Concierge Care - Jacksonville, FL

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Reviews of Concierge Care - Jacksonville, FL


Overview of Ratings

4.7
99 Reviews

December 13, 2017

By Lillian S_1

I am a current client of this provider

The caregivers help me and I am satisfied with their services.

December 13, 2017

By James B_3

I am a current client of this provider

I would tell a friend that the care is very personable. That puts the client at ease and makes it a pleasant experience for everyone. They have made life easier by allowing me some flexibility in my personal life. I'm not always available to look after my family member.

December 07, 2017

By john P_3

I am a past client of this provider

Concierge Care set up appointments for my mother. Concierge Care made my life better by helping my mother.

December 07, 2017

By Mable B_1

I am a past client of this provider

I would definitely recommend Concierge Care because I've had some good experiences with them. Concierge Care helped me at this time in my life when I really needed good care after rehabilitating from my fall.

December 07, 2017

By Elizabeth R_2

I am a current client of this provider

Concierge Care has excellent caregivers who are fairly well trained to work with clients, and they are quick to respond to caregiver problems. It has made my life easier. My mother once fell, and the caregiver and agency were quick to call me and tell me of my mother's condition. The caregivers are well trained and help my mother exercise.

December 01, 2017

By Denise O_1

I am a past client of this provider

Concierge Care is dependable, compassionate, and available. Concierge Care made my mom's life easier because she would not be able to do anything without them.

December 01, 2017

By Cheryl D_1

I am a past client of this provider

Concierge Care has the best caregivers ever. Concierge Care helped me transition into putting my own clothes on after surgery.

December 01, 2017

By Tera J_1

I am a past client of this provider

Concierge Care was prompt and polite. Concierge Care had a great impact on me because they provided me with peace of mind.

December 01, 2017

By Elaine A_1

I am a past client of this provider

Concierge Care was so considerate and helpful. Concierge Care sends caregivers very fast when I need them for my mother. Concierge Care has made my life easier by giving us a place to turn when I need help. I didn't know what to do before I met Concierge Care.

December 01, 2017

By Lorraine B_1

I am a current client of this provider

Concierge Care is full of knowledgeable employees that always are able to meet our needs. Concierge Care has been very helpful and very good to us.

December 01, 2017

By Marilyn G_1

I am a past client of this provider

I would tell a friend that they're very compassionate about the people that they're there to help. They go above and beyond. The caregiver allowed me to go out and run errands.

November 20, 2017

By Paul M_1

I am a past client of this provider

Concierge Care made everything easy to set up. The caregivers were great and professional. They were positive and supportive. The caregivers would do the physical things that I couldn't do like bathe her and help her with other things.

November 20, 2017

By Charlotte K

I am a past client of this provider

I was happy with Concierge Care. They did a good job. Concierge Care was able to do much, but it was not enough to help my loved one with his dementia.

November 17, 2017

By Ann H_1

I am a current client of this provider

Concierge Care has good response time, fills the shift, and has overall professionalism. Concierge Care has made a huge impact on my loved one's recovery because he is still here. We are very blessed.

November 16, 2017

By John D_2

I am a current client of this provider

Administratively, Concierge Care has been very responsive. We have had to cancel and adjust our schedules and the office staff is very helpful. I would recommend Concierge Care to others. The services from Concierge Care are essential for my mother.

November 14, 2017

By James and Clara K

I am a current client of this provider

I would tell someone that it's a great service. I think it's very helpful. They took the load off of me by helping out with our needs.

November 14, 2017

By Shirley G_2

I am a current client of this provider

Since we have had Concierge Care come, they have been good to my mother. We feel confident in Concierge Care. I know that my mother likes the caregivers, and they seem to understand her needs and wants, so she feels comfortable around them.

November 14, 2017

By Kimberly C_1

I am a current client of this provider

Concierge Care has a breakdown in communication, which resulted in my father not getting to the doctor's appointment on time. My father has gotten to where he needs to be eventually because I am not in Jacksonville.

November 10, 2017

By Ray B_1

I am a current client of this provider

I would recommend Concierge Care to others because I liked how hard they worked to please me. I would be a mess without Concierge Care. They take care of my loved one in the morning while I have health problems myself. They take work off me.

