I am a current client of this provider

I would refer Concierge Care to others because I haven't had any issues with them. They're readily available for me to contact them and make changes in scheduling. The services with Concierge Care provide a great deal of rest for myself and members of the family, freeing up a lot of burdens.

August 24, 2017

By Julie S_515677

I am a past client of this provider

Concierge Care's caregivers are caring and arrive on time. If one was delayed a bit, the other would stay so that there was always someone here with my mother. I couldn't have done it without Concierge Care.

August 23, 2017

By Margaret F_515456

I am a past client of this provider

Concierge Care would bend over backwards to accommodate my schedule, even on short notice. The client seemed to do well with everything. I was out of town. I talked to her every night and she seemed to be fine. She's not one to hide her feelings if something wasn't going right.

August 23, 2017

By Pete I_515379

I am a current client of this provider

I have already recommended Concierge Care and I told them that i am very happy with the caregivers and they are kind. i am just very pleased with how easy they have made everything for me. The caregiver has enabled me to continue my life while making sure that there is someone to care for my father. The caregivers are able to do a great job in dealing with my father.

August 23, 2017

By Michaela A_515350

I am a current client of this provider

I would tell a friend I have been very happy with the caregiver I have and the agency has been good to deal with. Concierge Care has a good impact because Tomas cannot make coffee or bathe himself.

August 23, 2017

By Gentle R_515174

I am a current client of this provider

Concierge Care is dependable, and they are on time when they said that they will be. They are trustworthy. Concierge Care gives me the opportunity to rest and sleep when they are here.

August 23, 2017

By Paul C_515109

I am a past client of this provider

Concierge Care was very responsive and met every request I made of them. The services were very helpful. They made my wife's sister's life a lot easier because she was the primary caregiver.

August 23, 2017

By Jeannie B_515108

I am a current client of this provider

Concierge Care has been a big help to me and my life. Concierge Care has made my life easier by helping me get to places I need to go.

August 23, 2017

By John S_515106

I am a current client of this provider

Concierge Care has very good services they provide to us. Concierge Care helps clean the house and keeps my father company.

August 23, 2017

By Mary Lou D_515092

I am a current client of this provider

I am impressed with the services from Concierge Care; they are conscientious, polite, thorough, and caring. I have no complaints about them and I like the services. The services are helpful, I can't say enough about them. I most impressed with the people Concierge Care has working for them.

August 23, 2017

By Allison E_515090

I am a past client of this provider

Concierge Care was very professional, wonderful, and the staff that took care of my mom knew what they were doing. We only used the services a couple of days, but they were helpful while we used them.

August 23, 2017

By Nellie W_515089

I am a past client of this provider

The caregiver that came to me was very nice, helpful, and wonderful in taking care of me. I had used another concierge agency when my husband was ill before he died, and someone from the agency brought him home for me for the weekend. My life was easier because the caregiver that came for me was very helpful and concerned about me getting my breath.

August 23, 2017

By AJ W_515076

I am a current client of this provider

I would recommend Concierge Care because they care about their clients. The most helpful part of the service from Concierge Care is that the caregiver treats my father like a person.

August 23, 2017

By Diana T_515049

I am a current client of this provider

Concierge Care has a fantastic quality caregiver. She is diligent and trustworthy. The services take care of my mom and Concierge Care can provide someone to stay with her. It brings relief and I can do things for my own life.

July 31, 2017

By Christopher C_504141

I am a current client of this provider

I would tell others that I've had great experiences with Concierge Care in a short time. The caregivers are accommodating, helpful, and the price is good. The services make my life easier by giving me a break and giving me someone to talk to.

July 31, 2017

By Nelle W_504125

I am a current client of this provider

Concierge Care has been wonderful to me! They gave me everything I needed when I called. I set up physical and speech therapy for my husband. That helped a lot.

July 31, 2017

By Suzanne H_504054

I am a current client of this provider

Concierge Care seems to do a good job. They are always available to answer questions, and are just there when needed. We expected the client to be gone in June. The work and socialization that Concierge Care has given him has definitely helped.

