
The Fountains at Washington House
Offers Assisted Living, Independent Living, and Continuing Care Communities
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Reviews of The Fountains at Washington House
Assisted Living Reviews for The Fountains at Washington House
August 14, 2020
I am a friend or relative of a current/past resident
May 22, 2016
I visited this facility
February 13, 2016
I am a friend or relative of resident
Provider Response
We take your comments and accusations very seriously. Regardless if you have visited twice or many times I request anyone who has concerns to come to me immediately so that I may investigate right away and respond. We have caring associates that are committed to working with compassion for all residents. As the Executive Director, my number is 703-845-5001 and I welcome you to call me to discuss your concerns at any time. I hope you return to visit your relative soon; please let me know when you are here so I may speak with you in person. Sincerely, John Niebauer, Executive Director.
September 21, 2015
I visited this facility
Provider Response
I am very sorry that your first impression of The Fountains was so negative, and it sounds as if we will not have the opportunity to change that perception. In general, we receive high marks from visitors and residents on customer service from our own surveys, which are very important points of feedback that allow us to continually improve. I wish you the best in finding a community that is a great fit for you! Best regards, John Niebauer, Executive Director, The Fountains at Washington House
March 30, 2015
I visited this facility
Provider Response
Thank you for your honest feedback. I'm sorry you weren’t 100% satisfied during your sister’s respite stay with us. We will certainly use your feedback in order to improve our welcome check list for future short-term residents and their guests.
All of our entrances are indeed secured. From 8am to 9pm, the front entrance is staffed by a concierge. We also have a person in charge of security in the community 24 hours per day. We maintain both a bus and a van, which are in working condition and devoted to resident transportation seven days a week, including to special events such as visiting the Kennedy Center or the National Cathedral. All residents are welcome and encouraged to engage in any of the dozens of mind and body fitness classes offered daily.
While all our associates come to us with a basic understanding of the English language, we offer ESL classes and pay for their books. Customer service is a skill set that transcends language barriers and I’m proud to say that we receive frequent praise for it.
It’s important that families have a place to turn when they need reliable care for a loved one, even on a temporary basis. We will take all the input we receive to heart, positive or negative for that's the only way we improve as an organization. If you would like to discuss further, please give me a call at 703-845-5000 and I will be happy to speak with you personally.
March 25, 2015
I am a friend or relative of a resident
June 26, 2014
I am a friend or relative of resident
October 05, 2013
I am a friend or relative of resident
July 31, 2013
I visited this facility
July 17, 2013
I am a friend or relative of resident
June 26, 2013
I visited this facility
November 01, 2012
I am/was a resident of this facility
October 23, 2012
I am a friend or relative of a resident
October 17, 2012
I am a friend or relative of a resident
July 29, 2012
I am a friend or relative of resident
June 24, 2012
I am a past client of this provider
May 22, 2012
I visited this facility
November 18, 2011
I am a friend or relative of a resident
Independent Living Reviews for The Fountains at Washington House
June 14, 2022
I am a friend or relative of a current/past resident
Provider Response
Todd, Thank you for your kind comments. We are happy to hear that your father is enjoying his time here. Please feel free to stop by my office any time office any time to discuss how we can improve your that father's stay in the community. Darnell Jenkins Executive Director
March 09, 2022
I visited this facility
August 13, 2018
I am a friend or relative of a current/past resident
Provider Response
Thank you for sharing your experience with an online review. We value your opinion and we’re so glad you are satisfied and happy. Please stay in close contact and let us know what we can do to ensure your mom continues to thrive. Sincerely, John Niebauer, Executive Director
October 27, 2015
I visited this facility
Provider Response
Thank you for your feedback. Our community does tend to appeal to those seeking a friendly community focused on lifestyle over fancy finishes. However, I hope you will come back and visit after our lobby is completely refreshed this fall and see if the atmosphere is more to your liking. Location is extremely important in selecting the community that is right for you. Our residents enjoy being just a short ride to the Kennedy Center, The US Capital, US Botanical Gardens, the White House, and dozens of good restaurants while also having a residential neighborhood feel with wooded areas on two sides of the community. As for parking, you are correct. Given our location, space is at a premium. Fortunately, most residents just hop in one of our chauffeured vehicles and leave the driving to us. There are many choices out there and it’s great to look at as many as you can to find the right match. My very best to you in your search. Sincerely, John Niebauer, Executive Director
September 24, 2013
I visited this facility
Continuing Care Retirement Community Reviews for The Fountains at Washington House
January 18, 2020
I am a friend or relative of a current/past resident
Provider Response
Thank you very much sharing your experience with us. We’ll pass along our compliments to the terrific nurses, physical therapists and associates as you mention. It was our pleasure having your father with us for a Skilled Nursing stay, and we are so glad to hear you were very satisfied. Please let us know if there is anything else we can do for you.
September 30, 2016
I visited this facility
September 11, 2016
I visited this facility
Provider Response
Thank you for sharing your feedback with an online review. I’m so glad you visited and would like to invite you back for a better sampling of our classes which you may find more to your liking. Our Great Decisions class follows a class guide developed by the Foreign Policy Association, along with a DVD, which explores topics of concern regarding international affairs, such as Egypt, Iran and Nato. Twice a month we have Current Events discussions and on a monthly basis we host lectures ranging from nutrition and health to art, music and history lectures. You can see more course offerings online at http://washingtonhouse.watermarkcommunities.com/fall-2016-watermark-university-catalog/
Thank you again and I hope to see you in one of these classes very soon. Sincerely, John Niebauer
November 28, 2013
I visited this facility
Services and Amenities of The Fountains at Washington House
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Thrive Dining
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Guests At Mealtime
- Overnight Guests
Languages
- English
- Spanish
General
- Respite Care
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
About The Fountains at Washington House
The Fountains at Washington House in Alexandria VA is rental retirement community that offers a continuum of care: Independent Living, Assisted Living, Memory Care and Skilled Nursing on a campus that bristles with all the excitement of the Washington DC setting. Choose from a variety of spacious studio, one-bedroom and two-bedroom residences. Meals are enjoyed restaurant style, with optional wine service. Our wellness clinic staffed 24 hours a day, seven days a week, and we have Medical Director on staff. Dentist, podiatrist, optometrist and psychologist services are available on site. We know that challenging our brains and getting in better physical shape has enormous benefits at every age, and The Fountains at Washington House offers an ongoing course schedule of mind-expanding and body-toning classes through Watermark University. A Watermark retirement community.
The Fountains at Washington House Housing Types Offered
Housing Types: Studios, 1 Bedroom Apartments 2 Bedroom ApartmentsThe Fountains at Washington House Outside Care
Allows outside homecare/home healthcare services: Yes Transportation to doctor's appointments & local area attractions: YesThe Fountains at Washington House Rooms Features
Rooms Features: Utilities Included, Wheel Chair accessible, Full KitchenThe Fountains at Washington Community Features
Community Features: TV Room, Beauty Parlor, Laundry Facilities, Guest Rooms, Clubhouse, Housecleaning, Computer Room, Pharmacy, Parking, Fitness Center, Billiards, Hobby Area/Workshop, Greenhouse/Garden, Guest Speakers, Volunteer Programs Get CostsMap of The Fountains at Washington House
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