Reviews of Familiar Surroundings Home Care
Lucky2Flutter November 22, 2016
I am a past client of this provider
We have used this company for about 3 years, for respite care of my 95 yr old mother-in-law. The caregivers who came initially were excellent, but the quality has gone down hill in the past year. Caregivers speak poor level of English, are incapable of supporting client (in transfer from bed to chair), and are not good at companionship duties.
From Familiar Surroundings Home Care
Family owned and operated, Familiar Surroundings Home Care was built on a philosophy that quality care begins with a trusted relationship between our clients and our company.
We are licensed by the California Department of Social Services, bonded and insured.
Types of Care
Features of Familiar Surroundings Home Care
- Licenses: Home Care Organization License #434700019
- Full-service agency. (We directly employ the caregivers we work with.)
Range of services
- Companion care
- Personal care assistants
- Range of services extra: Safety Home Assessments; Alzheimer's/Dementia Care; Veteran's Assistance; Outpatient Surgery Support; Hospice Assistance; Post Hospitalization Assistance; Assistance with Rehabilitation.
- Travel: Staff will travel 30+ miles to provide care
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require fingerprint-based background check
- We require drug screenings
- Staff members receive ongoing/continuing training
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: Keeping client's active; Oral care for seniors; Care of stroke client's; Food safety; Hospice/Grieving; Dementia; Cooking classes--specialty diets, elder nutrition needs; Home safety and fall prevention; Parkinson's; Elder Abuse; Emergency Preparedness.
- Credit card
- Payment options extra: Veterans assistance; long term care insurance
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
1568 Meridian Avenue
San Jose, CA 95125
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