They need to be more serious about the work they do and care more about the client. A lot of the caregivers get on their phones or computers. They can have more patience and love. Sometimes they just need to put themselves in the place of the client.
Reviews of Care Advantage - Newport News
March 23, 2018
I am a current client of this provider
March 22, 2018
I am a current client of this provider
We have had a caregiver now for the last several visits who seems to be good. My wife's condition is pretty far advanced. The last year, she has needed help feeding, and it's getting harder for her to swallow. We need to be smart about how to get that accomplished. That has gotten to be a challenge. In the past month, it has gotten harder. She has started having some issues and losing her strength. It's hard for her to bear her weight. So I need a caregiver that is tall and strong enough in order to move her and be trained in transfer techniques.
March 16, 2018
I am a current client of this provider
The rep that I contacted was wonderful and extremely helpful. She worked with us from the beginning and gave us a lot of references for other services. The caregiver that we have now is wonderful. It takes a lot of work load off of me.
March 12, 2018
I am a current client of this provider
Recently it seems like they can't find a caregiver for my loved one. If they can't, they don't show up and we don't get a call to let us know that they aren't coming. The caregivers should show up when they say they will. When they do show up, the service gives me a chance to rest and do the things I normally do.
March 12, 2018
I am a current client of this provider
I like that that the caregivers they send are good because they pay attention to the client. They have made my life easier by taking care of my mother giving my dad some time to do some things to do on his own.
February 23, 2018
I am a current client of this provider
I enjoy haven't Electra as my caregiver I really enjoy her attitude she always on work on time I can tell that she loved her job she treat me like I'm one of the family I give her 10 Stars I recommend that anyone get her they will enjoy having her as a caregiver
February 20, 2018
I am a current client of this provider
Every time someone comes in, it is a different person. It makes it hard for me and the caregiver because I always have to re-explain things. They provide me assistance in cleaning and dressing.
February 20, 2018
I am a past client of this provider
The aide was wonderful. She was on time and very patient. They provided a reliable aide so I could work outside the home.
January 17, 2018
I am a past client of this provider
My caregiver was very timely and efficient. She was able to prepare food for me and helped me to get around the house.
December 20, 2017
I am a current client of this provider
Care Advantage hasn't given me any problems. I'm also new to the agency. Care Advantage provides me with a caregiver who comes to my home about three times a week. She comes to straighten out my place.
December 12, 2017
I am a current client of this provider
I would tell a friend that Care Advantage provides caregivers who are able to do the things that I need them to do for me. Care Advantage makes my life a whole lot easier by doing what they are supposed to do when they come into my home.
November 13, 2017
I am a current client of this provider
Care Advantage is pretty good and when I called them, they were nice and respectful. The caregivers come from 8 am till 2 pm. I would like to receive more hours of services because I can't get out of bed. Once the caregivers leave at 2 pm, I'm all alone.
November 13, 2017
I am a current client of this provider
Care Advantage sends nice nurses to help me with what I need. Care Advantage has made life better for me because they help me and make me feel better when they come to help me.
November 13, 2017
I am a current client of this provider
The services I have received from Care Advantage have been good. The services from Care Advantage have helped me out a lot. I am handicapped, so there are a lot of things that I can't do that they do for me.
October 30, 2017
I am a current client of this provider
Care Advantage sends me quality people and they make sure that I have a good caregiver. The caregivers that I have work together and they take care of me very efficiently.
October 23, 2017
I am a current client of this provider
Care Advantage has great, professional caregivers who treat the clients great. Care Advantage is able to help my father out with doing the work needed.
October 16, 2017
I am a current client of this provider
Care Advantage cares a lot about what they do. The services help because they show me different ways to do things to make my life easier.
September 18, 2017
I am a current client of this provider
Care Advantage would have to provide the consistency and a good line of communication in terms of the caregivers for me to want to rate them as a 10. The caregivers have no idea what the care plan is sometimes as well, but I have seen what their care plan is and it was totally different from what they told me it was going to be. The lack of communication is not fair to the client or the caregivers. My siblings and I work, so we have been trying to provide care for my mom, and it is very important to us to keep my mom keeping her home.
September 18, 2017
I am a current client of this provider
Care Advantage could train their caregivers better. The caregivers need to know what to do before they get here. Care Advantage has made my life easier by proving someone to assist me.
August 23, 2017
I am a current client of this provider
Care Advantage is very caring about their patients. Care Advantage does things for me that I am not able to do for myself.
August 17, 2017
I am a current client of this provider
Whenever I call Care Advantage with a problem they respond promptly! The caregivers have been excellent. There have been a few that weren't as great because they couldn't perform the tasks needed.
July 28, 2017
I am a current client of this provider
Care Advantage was very quick to find care for my father. How helpful the service is depends on which caregiver comes. I am able to go to work and not worry about my father while I am away.
July 19, 2017
I am a current client of this provider
Care Advantage could improve with their communication. When there is a call out, there is a decrease in communication with us. The services make the client's life easier because he has somebody else besides a family member to provide him with personal care.
July 18, 2017
I am a past client of this provider
Care Advantage is inconsistent. Care Advantage did not always provide an aide and did not respond to calls.
From Care Advantage - Newport News
Our Mission, our purpose, our duty...
Care Advantage companies are fully committed to enhancing the lives of our patients, our employees, and the communities we serve.
We are focused on delivering exceptional care to our patients in their residence. We will provide a nurturing environment for our team members to grow and excel. We vow to make a positive contribution in the communities we serve and will do so with passion, integrity, and care.
Our Vision
To become the leader in the healthcare industry by continually evaluating and improving the way we conduct ourselves, ensuring our patients always receive exceptional service and care.
Our Values
These are our values, they define us as a company. They are a source of inspiration as we lead the way to a brighter future for our company and all who depend on it. They support our mission of making the lives better for each and every patient we care for.
C
COMPASSION We care and we are passionate about what we do. We give our hearts to our patients, their families, and our employees.
A
ATTITUDE We maintain a positive attitude. We display a "can-do" approach as we perform our responsibilities and engage those responsibilities with hard work, honesty, and integrity.
R
RESPECT We cherish each other's diversity and opinion. We have a deep admiration for everyone's unique story, skill, and knowledge.
E
EXCELLENCE We vow to go above and beyond. We are committed to delivering excellence to our patients, our employees, and our communities.
Photos of Care Advantage - Newport News
Features of Care Advantage - Newport News
Rates
- Hourly Rate: $21 $26/Hour
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Online Payments Accepted
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home care organization license
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