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Merrill Gardens at Burien

15020 5th Ave SW, Burien, WA 98166

(800) 558-0653 (Call a Family Advisor)

3.91

(12 reviews)

Offers Assisted Living, Independent Living, Memory Care, and Continuing Care Communities

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Reviews of Merrill Gardens at Burien in Burien, Washington

3.91

(12 reviews)

  • Facility

    4.4

  • Staff

    3.4

  • Food

    2.7

  • Activities

    2.0

  • Value

    2.7

Reviewer#JM021221b

3

December 5, 2021

I visited this facility

I went to look at Merrill Gardens at Burien. They were nice, not as warm, but they were polite. The facilities were nice and clean. The outdoor was nice. You're not surrounded by trees, and I'm a big tree person, but they were nice and well-kept. The people seemed to be more active. My dad was having a hard time walking down the hallway. For every one step the resident made, he made about 20 trying to get down the hallway. It seemed like a more active environment, then that would be good for him. These people were just doing their job. They didn't put much effort, and it didn't seem they enjoyed their work.

Pat

5

September 22, 2021

I visited this facility

I am on a waiting list for Merrill Gardens at Burien. The main thing I chose this place was because it's close to my daughter. It has an indoor swimming pool just across the street that I can walk to and a reasonable percentage of independent residents. The person who gave the tour was very nice too. The apartments shown to me were good. They have all kinds of rooms, from studios to bedrooms and it had a very pleasant atmosphere. They had lots of activities like arts and crafts, exercises, and more.

Nancy

4

April 5, 2021

I visited this facility

I went to Merrill Gardens at Burien two and a half years ago and it was fine, but it was not a good fit for my mother. There's too much walking from the room to the dining room and other activities. The staff was fine too. The facility was new, fresh, and clean. They had a washer and dryer in every unit and the rooms were nice.

Sarah

4

October 6, 2020

I am a friend or relative of a current/past resident

My friend has moved into Merrill Gardens. She likes the room, and the space of the facility. Everyone that I spent time with has been very friendly and helpful. It is a relatively new facility. It seems like they have activities every day, and they post that schedule. She had her first meal there last night, and it looked all good, and it was good portion size. To get in there initially, it's pretty expensive. The rent seems to be comparable to other locations for a newer room with more amenities in the room. For like a studio, they have a little kitchenette, and an apartment-size refrigerator.

Tina

5

August 10, 2019

I visited this facility

We've chosen Merrill Gardens at Burien because it fits what we're looking for. It's very clean, very professional, and everybody's very pleasant, friendly, and easy to work with. We saw the one- and two-bedroom apartments. The lunch they provided was very nice, and we ordered off a menu. They showed us where they have the activities, and they have a really nice garden or picnic area with barbecues, tables, and umbrellas.

Kathy

5

October 5, 2018

I visited this facility

We were very impressed with Merrill Gardens. It was so popular that they had waiting lists both for their studio apartments and one-bedrooms. They go all the way from independent living through memory care since it’s an age-in-place facility. They have activities going on all the time. They do restaurant-style dining, and the menu was in plain English. Their chef won an award for “Taste of Burien” last year. They have very friendly staff and a retired doctor who comes in twice a month to deal with patients. They have a library and a book mobile come by. This is a much larger place, the woman we talked to described their activities as a cruise on land. They had a community room that could be reserved and a separate, nice computer room. They have a fitness center, outside instructors who come in to do yoga classes and Zumba. They have 10 different floor plans for a one-bedroom, studio apartments, and home health nurses, or hospice could be set up if needed. It’s very nice, clean, well-kept, and 2 to 2 1/2 years old. We didn’t see anything that bothered us at all.

