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Reviews of Heartland Health Care Center Austin P C Unit
June 15, 2017
I visited this facility
Heartland Health Care Center was pretty sad. One of the first things I noticed was the smell on the second floor. It wasn't very clean. The location was in a beautiful, wooded area. The man who showed me around was nice, but the employees were unhappy. There was a place where a bunch of people were watching TV and wheelchairs were out into the hall and down the hall. It was blocking the fire exit, and it wasn't an adequate space for what they were doing. One of the tables in one of the rooms was dirty, so sanitation would be a big concern for me. If you have unhappy or angry employees, they're not going to be friendly to the residents. I think they need to keep the place clean, particularly the second floor. They need to improve sanitation and engage with the residents. Don't put people in spaces where there's not enough room and don't just plant them in front of a TV; that's not an activity.
November 30, 2014
I am a friend or relative of a resident
My mother has already gone into Heartland Health Care Center. I wanted something that did have Medicaid in case we do run out of money because $4500 a month does add up fast no matter how much money you have. I love the courtyard aspect of it. The people were lovely, and it was an older facility which my mother would like. She’s very happy there. The staff has been great; service has been wonderful. Any issues I’ve had, I’ve talked them over with them, and it’s been dealt with and resolved, so I’m very happy. The interesting thing is that she has always said she likes to be alone. She came in with really no friends, just me and family. She is one of those women that sits at the front and waves to everybody and says hello. They have a bus that takes them out at least twice a month, and they’d go out shopping and they’d go to Big Lots. Once a month, they do the mystery ride where they just drive around in the bus, and it’s one of their favorites.
Services & Amenities of Heartland Health Care Center Austin P C Unit
- Nurse On Staff: Onsite 24/7
About Heartland Health Care Center Austin P C Unit
Heartland Health Care Center Austin P C Unit is an assisted living facility in Austin, TX that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Heartland Health Care Center Austin P C Unit