Sunrise of Hillcrest

13001 Hillcrest Road, Dallas, TX, 75240

12 reviews

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Reviews of Sunrise of Hillcrest


based on 12 Reviews

TexasSon July 04, 2015

I am a friend or relative of resident

I was the primary caregiver for my Mom (she just passed) - we moved her to Sunrise in December 2012 from an assisted living center in Plano. The Plano center said my Mom required too much care. My Mom thrived at Sunrise. Sunrise at Hillcrest is bright, cheery and has never had that "assisted living smell". Patrick, the facility dog, is a fantastic part of the place - he follows my wife around whenever she visits. In her last month, June 2015, while my Mom was on hospice, I spent 16 hours a day at Sunrise of Hillcrest. That gave me the opportunity to really know and understand the staff there on all three shifts. First, the head nurse may be one of the best health care professionals I have ever known. Also, the aides and med techs taking care of my Mom were simply incredible. They perform unpleasant duties with love, care and concern and I was truly amazed to find that was consistently true on even weekends and nights. I looked at eight facilities in finding a place for my Mom after she was asked to leave the facility in Plano. I always thought that my choice of Sunrise was an excellent place for my Mom but my experience being there at the facility during my Mom's last month showed me how amazing Sunrise of Hillcrest really is - my Mom's last years were much better because of the staff at Hillcrest.



Saving Angel January 01, 2015

I am a friend or relative of resident

I have a relative living here currently. Horrible. I feel so bad for the residents that don't have someone always checking. The help is so lazy and SLOW. They never respond in a timely manner to the calls. This place is not inexpensive so the help should be more qualified. The head nurse is their saving grace - she truly cares but is only one woman. I would like my relative to move. New Year - new beginnings. Keep looking if considering this place. They reel you in and then forget it!!

Provider Response

Thank you for your review. Please know we take all concerns seriously and would like to learn more specifics about your experience with Sunrise. Please email us at Information@SunriseSeniorLiving.com. Thank you! Sunrise Team”



David44 September 25, 2013

I visited this facility

My visit at Sunrise has been very good. I like the fact that it is a clean place. Their staff was very cordial and very professional. I like that they were attentive to their residents. It also looked that the residents were being very well cared for



Mary61030850 June 07, 2013

I visited this facility

At Sunrise of Hillcrest, the place was clean, neat and pretty. It's well located. However, there wasn't much activities going on there. We like to do things like play games, do handiwork or visit people, I'm sure there were activities at Sunrise and maybe it's just the time we visited, but the place was unappealing and the staff were unremarkable.



Nana12345 March 02, 2013

I am a friend or relative of resident

I moved my mother to S at H from another fancy facility but has received MUCH BETTER CARE at Sunrise! Management is kind, caring & available 7 days a week. The staff are kind, friendly & caring. My mother is very active & Sunrise has great parties & celebrates everything possible. The food has improved w healthier options, my mother & her apartment are Lways clean. The firsts AL I picked had a huge walk in closet & big apartment but I've learned the quality if care & activities are WAY MORE IMPORTANT than the room amenities....mom is never in her room except to sleep!!!!



Sabrina B1 May 19, 2012

I visited this facility

I visited this facility because my grandmother has recently relocated there from New Smyrna Beach, Florida. She seems quite happy there and enjoys the company of the other residents. I ate a couple of meals there with her and was surprised to find that the food was comforting and tasty. I decided after visiting Sunrise that I wouldn't mind going there when I am no longer able to care for myself. I like it for my grandma because she is able to maintain a sense of independence in her own room but has all the help and amenities there that she could possibly need. My only complaints are aesthetic- the decor inside is in serious need of an update. The location is convenient, and the rest of my Dallas family members are able to visit her often. She often describes the atmosphere at Sunrise fondly. She seems very happy with the staff and the food.



janet-3 November 18, 2009

Other concerned individual

Facility is very expensive. Rooms are medium size but nice. Staff is uncertified, but do treat residence great. Meds are a problem in distribution. Best advice - beware and stay alert if you choose Sunrise. Director is a "people pleaser".

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From Sunrise of Hillcrest


Step into Sunrise at Hillcrest in Dallas, Texas, and you can't help but feel at home. At this assisted living community, we stop at nothing to make your experience warm and inviting, from our homelike exterior architecture and comfortable community areas, to our choice of suites, exceptional outdoor gardens, and landscaping. Look around and you'll notice fresh flowers throughout this senior living residence, and you may even spot our dog or cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent at this assisted living community is a welcome one.

Sunrise at Hillcrest is built upon a commitment to our residents and their families. We believe no two people are alike, so the senior living services and attention we provide should never be exactly the same. That's also why we offer a variety of lifestyle, service, and care options. By providing these choices, we not only offer solutions for today, we provide the security of knowing that there are options for tomorrow.

In addition to offering senior housing in Texas, Sunrise at Hillcrest also boasts Alzheimer's care, respite care, and short-term care.

Features of Sunrise of Hillcrest


Diet

  • Diabetic
  • Low fat
  • Low salt

Technology and entertainment

  • Cable TV in resident's rooms

Languages

  • English
  • Spanish

Features

  • Beauty/Barber shop
  • Gardens/outside patio
  • Parking for residents
  • 24-hour security gate
  • Transportation for residents (shuttle bus or similar)

Dining options

  • Some residents have in-room kitchenettes
  • Meals delivered to residents' rooms

Activities

  • Fitness

Guest services

  • Guests can attend meals
  • Guests can stay overnight

Cleaning services

  • Laundry service for clothes

Health services

  • Pharmacy
  • 24 hour nurses: Limited hours per week, On-call 24/7

Licenses

  • State License(s): 102658

Location of Sunrise of Hillcrest


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