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Reviews of Valerie Manor
June 15, 2016
I am a friend or relative of resident
My mother had a recent stay in the rehab unit here, following a surgery. I understand that my mom is the type of patient that no one wants to deal with, but that does not excuse the horrible care she received. She was left lying in her feces for hours several times. On the rare occasion that she was changed, her hands were not cleaned. (Due to dementia she would touch it.) Physical therapy stopped having her walk daily about a month before she got out, saying she'd reached her potential, so she just stayed in bed for the rest of her stay, growing weaker. Possibly understaffed, I'm not sure. They found my mom on the floor every other day, unable to get up, right up until she was released to go home. No services in place for her at home, looks like they'll start in a few weeks. Meanwhile, my mom now lives on the couch in depends. The one times she's attempted walking she fell and called 911. She is way worse off now than when she went to VM, at least she was walking. If you're not willing to work with difficult patients at a nursing home, perhaps you're better off in another field? All I can say is never again.
November 05, 2012
I am/was a resident of this facility
This facility is a wonderful facility. the nurses are wonderful, work very hard to provide wonderful care. The only issue I had with my stay was the D.O.N. at the facility could be very rude to the staff and does not know how to speak to families, whom can be stressed during their families stay at this facility. She was very short with the staff and downright rude to my family member, while we were all inder a great deal of stress at the time of my stay, she made it more difficult. Besides our run in with her, my recent stay was wonderful. Maybe she will do better with time, as she appears to be new at what she is doing, but being able to speak with patients should be required of the staff. Like I said, everyone else was wonderful, the boss was the only one we had any trouble with at all. She is also unprofessional in how she talks about other employees in front of patients. very rude.
May 29, 2012
I am a friend or relative of a resident
Valerie Manor is a wonderful facility for my grandmother to live in. All the nurses are very friendly and caring and I always feel welcome whenever I visit. They take very good care of my grandmother and make sure all of her needs are met.
Features of Valerie Manor
Medicare (ratings last updated: 03/01/18)
- Medicare Provider Number: 075332
- Ownership Type: For Profit Corporation
- Date Certified: 02/01/2018
- Resident Capacity: 151
About Valerie Manor
Valerie Manor is a nursing home in Torrington, CT that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Valerie Manor