November 10, 2017

By Linda M_7

I am a current client of this provider

Concierge Care is reliable, efficient, friendly, and professional. The services make suggestions and help me out if I am in the middle of cleaning my mom up.

November 08, 2017

By Michelle C_1

I am a current client of this provider

Concierge Care has been reliable for me. Concierge Care has made life better for me by giving me peace of mind because I know my husband is being taken care of.

November 08, 2017

By Donna H_1

I am a current client of this provider

Concierge Care has good CNAs to take care of their clients. I trust the caregivers with my loved one and they do a good job.

November 06, 2017

By Rebecca S_1

I am a current client of this provider

Concierge Care is a good company and and like other business, it is hard to find a consistent caregiver. The most helpful aspect of my services is that they are necessary to help me get through my day.

November 06, 2017

By Leona A

I am a current client of this provider

Concierge Care is very good to me. Concierge Care's services have helped me in every way. The services allow me to stay at my house.

November 06, 2017

By Diana H_1

I am a current client of this provider

Some of the Concierge Care caregivers are better than others. The services from Concierge Care have made life easier by providing my mother-in-law with a little bit more independence.

November 06, 2017

By Frank H

I am a current client of this provider

Concierge Care supplies CNAs, their price is reasonable, and at times they are consistent. The downside is that caregivers can't show up last minute and they have to send a new caregiver. The services from Concierge Care have made life easier for me by handling my dressing, driving, bathing, and food.

November 06, 2017

By Laura T_1

I am a current client of this provider

Concierge Care is a very reliable company, prompt, and their office staff has good customer service. The most helpful aspect of my mother's services is that they give me the ability to go out and take care of business while knowing she is being taken care of.

October 23, 2017

By David L_2

I am a current client of this provider

Concierge Care's people seem to care. The most helpful aspect of my services is my caregiver helping to assist me to get around and out of bed.

October 20, 2017

By Deborah B_1

I am a past client of this provider

Concierge Care is very caring and the caregiver was very sweet. She seemed to really rake care of my dad's problems. It made me feel good that dad was taken care of.

October 12, 2017

By Teresa L_1

I am a past client of this provider

I would refer Concierge Care to others because they were quick to respond to our requests for help. The services provided by Concierge Care allowed me to not have to be around to watch my father.

October 11, 2017

By Clyde M_1

I am a past client of this provider

I would tell my friends that Concierge Care was very helpful for us. The service gave me the knowledge that someone was looking after William so I did not have to be there 24 hours a day.

October 11, 2017

By Abraham S

I am a past client of this provider

I'd tell people that Concierge Care has quality women who genuinely care. Concierge Care helped the most by giving support to my mother.

October 11, 2017

By Faith I

I am a current client of this provider

I have no complaints with the service provided by Concierge Care. I know I can relax because there is someone there to look after my mother.

October 10, 2017

By Glenn M

I am a past client of this provider

The caregivers that came were professionals and they did what they said they would do. It takes professionals to help out because I don't know what to do. They explained the services to me.

October 10, 2017

By Carroll B_1

I am a current client of this provider

I would recommend Concierge Care because I'm very pleased with them. If I haven't had any problems, no one else should. Having Concierge Care for my husband benefits me because they have allowed me the freedom for me to do things, all while knowing that my husband was home and taken care of.

October 10, 2017

By Kathleen W_1

I am a current client of this provider

Concierge Care is very understanding. Concierge Care gives me time to myself that I didn't get before.

October 10, 2017

By Dana L

I am a past client of this provider

I would recommend Concierge Care because they seemed to do a really good job, and my mom was very satisfied with them. Concierge Care made life easier because their caregivers could run some errands, since my mom couldn't drive.

October 09, 2017

By Juan O

I am a current client of this provider

Last time Concierge Care was here, my wife was sick and she felt she was being mistreated as she was moving slowly to the commode. I would not recommend Concierge Care to anyone. We had different people in the house and the last caregiver was not good.

