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Reviews of Villa Rancho Bernardo Care Center
January 24, 2018
I am a friend or relative of a current/past resident
A pretty face can be deceiving. VRB is understaffed and underskilled and my family experienced that the staff did the least amount possible in their workday. My family member was treated like a burden because they needed to be there for care. Our family was treated rudely and our requests ignored. We have moved them to another better facility.
August 23, 2016
I am/was a resident of this facility
My mom stayed at Villa Rancho Bernardo for six months where they provided fantastic rehab for her. She ended up leaving two months ahead of schedule. She really enjoyed the caretakers and the meals. It was just a very good place overall. We chose it because the rehab facility and the gym were better than any other places we visited.
January 27, 2015
I am a friend or relative of resident
Mom stayed at this place for 2 nights. Nurses didn't do their job taking care of her. Didn't follow doctor instructions & didn't prep for operation next day. Operation was delayed 4 hours because they did not give mom her medication or insulin. Blood sugar too high. The hallway smell pee. Not a clean facility.
July 21, 2013
I visited this facility
My mom stayed at this facility for a month. The rehab team were encouraging and friendly to everyone. My mom stayed downstairs and she had the worst time. The morning staff seemed to be always in a hurry with their care and the RN's and the unit manager were so unprofessional. The unit manager, who dresses up as if she were 14 years old, would yell across the hall to get the attention of her staff member. It was totally unreal. The gossiping was another problem I saw during the day. I saw that the assistant director of nursing talking "not so nice things" to the unit manager about their staff aloud and the fact they were laughing out loud annoyingly. I would not recommend this place to anyone. They had a choking incident last year and the patient ended up dying. You wouldn't want that to happen to your love one right? read on about this facility: http://www.utsandiego.com/news/2013/Mar/26/tp-nursing-home-fined-100000
June 15, 2012
I visited this facility
I was very unhappy with the way my grandmother was treated at this facility. She was housed in the furthest possible room from the front of the facility, and every time I came to visit her I would have to make the grim walk through the halls of the majority of the facility. On one such visit when I came with my grandfather a man grabbed him by the shoulder and screamed at him to help him get out of here, and from my grandmother's experiences I can see why. The staff even when I visited were rude and overly rough with her. She often complained of feeling dehydrated and wanted water, but the staff did not bring it to her, in what I saw as an attempt to prevent her from urinating and having to assist her. From my observations, the staff did as much as possible to prevent themselves from needing to assist tenants with even their most basic needs, let alone their quality of living and happiness.
Features of Villa Rancho Bernardo Care Center
- Resident Capacity: 229
About Villa Rancho Bernardo Care Center
Villa Rancho Bernardo Care Center is a nursing home in San Diego, CA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Villa Rancho Bernardo Care Center