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Reviews of Beacon Hill | Lombard, Illinois
Clancy girl April 21, 2016
I am a friend or relative of resident
Health Center has some 5 star RN's and some that need a lot of education and training. Patients in the Health Center definitely need an advocate to assure the family everything is being done correctly.
Thank you for sharing your feedback. The health and wellness of residents and people we serve is our top priority. We're committed to ongoing training across all levels of staff to provide the highest level of care and attention. A significant part of this care is an open and ongoing dialogue with families and loved ones. Should you have any further concerns, please don't hesitate to contact us.
Exceltraveler April 06, 2015
I am a friend or relative of resident
My mother currently lives in the BH Health Care Center. She is basically at the mercy of others for her mobility and her general well-being. When she became ill, she was put into isolation and was not taken care of properly. She became so dehydrated that she ended up in the hospital with a raging urinary tract infection and anemia in addition to the dehydration. No one on the CNA team reported her lack of urination or hydration until her condition became alarming. After 5 days in the hospital, she is now in the medicare wing where she is given very good care. The therapies available through Medicare are outstanding and she is beginning to perk up a bit again.
We have learned our lesson. No one watches out for a loved one like family. Check on your loved one often.
At all Lifespace communities, we take resident and family concerns seriously, addressing them as quickly and as thoroughly as possible. As is the case with all concerns, we’ve addressed and continue to address the issues you’ve identified, and we will continue to share our results with you and your family.
Serving your mother and all residents in a manner that exceeds expectations is our primary goal. We ask that you and your family continue to work with our leadership at the community to resolve any further concerns.
Thank you for sharing your feedback with us.
C. M. February 24, 2012
I visited this facility
I actually volunteered at the dementia care facilities four years ago. The staff I worked with were incredibly kind to the residents, and of course, very helpful as well. It took me a while to "get used" to the environment, but I soon warmed up to the residents, nursing room "smell" and overall surroundings. While the extent of the dementia varied with each resident, I was able to communicate well with each of them. Many of them were very kind, and also seemed very happy or content living in Beacon Hill. I enjoyed coming to volunteer every day. After, I was moved to other areas of the home. While working in the dining hall for residents, I noticed that many of the residents were still very lively and communicative. They entertained each other in a way that was reminiscent of my high school or college days. To be honest, all the images I painted in my mind of what it would be like to live in a home were completely gone by my first day working at Beacon Hill. It's a wonderful place to live, visit, and volunteer.
Pam342 July 26, 2011
I am a friend or relative of a resident
My father has lived here for a year, his initial adjustment was difficult and the staff were excellent/supportive in helping me/him through this process and transitioning him to less intensive services when the time was right. He currently is living in an apartment with AIL support. They offer a myriad of social activities, both internally and out in the community, which he loves. They have always been responsive to my questions and concerns. The other residents are friendly too and his needs are met in a timely fashion
About Beacon Hill
Beacon Hill is a nursing home in Lombard, IL that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Beacon Hill
- Medicare Provider Number 145522
Location of Beacon Hill
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