SES

1

March 9, 2018

I am a friend or relative of a current/past resident

My mother lived at Burien Merrill Gardens for about 9 months before she passed away in January. While the common areas and rooms are very nice and new, I found many things to be average or disappointing. The meals were average. The activities were average. The staff – other than a couple people – were disappointing (unfriendly, over-worked, aloof at times). Most disappointing, however, was the handling of my mother’s death. We did not receive any card, note, or call to express sympathy (such a simple gesture which would have meant much). We were not told they had my mother’s wedding ring for 1 week (meanwhile our funeral director was frantically trying to track it down!). And, most upsetting was that on the last day we were moving her things out of her unit (which had been paid until the end of the month), we arrived to find the new residents name on her door AND the new residents welcome package (with coupons, food, and other goodies) sitting on top of my mother’s bed! This was insensitivity at its worst! I wrote to the Burien MG and the MG Corporate Office in an attempt to find out why the handling was so horrible (and to suggest a kinder way of dealing with this situation – given they had had at least 4 deaths in a week and will surely have more to come!), but I never received a return call or letter. This tells me that it is just about the dollars – not the residents or the families. I would recommend looking into other retirement communities before Merrill Gardens.

E.H.

1

August 31, 2017

I am/was a resident of this facility

I chose Merrill Gardens because it's new and seemed like a nice place to live. I don't like the food, it's terrible and everybody's always complaining about it. Whenever we ask the staff about something, they say that they'll see what they can do but nothing ever gets done. When you expect packages they don't write the packages down, so when it gets shipped in they can call your apartment and let you know. The facilities are great, but the management is not very good. Once a month they hold a residents' meeting and the same issues come up, but they just say to give them a chance since they're new.

BC

4

July 17, 2017

I visited this facility

Merrill Gardens at Burien is brand new. Their dining hours were from 7:00 to 7:00. It's restaurant-style where you have your menu, and you pick and choose what you want any time of the day. They also had a bar where you could see your food being cooked right there. They also had a drink bar. The facility was phenomenal. A lot of people were basically retired and active. It's located in a good area right downtown that had a lot of restaurants and a grocery store. Their studios were smaller than the other places.

W. Collins

5

April 6, 2017

I visited this facility

My mother is moving into Merrill Gardens at Burien in April. The people who I have dealt with have been extremely helpful, considerate, and made me feel good when my mother had a panic attack about moving. The rooms are very clean and big, and have lots of light and wonderful bathrooms. My mother was super pleased with the kitchen. She will be close to the elevator. She is still struggling with the idea of having someone come and feed her and is not secure in that at all. She is going to be able to keep her car.

Provider Response

We are so glad that we have been able to provide support to you and your mother as she makes the move to our new community. We know it can sometimes be a hard transition and we are here to help however we can.

Jennifer M.207767

5

March 13, 2017

I visited this facility

The tour at Merrill Gardens was great. It was a brand-new, nice facility. I would have loved my grandmother to be there. Everybody was very helpful and knowledgeable. They had a salon, a workout room, a library, a theater, and a garden area with a fountain. They had a special memory care unit and activities every day, but it was too expensive.

Provider Response

We are so happy to hear that your tour at Merrill Gardens was great. Thank you for considering our community for your grandmother. If we can provide any further assistance or answer questions, please let us know.

Milo224110

5

March 3, 2017

I visited this facility

Merrill Gardens was very good. My wife thinks it's a nice facility. Everything is furnished. They have a restaurant in the facility. They're very active and have an activity director. You bring your own things to the apartment, which has a kitchen, dining room, bathroom, and bedroom. The location is good in the center of town and has access to shops, grocery stores, and restaurants.

Provider Response

Thank you for providing us with this detailed review. We are glad to hear that you had a positive experience at Merrill Gardens.

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Services and Amenities of Merrill Gardens at Burien in Burien, Washington

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We do not offer companion suites

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About Merrill Gardens at Burien in Burien, Washington

Welcome to Merrill Gardens at Burien, an apartment-style senior living community offering the amenities of home without the work.

Located in downtown Burien, this new senior living community offers a blend of traditional architecture and modern elements. A courtyard and amphitheater will be open to the public and will be adjacent to the existing town center park.

In addition, Merrill Gardens at Burien will offer concierge services, scheduled transportation, weekly housekeeping and much more!

Map of Merrill Gardens at Burien

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