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Reviews of St Francis Nursing Center
JKB1027 March 31, 2017
I am a friend or relative of a current/past resident
My mother was here a little while ago and I couldn't have asked for her to have any better care. Brittany, Stacie, Rebecca and Heather were the most competent, compassionate, caring people ever!
MLB928 February 28, 2017
I am/was a resident of this facility
St. Francis Nursing Center is AWESOME!!!! My loved one was a patient there recently and I never had to worry about the care that was provided. The therapist were all amazing as well.. St. Francis was actually not even a choice for us, but they made us feel welcomed before we even stepped foot in the building. The admissions nurse, Jamie reached out to us while we were in the hospital to let us know that we were accepted for admission and even came to visit us and to answer any questions or concerns that we may had and invited us over for a tour. No other facility even bothered to call us, let a lone visit us in the hospital!! Once we got there, Courtney and Debbie were very helpful and competent in explaining any insurance questions we had. When we arrived we were welcomed by a cheerful and delightful lady named Renee at the desk. Nursing was prompt and helpful. Rebecca and Heather are above the best of the best! The DON, Farisa is wonderful! How many managers do you see out on the floor helping their staff? Not too many, but she was A1 in my book. St. Francis is world class and I would definitely recommend this facility in the even that anyone close to me needs 24hr nursing care or rehabilitation!!!! Way to go St. Francis!
chdann February 05, 2017
I visited this facility
This is one of the worst nursing homes I have ever visited. The staff don't care about the patients or their well being. If they ring the buzzer for help, the nurses at the desk just sit there playing on their phones, laughing and talking with each other. They act just like they don't hear the buzzers buzzing. My heart aches every time I go there to visit my friend The patients are up at the desk asking for help and they ignore them. If these so called nurses don't like their job, then maybe they should find another profession.
Willowtr January 25, 2016
I am a friend or relative of resident
Do not send your loved one here. My mother was a resident for about a week, In that week, we saw all we needed to see.
On the weekends, it is understaffed. Why on earth do they think elderly and/or sick residents do not require as much help on the weekends? A neighbor next door to my mother was an elderly man who needed help. He yelled for help for 20 minutes one Saturday. I left my mom to see what was wrong. He had fallen halfway off the bed and I could not get him back on myself. I searched for someone and couldn't find anyone for several minutes. There was not one staff member in sight. That is extremely worrisome.
The staff who change the sheets are mean. They were very cold to my mother and I noticed some of them wear their name tags turned around so that you can't see their names. I do not buy that the name tags accidentally turned around. They were always turned around.
There is a hearing impaired nurse. Why on earth would you employ a hearing impaired nurse in a nursing home?! Elderly already can't speak loudly. She could never hear me or my mom, and that made me worry when we were not there.
Staff has communication issues. Any time we were assured something, it don't materialize and there was always someone who failed to communicate properly in the chain of events. It was frustrating,
Anonymous117455450 September 30, 2015
I am a friend or relative of a resident
St. Francis Nursing Center is excellent. My daughter's room is very nice. She has her bed, her television, and anything that she needs. The dining area is very nice. It is well kept. I would recommend it to anyone who qualifies for it.
About St Francis Nursing Center
St Francis Nursing Center is a nursing home in Newport News, VA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of St Francis Nursing Center
- Medicare Provider Number 495204
Location of St Francis Nursing Center
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