October 09, 2017

By Sylvia L

I am a past client of this provider

Concierge Care always provided a caregiver that was very competent. There was one caregiver that was new, so I had to train him. The services made my life better because I didn't have to worry about having a caregiver show up or not. If someone was going to be late, Concierge Care called me to let me know. I was relaxed when the caregivers were here because they did a great job. The caregivers cared for James better than I could have.

October 09, 2017

By Chris G

I am a past client of this provider

Concierge Care is responsive and flexible. Concierge Care allowed me to know that the client was in good care.

October 09, 2017

By Brian O

I am a past client of this provider

I would say that Concierge Care has helpful personnel. Concierge Care helped my father deal with the advance of Parkinson's. They helped him prepare with that, and what he needed help with most.

October 09, 2017

By Doug D_2

I am a past client of this provider

The service from Concierge Care depends on the specific caregiver that comes, but we had a caregiver that did things very well. Concierge Care was here regularly and that helped us out.

September 27, 2017

By Don G_1

I am a current client of this provider

Concierge Care provide lots of kind of services depending on what each person needs. I only need someone to take me once a month to the grocery. They're very helpful. The caregiver puts the groceries away for me too.

September 26, 2017

By Melanie T

I am a current client of this provider

I would tell someone about Concierge Care because they have been very professional, prompt if there were times where I needed a caregiver on short notice, and the staff and caregivers are very good. Concierge Care has made life easier by keeping me from worrying about the caregiver taking care of my loved one. The caregiver is fabulous.

September 26, 2017

By Don S_2

I am a current client of this provider

I would tell a friend that Concierge Care does a good job but it depends on what caregiver is sent. I rate this a six and it has nothing to do with Concierge Care but with my mother. They help us to get my mother out and socializing.

September 26, 2017

By Bruce A

I am a current client of this provider

I would recommend Concierge Care because they are very responsive and easy to work with. The caregivers from Concierge Care are very professional.

September 26, 2017

By Judy B_3

I am a current client of this provider

Concierge Care is dependable and has caring people. Concierge Care was nice because Barbara had company and help with daily things.

September 25, 2017

By Mary Otelia T

I am a current client of this provider

Concierge Care needs to give me better feedback about the caregivers who come. Concierge Care needs to be more proactive to make my wife's life easier.

September 25, 2017

By Diane L

I am a past client of this provider

I would recommend Concierge Care because of the professionalism of the representatives. The client couldn't be left alone and the facility would be left alone for hours at a time, but the representative from Concierge Care was very attentive and talked to him and helped him get out and go for a walk.

September 25, 2017

By Larry H_5

I am a past client of this provider

Concierge Care was excellent and took good care of me. Concierge Care got me someone to drive me to the hospital last minute.

September 25, 2017

By Terri A

I am a past client of this provider

I would tell a friend that Concierge Care provided excellent service, they were compassionate, and were there when I needed them. Concierge Care made my life easier by coming out during the hurricane, and they were there to help me with my aunt.

September 25, 2017

By Beverly G_1

I am a current client of this provider

Concierge Care is pretty easy to work with. People are very nice. They allow for flexibility. My father needs a variety of services, such as trips to the doctor's office and needs help grocery shopping.

September 25, 2017

By Freddy Y

I am a past client of this provider

Concierge Care was very professional and had great services.

September 25, 2017

By Mike O_1

I am a past client of this provider

Concierge Care did what they promised they would do. Concierge Care provided care because I couldn't do it. I work and could not drive my mother around.

August 24, 2017

By Cindy T_1

I am a current client of this provider

Concierge Care is reliable, and the caregivers are very caring. Concierge Care interacts with my loved one and does exercises with her. They walk around with her and help with daily tasks.

August 24, 2017

By Jean C_3

I am a past client of this provider

I have worked in home care for many years and I was very impressed with Concierge Care. Without Concierge Care, I would not have been able to function by myself.

August 24, 2017

By William C_6

I am a current client of this provider

I would refer Concierge Care to others because I haven't had any issues with them. They're readily available for me to contact them and make changes in scheduling. The services with Concierge Care provide a great deal of rest for myself and members of the family, freeing up a lot of burdens.

