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Reviews of Brookdale Southside | Independent Living
ndwff January 16, 2016
I am a friend or relative of resident
On January 7th the residents of Brookdale were told the water supply would be turned off
for construction activities on January 10, 2016 at 9:00PM. After the water supply was
restored the residents were advised to boil their drinking and food prep water for a
minimum of one minute prior to using.
Brookdale Southside offered to sell bottled water to the residents for $12.00 but did not
stipulate what size the container would be.
The "all clear" to use water from the tap was given on January 14, 2015.
My concerns are multiple:
- This is a private paying community for senior living. Brookdale Southside has seniors
in Independent living, assisted living and memory care. Independent living apartments
have their own kitchens. 4 days without drinking water is a long time for this age group.
- This is a community of many levels of understanding and ability to communicate. Not
all residents are able to or do go to the mailroom on a daily basis to pick a paper notice
- $12.00 for water? I purchased my mother several 2.5 gallon jugs from Publix for $2.75
- This is a population at higher risk for complications from coliform exposure than the
- Since the water outage and ban on drinking the water was due to construction being
performed by Brookdale, Brookdale should have provided the water free of charge to all
- The dining room used paper plates, plastic utensils and paper cups while the water was
being tested for potability. I am sure this was thought to be a convenience for the
residents but try cutting a institution cooked pork chop with a plastic knife.
Shame on you Brookdale for not taking the needs of your residents into consideration in
this construction. This was more than an inconvenience. It was disrespectful to your
residents to charge them for water (which granted they did not have to buy from you at
inflated prices but not all your residents drive or can carry boxes of water) and poor
communication on your part to make sure all residents were taken care of.
Thank you for speaking with our Regional Vice President. We appreciate you providing feedback, and we will be sharing your suggestions with our team for further follow up.
gil0338 June 30, 2014
I am a friend or relative of a resident
I liked that Carriage Club of Jacksonville provided independent, and then later on assisted living, and the activities that they have scheduled. My mother is in a two-bedroom apartment that is equipped with a full kitchen; it has a living room and a small dining area just off of the living room, an eating counter, and she also has a glass porch. The dining area is a full dining room; they offer lunch and dinner, but no breakfast. The facility is well-maintained. She gets a cleaning service once a week. The area itself has a full staff, and one director just for maintenance, so it is well-kept. They have a full-time nurse; she has made herself available to us in a matter of minutes when we call. The front desk is cordial; the management staff that we've been dealing with had been very, very helpful; and the general staff that is around, they make sure that they say hello to everybody. She would have picked another facility, but the key thing that drove her to pick this one was the full kitchen. You get thirty tickets a month for the meals and that is a negative. So, if you would eat lunch and dinner there, you would exhaust your tickets before the end of the month and then you would have to buy additional tickets, so it is unexpected expenditure for the residents.
From Brookdale Southside
Brookdale Southside provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Brookdale Living's Jacksonville, Fl community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional independent and assisted living services, amenities, and opportunities we offer. And, the residents at Brookdale Southside can rest assured that as their needs change, we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages residents to continue to live as they please while respecting individual preferences.
Optimum Life® and Celebrations provide an all-encompassing way of life that touches the lives of the residents of this independent and assisted living community, their families, and associates alike. Optimum Life® is a journey of self-discovery including services, features, and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life®, the mission of Brookdale Southside is to encourage our independent and assisted living residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar at Brookdale Living's Jacksonville, Fl community with themed experiences, special events, and group activities that highlight different cultures and cuisines in a common venue of camaraderie.
Our Clare Bridge Place program serves those with Alzheimer’s disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer’s care retain the ability to enjoy and master the daily dining experience.
Features of Brookdale Southside
Technology and entertainment
- Cable TV in resident's rooms
- Internet in residents' rooms
- Technology extra: Emergency Call System
- Wi-fi in residents' rooms and shared areas
- Medication Management
- Physical therapy
- 24 hour nurses: Yes
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio apartments
- Housing extra: Cottages
- Companion suites: We offer companion suites
- Beauty/Barber shop
- Computer room
- General store
- Hiking trails
- Gardens/outside patio
- Parking for residents
- 24-hour security gate
- Transportation for residents (shuttle bus or similar)
- Shared space where residents can host parties
- Features extra: Library, Fitness Room/Gym, W/D in apt.
- Some residents have in-room kitchenettes
- Meals delivered to residents' rooms
- Meals in a shared dining room
- Some residents have in-room full kitchens (including oven, etc.)
- Arts, woodworking, craft
- Organized offsite activities (outings, etc)
- Religious services
- Lectures and discussions
- Book clubs
- Wii sports competition
- Tai chi
- Activities extra: Computer class
- Guests can attend meals
- Guests can stay overnight
- Ample parking for guests
- Laundry service for clothes
- Laundry service for linens
- Private services
- Pets: Small pets allowed
- We offer respite care (short term stays)
- Minimum age: 62
- Licenses: 7464
- We help with selling the house (finding a realtor. staging, etc)
- We help families understand VA benefits
- We help families explore other financial options to afford senior living
Location of Brookdale Southside
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