Lutheran Hillside Village

(7)
6901 N. Galena Road, Peoria, IL, 61614

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Reviews of Lutheran Hillside Village


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May 21, 2012

By AWC

I am a friend or relative of resident

My father was a resident here in the rehab area and then the long-term skilled nursing area. We felt he received tremendous and compassionate care from everyone on staff. When my sister and I visited the facility before we actually needed it, the first thing I noticed was a resident dog. I know from other experiences, any place that has a resident pet is a welcoming and friendly place, and that proved true here. They also welcomed a visit from a 10-month-old, and many times when we arrived to visit my dad, we found cards and other artwork from local kids. The facility was very clean.The decorations were pretty, there was a lot of light, and the dining room was very nice as well. The food was decent, and the staff worked very hard to find what residents would eat, even offering to pick up something for them if it would get them to eat. The only reason I didn't give it five stars was that we did have some difficulty getting follow-up on paperwork we needed. We had to contact the staff several times before we could get documentation for insurance, which was frustrating. I get the feeling they might be overwhelmed in that area. Otherwise, we were very happy with our experience there, and we have Mom on the wait list for the future.

October 19, 2011

By chef marie

I visited this facility

Upon entering this facility, I first had to travel down a labyrythine hallway where the decor became increasingly dreary and the lighting ever more dingy. At the conclusion of this hallway the residential halls began. Here there was no decor at all. The only thing close to ambiance was a lingering odor of urine and human waste. The lighting was duller yet. After encountering unfriendly and unhelpful staff I began to pity anyone who had to remain in this facility for longer than 5 minutes. Inhabitants were lined up in wheelchairs in the corridors, most sitting there ignored, staring blankly. After a while, the residents were carted off to the dining room and cheerless staff place clothing protectors upon them. The food appeared less than appealing. The meat looked dry and overcooked. There didn't seem to be alternatives offered should a person not enjoy what was being served. Those people who were being fed by staff were largely ignored by the staff members feeding them. Food was shovelled into their mouths and that was about all. Some residents appeared to need assistance but were not being helped. After the meal, those in wheelchairs were pushed back out into the hallway to again sit with little to no human contact.I was told there was an "Activies Department" but did not see any of the residents involved in that during the time I was in the facility. Overall, not a cheerful place to be.
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Features of Lutheran Hillside Village


Health services

  • Nurse On Staff: Onsite 24/7

About Lutheran Hillside Village


Lutheran Hillside Village is an assisted living facility in Peoria, IL that offers residents independent living options and daily support services. Contact Lutheran Hillside Village for more details on housing, services, and rates.

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