Reviews of Masonic Home of Louisville | Nursing Home
Overview of Ratings
October 27, 2017
I am a friend or relative of a current/past resident
I visit a friend on a routine basis. The call bell has never been answered promptly, in fact, it is always over 30 minutes. The staff checks in on my friend sporadically; recently he was on the floor when another relative arrived. When help is needed, the aides always take care of their routine chores first, then help the patient. Routine chores take priority over patient care. I would never recommend this facility to anyone, even though the physical appearance is impressive.
August 24, 2017
I am/was a resident of this facility
The grounds and buildings were beyond beautiful. The staff was nice and polite. The difficulty I encountered were the long waits after putting on a call light. Sometimes as long as 2 hours would pass before the light was answered. It seems that pain control is an issue that is not well understood by nursing staff. They may want to consider taking some classes in that area to become more aware of pain control issues. Another problem is communication between the case mangers and insurance companies, which can sometimes cost the impatient several hundreds of dollars. The therapy department is very good but they often let people go before their potential mobility and strength is regained. I would not recommend this facility to anyone. It appeared that a lack of knowledge and sincere care is covered up with up court yards, waterfalls, and expensive fish. I would often hear nursing gossiping and whispering to each other in the hallways.
January 14, 2017
I visited this facility
Masonic Home was more of a nice, personal care center where everyone had their own 24-hour nursing staff. It also had a rehab center attached. It was a very nice place and very big. They had two beauty salons, a chapel, and an activity calendar with activities every day.
January 16, 2015
I am a friend or relative of a resident
My mother-in-law was in a community named Masonic Homes in Louisville. I was satisfied with the kind of care she got over there. The overall care she was getting was excellent. She was actually in the independent living apartment there. But she had a fall and broke her hip. So she was transferred to the other wing which is more of a nursing facility. They will call me and my husband if there was a concern or a problem. The staff was very good. I am very impressed with the people who work for this kind of facility. They are very caring, and they really seem to try to do their very best for the patients.
January 29, 2013
I am a current client of this provider
Sam Swope Care Center is brand new. It's a wonderful facility. The staff is very good and very personable. They're taking good care of my dad. I have no complaints at all.
Features of Masonic Home of Louisville
Medicare (ratings last updated: 07/07/17)
- Medicare Provider Number: 185388
- Ownership Type: Non Profit Other
- Date Certified: 06/01/2017
- Resident Capacity: 167
About Masonic Home of Louisville
Masonic Home of Louisville is a nursing home in Louisville, KY that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Masonic Home of Louisville