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Reviews of Victoria Manor | Washington, MO
November 17, 2014
I am a friend or relative of a resident
Victoria Manor is very clean, and it’s an apartment typesetting. It has a large dining area for everyone to come in the middle with. It is decorated really nice and homey, and it’s very clean. The food is not gourmet -- it's pretty basic food -- and it’s close to homemade. Both of my parents are there, and they have twin beds just for convenience for them so they use a walker and get in between. The apartment is divided between a living space, a kitchen, and a bedroom. The staff is very helpful, but I would say they probably need more help with experienced cooking. The food is fine; it’s not like restaurant quality but I would cook. Their staff is really good. It’s a small community they can spend time with each residents, and I don’t really have any complaints about that. Just the food service could be a little bit higher quality. They just hired an activities director; they are just getting started with routine activities. They had some before, but now they have more. I think they are doing really good. They have bingo, family nights where we can come in and eat with them, and for special occasions they invite us to be there. They have exercise classes, picnics, and outings; it has been pretty nice. This place is a little bit more. They can kind of do what they want, and they allow pets.
August 25, 2014
I am a friend or relative of resident
This is a very nice facility but I have a few complaints. My mother-in-law is living there and has been there since March of this year. We go every Saturday to visit and we started visiting at her lunch time. Why in the world would anyone serve fried chicken every week and it isn't even fresh chicken (frozen). Then they have another type of chicken at lease 2 more times that week. Come on the money the residents pay to stay there and this is what they are served. Canned vegetables. BLT sandwiches and you have to really look to find the bacon. So disappointed with the meals. Plus, activities that are on the schedule are never followed through. This is just ridiculous. Then you have someone roaming the halls and entering other residents rooms and going through their belongings. I saw the key to the rooms and couldn't believe it. That is not a safe key. Overall, need to plan fresh meat and vegetables for the meals. Lay off so much starch and carbohydrates. Feed them a decent meal. Oh and another thing, dessert should not be served until they are finished with their meal. Ice cream totally melted time they ate it. Crazy! Right now my rating is a 2 star due to meals and no activities.
September 25, 2012
I am a friend or relative of a resident
When I first walked into this new facility, I couldn't believe how beautiful it was. The entire entrance was newly built, and with class. The outside had a pond with a fountain and available seating around it. I thought that was nice to put that in for the residents to have a pretty place outside too. The staff was very friendly and willing to answer questions. I got information about meals, and activities. They had an activity program, but since there were only 12 residents at this new facility, it wasn't in full swing yet. I ate there with my friend, and the food was wonderful. The staff was small, but very eager to make sure we enjoyed our meal and were taken care of.This was a minimal assistance facility, so the residents took care of their own laundry with machines furnished for them. If they needed assistance, they could get it. To live there, you really did need to be pretty self sufficient for the most part. The only problem I could see was that if you needed more assistance than they offered, you should be in a place with more assistance. A lady went there and fell, probably because in a nursing home, they would have prevented her from walking, which I have seen them do many times. After she fell, she passed away within a week. They said it was because her system could not take the shock or something. She had health problems.Overall, I thought it was a great place, that offered the elderly assistance, but was not the place for someone who needed more assistance than they provided.
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About Victoria Manor
Victoria Manor is an assisted living facility in Washington, MO that offers residents independent living options and daily support services.for more details on housing, services, and rates.
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