Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
1930 W. Sugar Creek Road, Charlotte, NC 28262
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Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
2.75
(12 reviews)
Facility
3.2
Staff
3.4
Food
2.5
Activities
3.5
Value
2.5
Simone T
3
|
April 28, 2023
The tour was well presented. Rooms average size. Single and shared rooms available. Staff friendly throughout
Toopey
4
|
February 15, 2023
The rooms are older but kept clean. The floors are swept and mopped daily. The staff are very friendly and up beat. My Mom really enjoy the games and exercises. She loves getting her hair washed and styled.
Linda
5
|
June 6, 2022
I toured Saturn Nursing & Rehabilitation Center. It was pretty good. The person who gave me the tour was really nice. It was a really nice tour. There were some rooms where there was only one in each room, and then some where there was two.
Alex R.
2
|
May 28, 2021
There is an issue with missing items that belong to the residents and/or possible theft of the residents' items at this facility as it is with a lot of nursing homes. Management doesn't show concern about the theft. There is also some lack of telephone etiquette. Training is needed. Try to get to owners of the facility if you can.
Deborah E
1
|
July 22, 2020
The CNA’s were not professional. They came into my room in the middle of the night and yelled at my roommate from the door, and she was farther away from the door. They ask her if she needed changing. I never slept the entire time I was there. Room was very small and I didn’t have enough room. My bed didn’t work and it was lumpy. Very uncomfortable and they never changed it. Food wasn’t always good. They charged me full price for 4 days. Don’t go there if you don’t want ripped off.
Sgrady
4
|
June 30, 2017
Saturn Skilled Nursing Facility proved to be a great place for my Mom. One thing I struggled with was placing my Mom in 24 hour skilled care. However, the reality was I could not tend to her needs the way she needed. My search was long, but I settled with two facilities that scored high in their ratings. When I visited Saturn the first thing I noticed was the smiles on not only the patients but more importantly the staff. They seemed to love their job. That was a winner for me. It proved to be a good choice for my Mom. Mom told me consistently how she was being well taken care of and more importantly respected. I would highly recommend this facility to anyone. They took good care of Mom and provided not only the care she needed, but was loved by the staff. Keep up the good work Saturn Staff, your kindness and attention to detail to your patients is greatly appreciated.
Yonnie2
1
|
May 28, 2015
If zero or below zero was available, that is really I would rate it. The staff put on a show for the families when they come and visit. They really do not care about the patient. My aunt and father was there, both got sick after being there. Bed sores were on my father. It spread and grew. They were not maintaining it. It seems like his orders came from the hospital doctors, which mean their staff medical team did not care for him like they should or they do not have the knowledge either way is bad. My father could not swallow. When able did not prepare the food to avoid it from going into his lungs nor check the progress when they feed him. My father fell and laid on the floor until another patient saw him lying there in his blood. More than once instead of taking my father to the hospital while breathing in distress, the staff will take him to diaylsis. If you really care about your loved one, do not send them to this place.
Andrew McCarthy
3
|
October 16, 2014
I visited Saturn two weeks ago. The staff were very nice and helpful to all my questions. The first hall i came to had clean carpets and shiny floors. The walls were clean. The other two halls were not as clean looking but they appeared to be working on fixing the problems. Overall. I would recommended this facility for your loved ones.
Health
1.0
Overall
1.0
Quality
1.0
Staff
1.0
Saturn Nursing & Rehabilitation Center is a Senior Living provider in Charlotte, North Carolina that offers residents Nursing Homes services. Contact Saturn Nursing & Rehabilitation Center for more details on services and rates.
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