July 26, 2017

By Eunice D_501817

I am a current client of this provider

Concierge Care sent us a great caregiver for the client. We only have Concierge Care come and give the client a shower.

July 26, 2017

By Scott H_501788

I am a past client of this provider

Concierge Care was available on short notice, and the caregivers were very kind. The client didn't need a lot of help, but Concierge Care provided what she needed.

July 26, 2017

By Xenia F_501775

I am a past client of this provider

Concierge Care has some really great caregivers that work there, but I have to stay on top of what I want from them. When I hired Concierge Care, I was able to enjoy more of my father's company and help him retain his dignity.

July 26, 2017

By Nancy P_501769

I am a past client of this provider

Concierge Care is wonderful because they provide good help. The caregivers from Concierge Care assisted me with sponge baths for the client.

July 24, 2017

By Anonymous_499813

I am a current client of this provider

We have had a positive experience with Concierge Care. Concierge Care's office staff has been professional and courteous, and we like the caregiver we have. It is really helpful that the caregiver from Concierge Care spends time with the client.

July 24, 2017

By Laverne H_499803

I am a past client of this provider

Concierge Care was on time and very capable of doing their job. The services helped the most with bathing.

July 24, 2017

By Mary C_499792

I am a current client of this provider

Concierge Care does a great job at matching up the caregivers with my mother. The caregiver juggles my mother's schedule to accommodate her.

July 24, 2017

By Nancy K_499791

I am a current client of this provider

Concierge Care is very responsible when scheduling and finding a caregiver. Concierge Care has done a great job at scheduling and providing an appropriate caregiver.

June 29, 2017

By Lewis H_490632

I am a current client of this provider

Concierge Care has some good people who work, but they have a hard time consistently scheduling the same people.

June 26, 2017

By David J_488495

I am a past client of this provider

Concierge Care will treat a client more like family than a patient.

June 26, 2017

By Craig M_488493

I am a past client of this provider

The service from Concierge Care worked fine for us because it was what we needed. We were very satisfied.

June 26, 2017

By Josephine M_488488

I am a past client of this provider

I would tell my friends that Concierge Care did a great job.

June 26, 2017

By Paula M_488485

I am a past client of this provider

All in all, the care was pretty good from Concierge Care.

June 26, 2017

By Janalee S_488481

I am a past client of this provider

Concierge Care had impressive caregivers.

June 26, 2017

By Rhonda G_488477

I am a past client of this provider

Concierge Care was friendly and timely.

June 26, 2017

By Dorothy M_488393

I am a past client of this provider

You can speak with Concierge Care to see about getting a caregiver that fits your needs.

June 26, 2017

By Peter M_488390

I am a past client of this provider

I have had an excellent experience with Concierge Care each time I have used them.

June 26, 2017

By Marie C_488389

I am a past client of this provider

Concierge Care gave excellent services and has a great staff.
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From Concierge Care - Jacksonville, FL


Concierge Care - Jacksonville, FL is an in-home care provider serving Jacksonville, FL and the surrounding area. Concierge Care - Jacksonville, FL offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

Features of Concierge Care - Jacksonville, FL


Medicare (ratings last updated: 06/12/17)

  • Overall:
  • Medicare Provider Number: 109742
  • Ownership Type: Private
  • Date Certified: 09/13/2011
  • Services offered: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social, Home Health Aide

Quality of Service

  • Timeliness of providing service
    98.7%
  • Taught patient or caregivers about their drugs
    99.3%
  • Checked patient's risk of falling
    99.9%
  • Checked patient for depression
    98.9%
  • Checked for flu vaccination
    73.5%
  • Checked for pneumonia shot
    80.7%
  • Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    99.3%
  • How often patients had less pain moving around
    75.6%
  • How often home health patients had to be admitted to the hospital
    16.5%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    11.3%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Worse Than Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Same As Expected

Patient Improvement

  • Walking or moving around
    82.3%
  • Getting in and out of bed
    78.6%
  • Bathing
    88.5%
  • Breathing
    83.7%
  • Wounds/healing after an operation
    96.2%
  • Medication compliance
    60.2%
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Concierge Care - Jacksonville, FL

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