Avante at Charlotte

4801 RANDOLPH RD, Charlotte, NC, 28211
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7 reviews

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Reviews of Avante at Charlotte


based on 7 Reviews

VicR August 03, 2015

I am a friend or relative of resident

They admitted my parent but did not know how to care for patients on ventilators. The room was clean and spacious as we had a respirator which required only one patient per room. We had to wait hours for someone to assemble the respirator as they drove in from somewhere else. The nursing staff tried to help but they did not understand my parent's condition and we never saw a doctor visit once during the entire stay. I witnessed unprofessional behavior when nurses told patients who complained about their care to get better insurance; overall, a sad experience. I'm glad we had someone from the family who help out everyday.



cdayton August 19, 2011

I visited this facility

I visited this facility while assisting a client and their family with locating a home that could meet their long term care needs.
Avante at Charlotte is a clean facility, in a nice location, central to most of the Charlotte area. It has a nice outdoor space and a friendly reception staff. The concerns I had with this facility had to do with the nursing staff and management staff. When we visited, it felt as if the nurses were hurrying around, trying to meet the needs of all of their residents. I'm not sure if the facility was actually under staffed, but it had that feeling. I also noticed at least a couple of members of what I believe to be management staff who were conversing with each other, rather than attending to residents needs. I understand that their jobs might not exactly be direct care to residents but if there are several residents needing attention and yet all staff are busy, it seems that stepping in to help might be appropriate. I also felt as if there were a lack of activities available for the residents. When we toured, I noticed several residents laying in bed, watching t.v., or just sitting in common areas in their wheelchairs. Their expressions made me think they were bored and that struck me as something that should not be happening, especially in the middle of the day. We did visit the physical therapy room while in the facility and I felt that was well suited to meet the needs of someone needing therapy, possibly following a hospital stay or to reach a higher level of independence. Overall I would not recommend this facility for anyone seeking a longer term placement. I felt that there was just too much missing as far as a "personal touch" and a "home like feel". In addition, the concerns I had related to my perception of the resident to nursing home staff ratios made me wonder about safety and if residents health care needs are truly being met in this setting. Ultimately, the client I was assisting decided to find a different place to call home and placed Avante of Charlotte pretty low on their list.


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About Avante at Charlotte


Avante at Charlotte is a nursing home in Charlotte, NC that provides patients with skilled nursing care as well as private or shared accommodations. Contact Avante at Charlotte for more details on housing, services, and rates.

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Medicare

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  • Medicare Provider Number 345134

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