August 24, 2017

By Julie S_1

I am a past client of this provider

Concierge Care's caregivers are caring and arrive on time. If one was delayed a bit, the other would stay so that there was always someone here with my mother. I couldn't have done it without Concierge Care.

August 23, 2017

By Margaret F

I am a past client of this provider

Concierge Care would bend over backwards to accommodate my schedule, even on short notice. The client seemed to do well with everything. I was out of town. I talked to her every night and she seemed to be fine. She's not one to hide her feelings if something wasn't going right.

August 23, 2017

By Pete I

I am a current client of this provider

I have already recommended Concierge Care and I told them that i am very happy with the caregivers and they are kind. i am just very pleased with how easy they have made everything for me. The caregiver has enabled me to continue my life while making sure that there is someone to care for my father. The caregivers are able to do a great job in dealing with my father.

August 23, 2017

By Michaela A

I am a current client of this provider

I would tell a friend I have been very happy with the caregiver I have and the agency has been good to deal with. Concierge Care has a good impact because Tomas cannot make coffee or bathe himself.

August 23, 2017

By Gentle R

I am a current client of this provider

Concierge Care is dependable, and they are on time when they said that they will be. They are trustworthy. Concierge Care gives me the opportunity to rest and sleep when they are here.

August 23, 2017

By Paul C_4

I am a past client of this provider

Concierge Care was very responsive and met every request I made of them. The services were very helpful. They made my wife's sister's life a lot easier because she was the primary caregiver.

August 23, 2017

By Kathleen L

I am a current client of this provider

Concierge Care has been a big help to me and my life. Concierge Care has made my life easier by helping me get to places I need to go.

August 23, 2017

By John S_13

I am a current client of this provider

Concierge Care has very good services they provide to us. Concierge Care helps clean the house and keeps my father company.

August 23, 2017

By Beth A_2

I am a current client of this provider

I am impressed with the services from Concierge Care; they are conscientious, polite, thorough, and caring. I have no complaints about them and I like the services. The services are helpful, I can't say enough about them. I most impressed with the people Concierge Care has working for them.

August 23, 2017

By Allison E

I am a past client of this provider

Concierge Care was very professional, wonderful, and the staff that took care of my mom knew what they were doing. We only used the services a couple of days, but they were helpful while we used them.

August 23, 2017

By Nellie W

I am a past client of this provider

The caregiver that came to me was very nice, helpful, and wonderful in taking care of me. I had used another concierge agency when my husband was ill before he died, and someone from the agency brought him home for me for the weekend. My life was easier because the caregiver that came for me was very helpful and concerned about me getting my breath.

August 23, 2017

By AJ W

I am a current client of this provider

I would recommend Concierge Care because they care about their clients. The most helpful part of the service from Concierge Care is that the caregiver treats my father like a person.

August 23, 2017

By Diana T

I am a current client of this provider

Concierge Care has a fantastic quality caregiver. She is diligent and trustworthy. The services take care of my mom and Concierge Care can provide someone to stay with her. It brings relief and I can do things for my own life.

July 31, 2017

By Joan C_3

I am a current client of this provider

I would tell others that I've had great experiences with Concierge Care in a short time. The caregivers are accommodating, helpful, and the price is good. The services make my life easier by giving me a break and giving me someone to talk to.

July 31, 2017

By Nelle W

I am a current client of this provider

Concierge Care has been wonderful to me! They gave me everything I needed when I called. I set up physical and speech therapy for my husband. That helped a lot.

July 31, 2017

By Suzanne H_1

I am a current client of this provider

Concierge Care seems to do a good job. They are always available to answer questions, and are just there when needed. We expected the client to be gone in June. The work and socialization that Concierge Care has given him has definitely helped.

July 26, 2017

By Eunice D

I am a current client of this provider

Concierge Care sent us a great caregiver for the client. We only have Concierge Care come and give the client a shower.

July 26, 2017

By Scott H_2

I am a past client of this provider

Concierge Care was available on short notice, and the caregivers were very kind. The client didn't need a lot of help, but Concierge Care provided what she needed.

July 26, 2017

By Xenia F

I am a past client of this provider

Concierge Care has some really great caregivers that work there, but I have to stay on top of what I want from them. When I hired Concierge Care, I was able to enjoy more of my father's company and help him retain his dignity.

