Visiting Angels of the Virginia Peninsula

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Reviews of Visiting Angels of the Virginia Peninsula


based on 11 Reviews

Barbara L April 17, 2017

I am a current client of this provider

The services helped by cleaning. Some people are efficient and have a good attitude. Some of the younger ones do not have a good attitude.


Sam K April 17, 2017

I am a current client of this provider

The caregivers really care and take care of my mother. They make sure she eats and takes her medication when she needs to.


Caring_2643128 August 10, 2016

I am a past client of this provider

Very disappointed in visiting angels, mostly the management. Made us feel like our 100 year old loved one was not important enough. Often Did not call back when we requested additional help in the last few days. Never updated the ladies on the worsened condition of the client. Then send a new, very young girl, without any experience that was kind but of no help whatsoever. They send a lot of different people, which was not what they initially told us. They said they would try to send mostly the same 2 or so people. There were 3 people that were really good and kind. One moved away after only one visit. When we requested extra help, we were told they did not have anyone available, even though one of the ladies was not accepting any other jobs, just in case we needed her.


saharris December 31, 2015

I am a past client of this provider

Do not use this agency. I had s horrible experience. The quality of their staff is poor. My in laws had valuables stolen from them. Another staff member came to their home to find a wheelchair and a step ladder blocking the entrance to their bedroom so they couldn't get out. Yeah I know unbelievable. I am a RN so you can imagine the fury I was experiencing. Owner of agency was rude, no compassion and basically told me I was a liar. I had to post this review in hopes that no other family has to go through what my family went through. My father in law had Parkinson's and my mother in law had severe dementia so I could not gets good information from them on details. I quit my very good nursing job to care for them myself.


Patty9 December 27, 2012

I am a current client of this provider

Visiting Angels was referred to me because they're a national organization. At that time, I found a way that my father could be given companion care. My dad was able to live independently but he needed help. I've had some really good experiences with them for the most part. The girls that they send me are great. I have my chosen ones. Those are the girls that I've gotten to know very well. It started out as companion care but it's been total care now for two and half years. It kinda changed the level of our needs. So I wanted to get people that I could know and trust. So I worked with just a few girls. I'm not implying that I couldn't trust the other girls but it just makes it easier when you know them. They're like family. I have Visiting Angels for a total of 4 years now.


oldestsister November 23, 2011

I am a current client of this provider

I watch my mom 4 months of each year being fortunate enough to share this role with my sisters in another state. I knew it would be necessary, for me to retain some sense of balance and relief, to have in-home care at times. I chose Visiting Angels who were wonderful work with in every way. They have a seamless interview process and were able to make a perfect match of providers for my mom's care during the times I needed it. What's the saying, "When mamas happy, everybody's happy." That works in this case. I will continue to use Visiting Angels as long as I am a caregiver. Stress free and mom likes the people they send!

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From Visiting Angels of the Virginia Peninsula


Visiting Angels of Newport News was opened in 2003 by owner, Patty Andresen Knapp. Over the years, Visiting Angels has become a name the community trusts with their patients and families. We offer Companion and Personal Care services for up to 24-hours per day to clients on the Peninsula from Williamsburg to Hampton, as well as Smithfield and Carrollton. We offer extensive training to our caregivers, included disease-specific speakers and in-services. Give us a call today to find out why so many families have trusted us with their loved ones over the years.

Features of Visiting Angels of the Virginia Peninsula


Rates

  • Hourly Rate $21 $35/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra Quarterly Training Meetings With Guest Speakers

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses HCO-17206

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