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Reviews of Alden Estates of Shorewood
Overview of Ratings
January 15, 2018
I am a friend or relative of a current/past resident
My Mother was a rehab resident for about 3 weeks. I am so dissappointed with this facility. If this facility is one of the best, God help those that need care. On three occasions, I have had to call the facility because she was left on the toilet for 40-50 minutes. On at least three other occasions she didn't bother to wait for an attendant, she got herself into a wheel chair and got into bed. She is heavily medicated and unstable. If she is too tired to eat in the dining room, she gets a tray. Most of the time the food comes to her cold. My Mother has peed herself many times because her light is ignored for too long. They were supposed to order her bed, wheel chair and a vovering to acvommodate her pelvis pain while in bed, but again the ball was dropped. The nurses do not even acknowledge you when you go to their station to get information...unless the State is present, then they are more than helpful. The housekeeping staff is great and the physical therapy staff is great. The reason for my review is that it may help those that have no family or friends to speak for them...they need a voice as well.
August 21, 2017
I am/was a resident of this facility
I’m familiar with Alden Estates of Shorewood because I have gone there for rehabilitation. The facilities were nice and clean and everybody was so accommodating, including the physical therapy staff, the nurses, and the doctors. Food service was good. They had an excellent dining room and laundry service if you need it. It’s family orientated and you can have visitors. They always had something going on. They have memory care that I may need in the future.
June 13, 2017
I am/was a resident of this facility
I loved my stay there. I had to go for rehab for 2 weeks and it really made a huge difference. Everyone that worked there was so nice and went out of there way to help me. They prepare the food like your in a real fine dining restaurant, but better!! Even the lady that cleaned my room was very friendly.
July 09, 2016
I visited this facility
My father-in-law was in Alden Estates for two months. The physical layout and physical therapy are very good, but the responsiveness of the nursing staff is not so good. When the patients ring the bell for somebody to come and service them, it takes a long time for someone to come.
May 10, 2016
I am a friend or relative of a resident
The staff at Alden Estates really goes out of their way. Mom has an occupational therapist and a physical therapist who will make time to talk to family when they bring Mom back after therapy. I think that’s excellent that they make sure family knows what’s going on and how much progress is being made. The nursing staff has been very good. The CNAs have done their best to be very responsive and to answer us as quickly as possible. They are a little understaffed as sometimes you do have to wait a little bit, but that’s not the CNAs fault. They have two different settings: private rooms with a room and bathroom and no kitchen or living room, and semi-private rooms which are decorated prettier but feel more like a hospital room. The food was very good. They have religious services on Sundays, but I believe every morning you can go for a prayer service, plus bingo, games like Rummikub, crafts, and painting. They have therapy dogs that come in once a week if you want to spend some time petting a pet. I thought that was very nice.
Features of Alden Estates of Shorewood
Medicare (ratings last updated: 01/24/18)
- Medicare Provider Number: 146153
- Ownership Type: For Profit Corporation
- Date Certified: 01/01/2018
- Resident Capacity: 100
About Alden Estates of Shorewood
Alden Estates of Shorewood is a nursing home in Shorewood, IL that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Alden Estates of Shorewood