July 26, 2017

By Nancy P_6

I am a past client of this provider

Concierge Care is wonderful because they provide good help. The caregivers from Concierge Care assisted me with sponge baths for the client.

July 24, 2017

By Anonymous_524

I am a current client of this provider

We have had a positive experience with Concierge Care. Concierge Care's office staff has been professional and courteous, and we like the caregiver we have. It is really helpful that the caregiver from Concierge Care spends time with the client.

July 24, 2017

By Laverne H

I am a past client of this provider

Concierge Care was on time and very capable of doing their job. The services helped the most with bathing.

July 24, 2017

By Mary C_13

I am a current client of this provider

Concierge Care does a great job at matching up the caregivers with my mother. The caregiver juggles my mother's schedule to accommodate her.

July 24, 2017

By Nancy K_1

I am a current client of this provider

Concierge Care is very responsible when scheduling and finding a caregiver. Concierge Care has done a great job at scheduling and providing an appropriate caregiver.

June 29, 2017

By Lewis H

I am a current client of this provider

Concierge Care has some good people who work, but they have a hard time consistently scheduling the same people. The caregivers are present 24 hours a day.

June 26, 2017

By David J_2

I am a past client of this provider

Concierge Care will treat a client more like family than a patient. Concierge Care had me finish physical therapy.

June 26, 2017

By Craig M

I am a past client of this provider

The service from Concierge Care worked fine for us because it was what we needed. We were very satisfied. The caregivers from Concierge Care took care of my wife. They made sure she was comfortable.

June 26, 2017

By Josephine M

I am a past client of this provider

I would tell my friends that Concierge Care did a great job. Concierge Care did a good job, there were just certain things that I had to do myself.

June 26, 2017

By Paula M_3

I am a past client of this provider

All in all, the care was pretty good from Concierge Care. Concierge Care made life easier by having someone with my loved one at night.

June 26, 2017

By Janalee S

I am a past client of this provider

Concierge Care had impressive caregivers. Concierge Care helped by providing the caregiver during the week. I could go to work and have peace.

June 26, 2017

By Rhonda G

I am a past client of this provider

Concierge Care was friendly and timely. Concierge Care got my loved one to her appointments and helped her to maintain her independence.

June 26, 2017

By Dorothy M_5

I am a past client of this provider

You can speak with Concierge Care to see about getting a caregiver that fits your needs. I didn't have to worry for three hours while I was gone because of the services.

June 26, 2017

By Peter M_2

I am a past client of this provider

I have had an excellent experience with Concierge Care each time I have used them. Concierge Care's caregivers are helpful because they are nice and accommodating.

June 26, 2017

By Marie C

I am a past client of this provider

Concierge Care gave excellent services and has a great staff. The services helped my loved one while she was recovering from a head injury.
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From Concierge Care - Jacksonville, FL


Concierge Care - Jacksonville, FL is an in-home care provider serving Jacksonville, FL and the surrounding area. Concierge Care - Jacksonville, FL offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

Features of Concierge Care - Jacksonville, FL


Medicare (ratings last updated: 01/24/18)

  • Overall:
  • Medicare Provider Number: 109742
  • Ownership Type: Private
  • Date Certified: 09/13/2011
  • Services offered: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social, Home Health Aide

Quality of Service

  • Timeliness of providing service
    99.1%
  • Taught patient or caregivers about their drugs
    99.5%
  • Checked patient's risk of falling
    100%
  • Checked patient for depression
    99.9%
  • Checked for flu vaccination
    79.3%
  • Checked for pneumonia shot
    83.2%
  • Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    99.8%
  • How often patients had less pain moving around
    84.5%
  • How often home health patients had to be admitted to the hospital
    18%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    11.5%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Worse Than Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Same As Expected

Patient Improvement

  • Walking or moving around
    83.1%
  • Getting in and out of bed
    79.2%
  • Bathing
    89.1%
  • Breathing
    86.3%
  • Wounds/healing after an operation
    98.2%
  • Medication compliance
    65.2%
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Concierge Care - Jacksonville, FL

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